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Author Topic: ESP - Getty/iStock cuts out many contributors  (Read 7370 times)

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Noedelhap

  • www.colincramm.com

« Reply #25 on: February 11, 2017, 12:41 »
+2
it ended up that I got invitation back in 2014 for iStock Videographer which I never activated but was still a valid invite. Thankfully I saved that email and was able to finally get in.
Do you have some of the text of that old invite?
I am wondering if I have same problem but I can't find the email. It would help me search my inbox if I knew what the subject was or some of the text.

Subject line is 'ESP Invitation for iStock videographers', email was sent October 8, 2014.


« Reply #26 on: February 11, 2017, 13:12 »
+1
it ended up that I got invitation back in 2014 for iStock Videographer which I never activated but was still a valid invite. Thankfully I saved that email and was able to finally get in.
Do you have some of the text of that old invite?
I am wondering if I have same problem but I can't find the email. It would help me search my inbox if I knew what the subject was or some of the text.
Also, live link is not working properly. Cut and paste the actual address.
Subject line is 'ESP Invitation for iStock videographers', email was sent October 8, 2014.

« Reply #27 on: February 11, 2017, 13:52 »
0
I got it but whats the point? any uploading to Istock as an independant is just bound to fail.

« Reply #28 on: February 11, 2017, 13:57 »
0
I only need access to see sales of the old files I have there. If rpd drips low enough I will delete even those.

Thanks very much for the email details. I will have another look tomorrow.

outoftheblue

« Reply #29 on: February 11, 2017, 14:50 »
+1
it ended up that I got invitation back in 2014 for iStock Videographer which I never activated but was still a valid invite. Thankfully I saved that email and was able to finally get in.

I'm in the same situation but can't find that email.
I don't remember receiving it, maybe it went to the spam folder and now is gone.

However... there are two possibilities:

1) resend that email to anyone who didn't activate the invite in 2014

2) first ignore there's a problem, then invite anyone to contact you, then reply with a generic email still denying the problem, then invite everyone to write again

Which one would you choose? Which one did iStock/Getty choose?



« Last Edit: February 11, 2017, 14:54 by outoftheblue »

« Reply #30 on: February 12, 2017, 13:58 »
0
it ended up that I got invitation back in 2014 for iStock Videographer which I never activated but was still a valid invite. Thankfully I saved that email and was able to finally get in.

I'm in the same situation but can't find that email.
I don't remember receiving it, maybe it went to the spam folder and now is gone.

However... there are two possibilities:

1) resend that email to anyone who didn't activate the invite in 2014

2) first ignore there's a problem, then invite anyone to contact you, then reply with a generic email still denying the problem, then invite everyone to write again

Which one would you choose? Which one did iStock/Getty choose?
Contact Getty via link that is offered once you could not successfully sign in.

« Reply #31 on: July 07, 2017, 07:04 »
0
Hi guys, didn't get much active in stock like before, now trying to check istock earning page..and it seems contributor needs to log in esp.gettyimages.com ?

I tried to login with request username and password, but same results i got as 'your account is currently not set up for ESP access'. like this quote post, so what should i do?

thanks.



I did not get yet the email with the data to connect to ESP.
I have tried to connect using my iStock and Getty login, but without success.
So I have tried to ask for a new password using the form.
I have got the new password in seconds and tried again to connect to esp.gettyimages.com

And you know what?

It works!!
____
Then I have tried to upload one image using Deep Meta 3
And the image appeared in the page "Upload & review content"
I finally got customer service reply email today where they said that number of people who already had Getty account created through iStock did not get invitation email (and will not get it). We are supposed to use our contact email address as our member name and request password reset (forgot your password option on sign in).
After changing password I got:
"You are now signed in. Start uploading."

I clicked on the link and got back where I was with:

We're sorry.
Your account is not currently set up for ESP access.

I am thinking that they locked the account after several unsuccessful attempts and of course they are not saying anything about it. These locks are typically anywhere between 3-24 hours, so I'll try again.

« Reply #32 on: July 07, 2017, 11:54 »
0
Hi guys, didn't get much active in stock like before, now trying to check istock earning page..and it seems contributor needs to log in esp.gettyimages.com ?

I tried to login with request username and password, but same results i got as 'your account is currently not set up for ESP access'. like this quote post, so what should i do?

thanks.



I did not get yet the email with the data to connect to ESP.
I have tried to connect using my iStock and Getty login, but without success.
So I have tried to ask for a new password using the form.
I have got the new password in seconds and tried again to connect to esp.gettyimages.com

And you know what?

It works!!
____
Then I have tried to upload one image using Deep Meta 3
And the image appeared in the page "Upload & review content"
I finally got customer service reply email today where they said that number of people who already had Getty account created through iStock did not get invitation email (and will not get it). We are supposed to use our contact email address as our member name and request password reset (forgot your password option on sign in).
After changing password I got:
"You are now signed in. Start uploading."

I clicked on the link and got back where I was with:

We're sorry.
Your account is not currently set up for ESP access.

I am thinking that they locked the account after several unsuccessful attempts and of course they are not saying anything about it. These locks are typically anywhere between 3-24 hours, so I'll try again.


I had a similar problem: just delete your browser cookies - all of the esp.getty/istock related - and try again.


 

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