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Author Topic: ESP  (Read 23580 times)

10 Members and 18 Guests are viewing this topic.

drd

« Reply #300 on: February 17, 2017, 12:06 »
+2
If there is anyone here on this forum that can access the new getty forums could you please post this print screen to let istock what is happening. I made a screenshot because their support team seems to NOT understand what we are writing to them and keeps on replying with the same email.  >:(
thanks for your help

It's called organized theft.


« Reply #301 on: Yesterday at 01:50 »
0
So 20th is just round the corner. What are the hopes that we'll finally get to see our earnings

« Reply #302 on: Yesterday at 03:39 »
+2
So 20th is just round the corner. What are the hopes that we'll finally get to see our earnings
hope not expectation

« Reply #303 on: Yesterday at 12:26 »
+1
I joined istock recently (before eps advent)

In other agencies I can see lastest sale and the dollars it brought me. I can see the sales of a day etc...etc...

At istock I have had difficulty in understanding the latest sale....my question is.....on ESP where I can see the latest sale and the dollars earning with the latest sale???


« Reply #304 on: Yesterday at 13:02 »
+1
I joined istock recently (before eps advent)

In other agencies I can see lastest sale and the dollars it brought me. I can see the sales of a day etc...etc...

At istock I have had difficulty in understanding the latest sale....my question is.....on ESP where I can see the latest sale and the dollars earning with the latest sale???
I don't think anyone really knows yet......even Istock. I think all we can do is hang on and hope for the best or just quit.

« Reply #305 on: Yesterday at 13:06 »
0
Thanks a lot! I thought I was stupid  ;D

« Reply #306 on: Yesterday at 22:02 »
+2
It's the 20th in my part of the world... nothing yet! Anyone have any figures yet?

« Reply #307 on: Today at 04:45 »
+1
Nothing here...What a surprise !

Paulo M. F. Pires

  • "No Gods No Masters"

« Reply #308 on: Today at 05:55 »
0
I'm afraid that account's balance carried out ( below 100$ ) will appear by 2018..  They will prioritize Jan statements and Payments, and solving 1.000 issues over this unification process. Could be worst...

« Reply #309 on: Today at 06:28 »
0
I received this ....

Statements delayed

Dear contributor, Wed like to inform you about a technical system issue that will affect the timeline of the January 2017 royalty statements. Royalty statements will be delayed by a day or two due to a temporary technical problem. We are working to address this technical issue as quickly as possible. We will update this message once all statements are available and we apologize for any inconvenience caused by this issue. Please note: This issue impacts the January 2017 royalty statements only. Payments are not impacted and will arrive according to our normal schedule. Thank you, Getty Images Contributor Services

« Reply #310 on: Today at 06:47 »
0
I received this ....

Statements delayed

Dear contributor, Wed like to inform you about a technical system issue that will affect the timeline of the January 2017 royalty statements. Royalty statements will be delayed by a day or two due to a temporary technical problem. We are working to address this technical issue as quickly as possible. We will update this message once all statements are available and we apologize for any inconvenience caused by this issue. Please note: This issue impacts the January 2017 royalty statements only. Payments are not impacted and will arrive according to our normal schedule. Thank you, Getty Images Contributor Services

Technical issues... Again haha.  I didn't get any email about this and my earnings tabel is still blank...

« Reply #311 on: Today at 06:58 »
0
No email, message in ESP ...

« Reply #312 on: Today at 07:13 »
0
If there is anyone here on this forum that can access the new getty forums could you please post this print screen to let istock what is happening. I made a screenshot because their support team seems to NOT understand what we are writing to them and keeps on replying with the same email.  >:(
thanks for your help

Hello!

I had the same problem. The situation is like this:

1) You are a video contributor (even if you do not have many videos - I don't know your situation)
2) Video contributors were sent in the past invitation to ESP. That is why you did not received one this month.
3) Your ESP account needs activation. That is why you get that error.
4) You received in the past (1-2 years ago) ESP account activation e-mail but you did not activate.
5) If you find that e-mail it contains the link needed to activate. That is all. Otherwise you need to wait for their response.

« Reply #313 on: Today at 07:28 »
+1
I received this ....

Statements delayed

Dear contributor, Wed like to inform you about a technical system issue that will affect the timeline of the January 2017 royalty statements. Royalty statements will be delayed by a day or two due to a temporary technical problem. We are working to address this technical issue as quickly as possible. We will update this message once all statements are available and we apologize for any inconvenience caused by this issue. Please note: This issue impacts the January 2017 royalty statements only. Payments are not impacted and will arrive according to our normal schedule. Thank you, Getty Images Contributor Services

Technical issues... Again haha.  I didn't get any email about this and my earnings tabel is still blank...

In Your Account Management in ESP, under Messages is the announcement

« Reply #314 on: Today at 07:31 »
0
When I go to the Royalties tab, then the Export tab and download the "iStock Historical Royalties" file all the past earnings stated there for each month are wrong when compared to this info http://www.istockphoto.com/user_stats.php?Offset=0&DownloadsGraphFileType [nofollow] and what I actually got paid. Anyone else have slightly different numbers there? And I dont mean just December, but all the months.


 

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