Author Topic: Another BAD Deal from Getty / Istock (Read 25879 times)

Ron · « **Reply #51 on:** July 29, 2013, 12:41 »

And then he said to do the work yourself. But you dont want to, so why expect someone else do your digging? No need to answer, I already know whats coming.

Quote from: tickstock on July 29, 2013, 12:39

I did ask you a few questions, none of which you answered.

austriastock · « **Reply #52 on:** July 29, 2013, 12:44 »

Quote from: tickstock on July 29, 2013, 12:39

Quote from: austriastock on July 29, 2013, 12:36
Quote from: tickstock on July 29, 2013, 12:27
Quote from: austriastock on July 29, 2013, 12:23
Quote from: tickstock on July 29, 2013, 12:04
Looks like too much for me to do, maybe someone else will try it out and get some info. I wouldn't be surprised if Sean was already on it.

ETA: I'm not sure what to make of 3 negatives for this. I'm not going to take the time to create and account and then cancel it with some company I've never heard of.

It´s for your critical thinking and brave behaviour.
I'll let someone else give their information to that company. I don't think I'll be sending out my credit card info to get to the bottom of this.

quelle surprise. something tells me, you don´t want to get to the bottom.
I did ask you a few questions, none of which you answered.

I don´t like to get trolled. Again, if you wanna see yourself just go their site and check it out yourself. Just use the Istock company credit card.
I told all the FACTS I know.

BaldricksTrousers · « **Reply #53 on:** July 29, 2013, 12:47 »

Quote from: tickstock on July 29, 2013, 12:04

Looks like too much for me to do, maybe someone else will try it out and get some info. I wouldn't be surprised if Sean was already on it.

ETA: I'm not sure what to make of 3 4 negatives for this. I'm not going to take the time to create and account and then cancel it with some company I've never heard of.

How about posting details on the Istock forum and asking for an explanation of exactly what is going on, if you haven't already done that?
"I don't understand anything so I think people shouldn't suggest anything might be wrong" is a pretty poor way to pursue one's business affairs. Ostrich, sand, head, etc.

tickstock · « **Reply #54 on:** July 29, 2013, 12:50 »

ShadySue · « **Reply #55 on:** July 29, 2013, 12:54 »

Quote from: tickstock on July 29, 2013, 11:47

Quote from: ShadySue on July 29, 2013, 11:41
Quote from: tickstock on July 29, 2013, 11:29
Also is the deal only good for paying customers from Germany? That would be a big difference from the Google deal in itself without even knowing what the terms are.

Why not check with iS what the terms are and let us know?
As they are offering 25000 pics for free, but promoting the paid collection, that looks as though the 25000 would be within the 'no compensation' clause 3b in the EASA I quoted above.
We need to be told, otherwise a provider of one of the 25000 might find an in use that they thought hadn't been licensed and try to deal with it.

As for ToS, very few people read/adhere to them (going by the number of editorial images I've found in commercial use), and IME iS is usually fairly reluctant to do any more than send an initial email.

Great, you KNOW all 25,000 files are directly from Istock. I didn't realize that was a fact as of yet.

That's for sure what they want us to take from this page:
http://www.1and1.co.uk/details-istockphoto

The statement that "The prices of the images in the image library start at £1 – for unlimited use." is unequivocal, and untrue, according to the licence options linked to from one of my images.

tickstock · « **Reply #56 on:** July 29, 2013, 12:54 »

BaldricksTrousers · « **Reply #57 on:** July 29, 2013, 12:57 »

Quote from: tickstock on July 29, 2013, 12:54

Quote from: BaldricksTrousers on July 29, 2013, 12:47
Quote from: tickstock on July 29, 2013, 12:04
Looks like too much for me to do, maybe someone else will try it out and get some info. I wouldn't be surprised if Sean was already on it.

ETA: I'm not sure what to make of 3 4 negatives for this. I'm not going to take the time to create and account and then cancel it with some company I've never heard of.

How about posting details on the Istock forum and asking for an explanation of exactly what is going on, if you haven't already done that?
"I don't understand anything so I think people shouldn't suggest anything might be wrong" is a pretty poor way to pursue one's business affairs. Ostrich, sand, head, etc.
I'm not even sure this is an Istock issue yet. From what I've seen so far the website just says an agency and 25,000 images with no reference to Istock or Getty, you may be able to infer that it's Istock from the other promotions they are doing but it's still not 100%, it could be just Getty images for all I know. The OP said he found his image from Istock on there, I can't tell that any of those images came from Istock myself. I'm not going to post a question like "some anonymous guy said he found his image on a website for free, what's up with that?".

Fair enough. You need to know the answers before it is worth asking any questions, at which point there's nothing left but a woo-yay. I understand.

tickstock · « **Reply #58 on:** July 29, 2013, 12:59 »

tickstock · « **Reply #59 on:** July 29, 2013, 13:00 »

Freedom · « **Reply #60 on:** July 29, 2013, 13:01 »

I know for sure Fotolia has or had partnered with 1&1 as early as 2006 or 2007 because I was involved with both.

ShadySue · « **Reply #61 on:** July 29, 2013, 13:06 »

Quote from: tickstock on July 29, 2013, 12:59

The statement that "The prices of the images in the image library start at £1 – for unlimited use." is unequivocal, and untrue, according to the licence options linked to from one of my images.

I agree that it is wrong according to the license but look up the page and you'll see "Unlimited use for your website", I think this is what was meant (although even that is unclear).
[/quote]
"I think that's what was meant" has no real meaning. iStock know that and that's why all their contracts are obfuscatory.
However, "images ... start at £1 for unlimited use" in law would be taken at face value, and is false advertising, at least in the UK - and that was the 1+1 UK page.

The buck on that presumably lies with 1&1, unless they could prove that the wording was approved by iS.

tickstock · « **Reply #62 on:** July 29, 2013, 13:08 »

tickstock · « **Reply #63 on:** July 29, 2013, 13:09 »

Ron · « **Reply #64 on:** July 29, 2013, 13:17 »

Quote

5 Free Images

1. Create an account - free of charge and with no obligation to purchase
2. Log in.
3. Download your 5 free images.

20% Discount

To be able to download iStock files you need purchase Credits, which act as the iStock currency. Simply enter in the code 1AND1 at the point of purchase to receive your discount.
Here you find more information, how to download files

Quote

Thanks for signing on to iStockphoto.com and becoming part of the most vibrant, creative communities in the world. You can now download 5 out of the 98 files. Simply click on the thumbnail image and accept the license.

Who pays the 20 percent discount and who pays the 5 free images?

tickstock · « **Reply #65 on:** July 29, 2013, 13:20 »

ShadySue · « **Reply #66 on:** July 29, 2013, 13:40 »

Quote from: tickstock on July 29, 2013, 13:20

Istock pays $1 per credit normally for free images,

Do you KNOW that for sure, since the moderator (Rob) neither found a recent statement that it is still so, nor did he return to the thread with current information.

The current ASA clause 3b says that iS doesn't have to pay compensation for these promotional images. They may well do so, but it's unlikely for them to pay for something we have been forced so sign that they don't need to.

I know that MichaelJay, who used to be an iStock employee, mentioned the $1 payment on here a couple of weeks ago, which was the first I heard of it, though he admitted he didn't know that that was still applied.

I can't find anything on iS that mentions the $1, but maybe you can.

tickstock · « **Reply #67 on:** July 29, 2013, 13:44 »

ShadySue · « **Reply #68 on:** July 29, 2013, 13:48 »

Quote from: tickstock on July 29, 2013, 13:44

Quote from: ShadySue on July 29, 2013, 13:40
Quote from: tickstock on July 29, 2013, 13:20
Istock pays $1 per credit normally for free images,
Do you KNOW that for sure, since the moderator (Rob) neither found a recent statement that it is still so, nor did he return to the thread with current information.

The current ASA clause 3b says that iS doesn't have to pay compensation for these promotional images. They may well do so, but it's unlikely for them to pay for something we have been forced so sign that they don't need to.

I know that MichaelJay, who used to be an iStock employee, mentioned the $1 payment on here a couple of weeks ago, which was the first I heard of it, though he admitted he didn't know that that was still applied.

I can't find anything on iS that mentions the $1, but maybe you can.
I'd have to go back and look for it just like you would. I remember that being the case last time I saw it brought up, I haven't seen anything that would lead me to think that's been changed. We would get $0 downloads I guess if they had changed it right?

Or they wouldn't report it, as there wasn't a 'sale'.

tickstock · « **Reply #69 on:** July 29, 2013, 13:52 »

Oldhand · « **Reply #70 on:** July 29, 2013, 14:25 »

Mouse over the image tools and galleries tab: http://business.hibu.com/products/websites/basic/

http://www.moonfruit.com/partners

Many bad deals!

Ron · « **Reply #71 on:** July 29, 2013, 14:27 »

I asked the question in the IS forum but no one seems to care. I guess its not a big bad deal. They are all congratulating Lobo for his birthday

ShadySue · « **Reply #72 on:** July 29, 2013, 14:31 »

Quote from: Ron on July 29, 2013, 14:27

I asked the question in the IS forum but no one seems to care. I guess its not a big bad deal. They are all congratulating Lobo for his birthday

I noticed that. Uriah Heep lives.

ShadySue · « **Reply #73 on:** July 29, 2013, 14:35 »

Quote from: tickstock on July 29, 2013, 10:26

Quote from: ShadySue on July 29, 2013, 10:22
Quote from: tickstock on July 29, 2013, 10:04
I don't see it anywhere in the thread and there is no link.

It is in the link Sean gave http://www.1and1.com/details-istockphoto which is by means of being an advert for iStockphoto.
"What is iStockphoto?
The iStockphoto library offers you more than 5 million images for easy and hassle-free integration into your website. The prices of the images in the image library start at $1 – for unlimited use. Images are organized by category, and also discoverable via an image search."
So - what sort of stretching of the truth is that? - iStock normal licenses do not allow unlimited use. As I have worked out that my personal lowest credit value for a non-sub sale was 42c, I don't think that could buy even the lowest value EL, far less an all-encompassing EL allowing 'unlimited' use.

Thanks ShadySue. From that link it looks like it means "Unlimited use for your website", they should probably change the wording. Maybe contact support and let them know it's not written very clearly on the promotion.

Ooops I missed this post and I already contacted them and asked about it. I guess we just have to wait a few days and I might get a reply.
Or maybe Ron's question in the Discussion forum will be answered sooner. Hopefully.

tickstock · « **Reply #74 on:** July 29, 2013, 14:39 »

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Author Topic: Another BAD Deal from Getty / Istock (Read 25879 times)

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