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Author Topic: Does anyone else have trouble uploading video to SS?  (Read 17952 times)

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« on: April 20, 2015, 12:13 »
0
I tried to upload some video clips to SS but they have never shown up. It was also very slow to upload. The files were big and over 1G.

They are all in P5 so I assume it was not a problem with my connection or speed.

What could be the issues? Thanks!


« Reply #1 on: April 20, 2015, 12:28 »
+2

« Reply #2 on: April 20, 2015, 12:32 »
0

Semmick Photo

« Reply #3 on: April 21, 2015, 04:50 »
0
The whole editor is a mess at the moment. I cant even begin to sum up the issues I am running into. Its just all over the place.

« Reply #4 on: April 21, 2015, 09:22 »
0
Occasionally, I can ftp one footage, but more often I can't.

The review is slower too, right?

« Reply #5 on: April 27, 2015, 10:20 »
0
I still cannot upload anything around 1G or bigger.

Is there a file size limit?

I tried to submit Prores 4:2:2, and am reluctant to use MP4.

Please suggest. Thanks!

Semmick Photo

« Reply #6 on: April 27, 2015, 10:33 »
+1
Fingers crossed reviews are fair and not the wild west. Waiting for about a week now.

« Reply #7 on: April 27, 2015, 11:28 »
0
I still cannot upload anything around 1G or bigger.

Is there a file size limit?

Rinderart

« Reply #8 on: April 27, 2015, 11:57 »
0
I always heard Limit was 2GB. could be wrong.

Semmick Photo

« Reply #9 on: April 27, 2015, 12:05 »
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Apologies for my previous  off topic comment. Wrong thread.

« Reply #10 on: April 27, 2015, 12:17 »
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Apologies for my previous  off topic comment. Wrong thread.

No problem. Just I really wish to know why I cannot upload.

« Reply #11 on: April 27, 2015, 12:18 »
0
I always heard Limit was 2GB. could be wrong.

I thought so too. Wonder why I cannot upload. No problems before, and no problems with P5.

« Reply #12 on: April 27, 2015, 13:47 »
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I still cannot upload anything around 1G or bigger.

Is there a file size limit?

That sounds right. I too had the same issue. I recoded to a slightly lesser file to make the clip <1G and it uploaded fine. The thing is it won't tell you you have gone astray.

« Reply #13 on: April 27, 2015, 14:29 »
0
There are problems since a while in SS uploading process.
I have troubles with files bigger than 600 Mb


http://submit.shutterstock.com/forum/viewtopic.php?t=149069&postdays=0&postorder=asc&start=90
http://submit.shutterstock.com/forum/viewtopic.php?t=149649

« Reply #14 on: April 27, 2015, 14:56 »
0
That's about right, I cannot get anything even below 1G.

However, occasionally I was able too.

I have never used SS forum. I'd rather be working instead of venting.  Very frustrating.

« Reply #15 on: April 29, 2015, 06:13 »
0
Is the uploader out of order again?

THP Creative

  • THP Creative

« Reply #16 on: April 29, 2015, 08:50 »
0
For me it has always been anything over 300mb will fail at some point between 300-400mb uploading. These same files upload fine to all other agencies.

I have contacted support multiple times, with no resolution. This has been going on for a year or more.

Frustrating to say the least.


« Reply #17 on: July 28, 2015, 20:08 »
+1
bringing this up again...

I tried to UL video to SS but every time gets errors and fails....

anyone having success uploading video to SS??

i am using the FTP
« Last Edit: July 28, 2015, 20:35 by Holmes »

« Reply #18 on: July 28, 2015, 20:19 »
0
I keep having the same problem. Need to reupload many times before it actually gets there.

« Reply #19 on: July 28, 2015, 20:37 »
0
I keep having the same problem. Need to reupload many times before it actually gets there.

What UL speed are you getting from your home. I am about 1.5 mbps which I think is the norm...
I wonder if is us or them that is the problem... meaning, do those with better bandwidth have more success uploading.

I will have 50 mbps up and down next year to my home... that will rock

« Reply #20 on: July 28, 2015, 20:51 »
0
around 4 mbps, it is usually ok, but this week has been really difficult. no problems on other sites.

« Reply #21 on: July 28, 2015, 20:55 »
+1
Uploading a 2.5GB file as we speak. So far, so good.

« Reply #22 on: July 29, 2015, 06:30 »
0
Nope. I found an error message this morning. The upload failed, indeed.

Sent from my SM-N910T using Tapatalk


« Reply #23 on: July 29, 2015, 06:50 »
0
I uploaded several only a few went through - on 2 upload attempts, so something is not quite right there

« Reply #24 on: July 29, 2015, 07:28 »
0
They have been having an issue with large (>500mb) FTP uploads for some time now - it was discussed in the old forum.  I don't know if the discussion was copied through to the new one though.


 

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