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Agency Based Discussion => Sites that no longer exist => SnapVillage.com => Topic started by: PenelopeB on January 25, 2009, 08:11

Title: can't log on?
Post by: PenelopeB on January 25, 2009, 08:11
When I try to log on, it say that my user name and/or password is invalid.  Anyone else having the same problem? I contacted support.
Title: Re: can't log on?
Post by: fljac on January 25, 2009, 08:20
Just tried, and I'm having the same problem... 

Guess we just have to wait for them to fix it..... 
Title: Re: can't log on?
Post by: kaycee on January 25, 2009, 10:49
2 months ago the same problem working on the system they say..................
Title: Re: can't log on?
Post by: jsolie on January 25, 2009, 13:24
That's exactly what I thought.... Oh no, it's BACK...  ;)    I think someone's going to spend some time Monday morning fixing a database...

Quote from: kaycee on January 25, 2009, 10:49
2 months ago the same problem working on the system they say..................
Title: Re: can't log on?
Post by: epixx on January 25, 2009, 22:13
Quote from: jsolie on January 25, 2009, 13:24
That's exactly what I thought.... Oh no, it's BACK...  ;)    I think someone's going to spend some time Monday morning fixing a database...

Quote from: kaycee on January 25, 2009, 10:49
2 months ago the same problem working on the system they say..................

This time around, I hope they remember to fix the sales as well   :-\
Title: Re: can't log on?
Post by: myeyecandy on January 25, 2009, 22:34
I can't log on either. My security question answer also won't work. I also contacted support. They said they would get back to me ASAP. I am kind of glad to know it's not just me. I hope they ger it fixed soon :)
Title: Re: can't log on?
Post by: peep on January 26, 2009, 02:37
I have just been sent an answer:

"
We're sorry to hear the site is giving you some trouble.
Unfortunately some of our users are currently having trouble accessing their accounts. It appears your account has been affected.
 
Our Help Desk and web team have been notified of the issue and we are currently investigating.  Our team will work to implement a fix as quickly as possible.
 
Thanks for reporting this issue and for your patience. 
 
We'll send you an update when account access has been restored.
"
 
So they are trying to fix it. I hope they will succeed ASAP.