MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Microbius on July 04, 2012, 01:53

Title: SS Vector image Keywords not importing
Post by: Microbius on July 04, 2012, 01:53

Anyone experiencing this? My vector uploads have blank fields even though they are accompanied by a jpeg with the meta data. First time this has happened on SS, their upload is usually very reliable.

Title: Re: SS Vector image Keywords not importing
Post by: Anita Potter on July 05, 2012, 14:05

From what I understand is that it's not working right through FTP so give one of the other two uploaders a try and see if it works through those.  I haven't uploaded in a week or so so I haven't seen that particular bug myself since it started after my last upload.

I hope using a different uploader works for you.

Title: Re: SS Vector image Keywords not importing
Post by: Microbius on July 05, 2012, 16:47

I actually gave up on ftp a couple of weeks ago too, there was a massive lag before the vectors would go through. I have been using the http upload on the site and that's where the issue with keywords came up. It is still ongoing by the way, had it on another batch today. No meta data coming through at all.

Title: Re: SS Vector image Keywords not importing
Post by: jm on July 05, 2012, 16:58

Same problem here. This bug appeared about a week ago.

Title: Re: SS Vector image Keywords not importing
Post by: Anita Potter on July 05, 2012, 18:36

So it's also happening with the http uploader?  I use the java uploader eventhough it says you can't upload vectors but they get uploaded just fine.  Wonder if the keyword issue is happening through that one as well?  If I had something ready to go I'd check it out to see.

Title: Re: SS Vector image Keywords not importing
Post by: Tryingmybest on July 05, 2012, 22:45

Quote from: Microbius on July 04, 2012, 01:53

Anyone experiencing this? My vector uploads have blank fields even though they are accompanied by a jpeg with the meta data. First time this has happened on SS, their upload is usually very reliable.

Yuck. Same problem here.

Title: Re: SS Vector image Keywords not importing
Post by: nicemonkey on July 06, 2012, 02:02

Same issues with me, Also the "edit submitted images" area says that I have 18 images waiting for review when it empty.

Title: Re: SS Vector image Keywords not importing
Post by: Microbius on July 06, 2012, 03:32

ditto, I've got "images to be submitted" misreported too. At least it isn't only me!

Title: Re: SS Vector image Keywords not importing
Post by: Tryingmybest on July 06, 2012, 11:08

Quote from: nicemonkey on July 06, 2012, 02:02

Same issues with me, Also the "edit submitted images" area says that I have 18 images waiting for review when it empty.

Same here. Anyone complain to SS yet?

Title: Re: SS Vector image Keywords not importing
Post by: cidepix on July 08, 2012, 15:55

Shutterstock!

We have a problem..