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Microstock Photography Forum - General => Microstock Services => PicNiche Toolbar => Topic started by: eyeCatchLight on January 11, 2010, 12:41

Title: picNiche problems
Post by: eyeCatchLight on January 11, 2010, 12:41
Hello,

are you guys using picNiche? I really love it, but I always have troubles... it has never accepted my 123RF password, and now after a firefox update the same thing is happening with DT.  :'(
I read in the update log that the 123RF logon problem is solved, and still I can't log on. I have the newest version now.

Thanks for any comments!
Simone

Edit:
 ::) I am not sure if I am allowed to post in this area... should only company owners post here to advertise? sorry for the inconvenience, if it is wrong, please just delete my post. :)
Title: Re: picNiche problems
Post by: Stu49 on January 11, 2010, 14:19
both working fine here with ver 1.0.28 !!  :)
Title: Re: picNiche problems
Post by: goldenangel on January 11, 2010, 14:22
After update to 1.0.29, I also had the same problem with DT. However, I just logged in to DT and had Firefox remember my DT password and everything was fine after that.
Title: Re: picNiche problems
Post by: Stu49 on January 11, 2010, 15:04
Just updated to 1.0.29 and lost DT (as above)  After a bit of fiddling I got it back again (with earnings).  No earnings showing for 123 though !?  
Title: Re: picNiche problems
Post by: eyeCatchLight on January 11, 2010, 15:47
yeah, me too, 1.0.29, and I got DT back now, but 123RF doesn't work at all - since ever.
Title: Re: picNiche problems
Post by: Stu49 on January 11, 2010, 19:12
yeah, me too, 1.0.29, and I got DT back now, but 123RF doesn't work at all - since ever.

123 now back, but have lost BS !?   :-\

Does clicking the '123' button take u to their site ok ?  in other words r u set up correctly ?
 
Title: Re: picNiche problems
Post by: goldenangel on January 12, 2010, 15:46
Both BS and 123rf work fine for me with 1.0.29.
Title: Re: picNiche problems
Post by: eyeCatchLight on January 12, 2010, 17:03

123 now back, but have lost BS !?   :-\

Does clicking the '123' button take u to their site ok ?  in other words r u set up correctly ?
 


well it says this thing "no username match found for 123RF in firefox manager...blablabla". but i can't make it work, the username and password are stored in the password manager. I even tried to write it into the firefox config file by hand...lol. didn't work.
Title: Re: picNiche problems
Post by: Stu49 on January 12, 2010, 17:11

123 now back, but have lost BS !?   :-\

Does clicking the '123' button take u to their site ok ?  in other words r u set up correctly ?
 


well it says this thing "no username match found for 123RF in firefox manager...blablabla". but i can't make it work, the username and password are stored in the password manager. I even tried to write it into the firefox config file by hand...lol. didn't work

Can u log into 123 at all with FF ??  if so do that and then log out, then log in again but do NOT use auto complete !  type username and password yourself.  This should get FF to ask if u wish it to save login.  Then PicNiche should work :)  If I'm repeating what you've already done, sorry  :-[

Title: Re: picNiche problems
Post by: eyeCatchLight on January 12, 2010, 20:38
yeah i am doing that, and now tried again after deleting all cookies and passwords and so on. :( i can login without problems in the "standard" way.
Title: Re: picNiche problems
Post by: bobbigmac on January 12, 2010, 21:34
Heya Simsi :)

The 1.0.29 update ensures that only the https protocol can be used when logging into dreamstime (they recently changed their site preventing standard http login for expired (or non-existent) sessions (this is why it's working for some but not for others.

To save the details for the correct protocol (https), save your login to firefox when logging into DT using the page opened by the blue Dreamstime link in the picNiche preferences panel (Tools/picNicheTools/Options).

The same should work for 123RF too, though their unusual subdomain and protocol configuration sometimes gets the firefox password manager confused.
Please let me know if it's still not working after saving your details at those pages :)

Thanks :)
Bob
Title: Re: picNiche problems
Post by: cardmaverick on January 13, 2010, 09:31
Can anyone here pull up the site? It seems to be down.
Title: Re: picNiche problems
Post by: Stu49 on January 13, 2010, 09:45
Can anyone here pull up the site? It seems to be down.

Which site !?  ;)

If u mean DT, it's fine (so is 123)
Title: Re: picNiche problems
Post by: cardmaverick on January 13, 2010, 09:55
www.picniche.com (http://www.picniche.com)
Title: Re: picNiche problems
Post by: Stu49 on January 13, 2010, 10:40
[url=http://www.picniche.com]www.picniche.com[/url] ([url]http://www.picniche.com[/url])


seems to work fine from your link !?

did say server problem to start with, but then went straight in ??

:)
Title: Re: picNiche problems
Post by: eyeCatchLight on January 13, 2010, 11:33
Heya Simsi :)

The 1.0.29 update ensures that only the https protocol can be used when logging into dreamstime (they recently changed their site preventing standard http login for expired (or non-existent) sessions (this is why it's working for some but not for others.

To save the details for the correct protocol (https), save your login to firefox when logging into DT using the page opened by the blue Dreamstime link in the picNiche preferences panel (Tools/picNicheTools/Options).

The same should work for 123RF too, though their unusual subdomain and protocol configuration sometimes gets the firefox password manager confused.
Please let me know if it's still not working after saving your details at those pages :)

Thanks :)
Bob

yeah, i got DT working. But 123RF doesn't work since the beginning. Once very short, miraculously, but then I had to reinstall windows and lost the settings and since then I never made it work again. :( I even tried to put the settings by hand into the about:config of firefox... lol.

Thanks for any help!
Simone
Title: Re: picNiche problems
Post by: boatman on January 13, 2010, 11:37
I havn't been able to get 123RF to work for months. I gave up trying a long time ago. All the others work fine.
Title: Re: picNiche problems
Post by: eyeCatchLight on January 14, 2010, 14:39
yeah... i'd be so happy if i could make it work. i always have to do everything manually in 123RF and don't see earnings automatically. :(
Title: Re: picNiche problems
Post by: eyeCatchLight on January 14, 2010, 18:55
 :o :o :o
i dont know how and why....suddenly it was there, my username in the 123RF row!!!
 ;D
at least until the next firefox update it should work...
yeeeeaaaah!
Title: Re: picNiche problems
Post by: Amanda_K on September 29, 2010, 19:27
I know this is old but I am having the same problems with 123rf not reading and have also tried every suggestion in this thread a few times.  Any update?
Title: Re: picNiche problems
Post by: bobbigmac on September 30, 2010, 03:01
I know this is old but I am having the same problems with 123rf not reading and have also tried every suggestion in this thread a few times.  Any update?

This happens occasionally for 123RF, there is nothing wrong with the toolbar or poller, it's just that the way they generate the earnings grid on the server can often take longer than the 20 seconds timeout. You can see this by opening the earnings page and giving it a count of how long it takes to finish, for me it's about 20-25 seconds most of the time, but sometimes it's longer (timeout is 30 iirc).

This is usually solvable by opening the site by hitting the button, then refreshing earnings (using the refresh earnings button on the toolbar). I assume they are running a monthly/weekly/daily-updated cache or similar for each user which is not particularly effective. I've asked them if I can help improve it as I have a lot of database/cache experience, but they're not interested.
Title: Re: picNiche problems
Post by: Amanda_K on October 19, 2010, 18:30
Hmm I can't even click it to get to my earnings page the problem for is that it won't pick up my username and password no matter what I do, so I always get the "No user name match" notification popping up.  
Title: Re: picNiche problems
Post by: bobbigmac on October 19, 2010, 18:59
Hmm I can't even click it to get to my earnings page the problem for is that it won't pick up my username and password no matter what I do, so I always get the "No user name match" notification popping up.  


I'm not sure if you mean the 123rf poller (their site has some major caching and database issues but there's nothing I can do about it on the toolbar). The best suggestion I can make is to try following the steps here:
http://picniche.wordpress.com/2010/05/04/picniche-toolbar-tips-faqs/#prob1 (http://picniche.wordpress.com/2010/05/04/picniche-toolbar-tips-faqs/#prob1)
I've contacted Alex and offered to help improve their site, but he's not interested, so for now at least we're stuck with it as-is. Maybe next time they get round to working on the site it will work better :)
Title: Re: picNiche problems
Post by: Amanda_K on October 19, 2010, 22:23
Thanks Bob!

I will try that out, the rest of the sites work perfectly and I really love the toolbar.  As a newly non-exclusive contributor your tools are super helpful and I've recommended them to a few other who are just coming out of contract lockdown.
Title: Re: picNiche problems
Post by: bobbigmac on October 19, 2010, 23:44
Thanks Bob!

I will try that out, the rest of the sites work perfectly and I really love the toolbar.  As a newly non-exclusive contributor your tools are super helpful and I've recommended them to a few other who are just coming out of contract lockdown.

Thanks for spreading the word :)
Title: Re: picNiche problems
Post by: tamasvargyasi on October 25, 2010, 11:12
The Veer doesn`t work for me, any of you have the same problem? Or who knows the remedy?
Title: Re: picNiche problems
Post by: bobbigmac on October 25, 2010, 11:15
The Veer doesn`t work for me, any of you have the same problem? Or who knows the remedy?

Fixed and updated for the 'Get More' list about 10 minutes ago :)
Just hit Get More then the Update button for Veer in the list.

Ta :) Bob
Title: Re: picNiche problems
Post by: tamasvargyasi on October 25, 2010, 11:17
WOW Bob, that was fast! Thank you!
Title: Re: picNiche problems
Post by: bobbigmac on October 25, 2010, 11:31
A lot of the custom pollers I wouldn't notice the break as I don't submit to them all, but Veer has been doing pretty well lately so I noticed that one pretty fast :)
Title: Re: picNiche problems
Post by: tamasvargyasi on October 25, 2010, 11:41
The only mystery that remains is the 123RF, it doesn`t show the earning, but if I go to the site and log in, after a refresh on earnings it will show. But when I restart firefox it does not show up.

tamas
Title: Re: picNiche problems
Post by: bobbigmac on October 25, 2010, 11:59
Aye, that's driving me crazy, but there's nothing I can do :( There's some more info on page 1 of this thread.
Title: Re: picNiche problems
Post by: Stu49 on October 27, 2010, 03:23
IS poller not working again !!  no update of earnings !  :)
Title: Re: picNiche problems
Post by: bobbigmac on October 27, 2010, 07:11
IS poller not working again !!  no update of earnings !  :)

Aye sorry about that, it turned out the last change I made in the previous version means the poller auto-updates don't get delivered to some people (I found it just the other day). It's already fixed, though I need to move the options panel outside of the main firefox prefwindow (by request from moz devs) before I can put the fix live. Will try and get it done by friday :)
Title: Re: picNiche problems
Post by: Stu49 on October 27, 2010, 11:09
cheers Bob !!  :)
Title: Re: picNiche problems
Post by: bobbigmac on October 31, 2010, 21:09
Finally got the new version up :) If you want it before the mozilla guys get round to reviewing for autoupdate, you can find it here:
https://addons.mozilla.org/en-US/firefox/addon/11474/eula/102358