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Agency Based Discussion => Shutterstock.com => Topic started by: scrappinstacy on August 21, 2008, 09:14

Title: All of my stats/downloads disappeared back to 8-13-08
Post by: scrappinstacy on August 21, 2008, 09:14

SS doesn't show any downloads or OD's in my stats back to 8-13-08.  I'm sure it's just a glitch but what a shock to see everything go backwards!  Yesterday, everything showed fine.  This morning, I lost $.

Anyone else having this problem?

Title: Re: All of my stats/downloads disappeared back to 8-13-08
Post by: Pixart on August 21, 2008, 10:12

Not today, but it happened to me once last week.  It took about 3 hours, but the numbers came back and appeared to be correct.  I had sent a note to support while it was down, and they responded the next day "this is what I see in your totals, is it wrong?" - rather than addressing the fact that 5 days earnings had vanished entirely. 

Title: Re: All of my stats/downloads disappeared back to 8-13-08
Post by: scrappinstacy on August 21, 2008, 11:32

Stats have returned and appear correct.  Thanks for your reply, Pixart!