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Author Topic: ESP: REVISE, why, where, how, what the heck?! :-O  (Read 828 times)

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« on: March 16, 2017, 22:03 »
+2
Hi guys,
I'm finally OK with deep meta 3.x (except for the previously uploaded files that DM itself added too much keywords to).

Now I'm Starting to receive ESP batch reviews e-mails that contain summaries with "Some items require revisions.".

I go online in the Extra Sensory Perception page and wow,  :o, I can find out exceptional details like this: "revise".

 ::) er... revise WHAT? Where? How? and  most important of all WHY? There are no clickable links, there are no explanations, no details, nothing of nothing.

Ok, guys, I'm not good for getty? ok, I am in iStock and you are earning lots of money ALSO with my files. Good. So they aren't useless. That means I have this minimum right to know what the heck is happening about these reviews:

WHY are files rejected?
WHY are files to revise?
HOW can I revise them, given the God's gift to know why in the world they have to?

Have you, other contributors, found this thing online or did you find something useful and I'm wrong because there is plenty of solutions that I ignore? Thanks you all.

Oh, of course you can ask "but dude, why are you asking this HERE?" :)
Because in the end of all there very useful e-mails there is a very useful statement saying:

If you need further assistance with your Image contributions, please email us here. (here is: ESPStillsHelp AT gettyimages.com )

Good. And what do you think that happens if you write your questions to this very very very useful e-mail address?

In 3 seconds you receive this automated (very userful) answer:

ATTENTION: Thank you for contacting us, but this email address is no longer in use. Please instead:
 
1.       Sign-in to the Getty Images | iStock contributor system, ESP: https://esp.gettyimages.com 
This is our new system which gives you single sign-in access to ESP, the Contributor Community website and Account Management. 
Once signed in please use the Need Help? link in the top right corner.  From that page you have access to FAQs, links to Account Management if you need to update or access your account information and the ability to contact us if needed.

2.       If you have problems signing in to ESP there is an option to contact us for sign-in help.
 
We hope this helps you find what you need.
 
Many thanks,
Contributor Services and Relations


Oh good. You HOPE.
And if we don't find what we need? I looked for the word "revise" "revision" and so on for hours.
And here I am.

:(
« Last Edit: March 16, 2017, 22:11 by zorba »


« Reply #1 on: March 17, 2017, 02:19 »
+1
Since you uploaded them with DeepMeta, the easiest is to right-click the file (or ctrl-click on a Mac) in the list in DeepMeta and select "View on ESP site". (first screenshot).

That will take open your browser directly on the ESP page for that batch. Click the thumbnail of the image to be "revised", and you will see the "revision reason" at the right hand. I've included an example from one of my own test batches, to show how it looks. (second screenshot).

Then do whatever the revision text says, if possible.

A revision is like a kind of "probation" where you get a second chance before the file being rejected ;)

PS. I'm currently working on showing this info right in DeepMeta itself and let you do it all there.
Still, it's not bad to learn your way around the ESP site, you'll need this from time to time.

« Reply #2 on: March 19, 2017, 20:03 »
0
Since you uploaded them with DeepMeta, the easiest is to right-click the file (or ctrl-click on a Mac) in the list in DeepMeta and select "View on ESP site". (first screenshot).

That will take open your browser directly on the ESP page for that batch. Click the thumbnail of the image to be "revised", and you will see the "revision reason" at the right hand. I've included an example from one of my own test batches, to show how it looks. (second screenshot).

Then do whatever the revision text says, if possible.

A revision is like a kind of "probation" where you get a second chance before the file being rejected ;)

PS. I'm currently working on showing this info right in DeepMeta itself and let you do it all there.
Still, it's not bad to learn your way around the ESP site, you'll need this from time to time.

thanks Franky! very helpful! :)


 

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