0 Members and 2 Guests are viewing this topic.
If you don't get the e-mail just do the following: Go to https://esp.gettyimages.com/forgot-username to receive your new username via e-mail. Once you have received your username go to https://esp.gettyimages.com/forgot-password to choose a password. That's it!WARNING: As others have said, there's currently nothing no see in that page.
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.
Quote from: ShadySue on February 03, 2017, 15:21I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?
Quote from: polar on February 03, 2017, 16:18Quote from: ShadySue on February 03, 2017, 15:21I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?No, we were all sent new passwords (which we then changed) to get into the new forum as was.I didn't even realise there is an ESP forum until I read it here.If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.
Quote from: ShadySue on February 03, 2017, 18:49Quote from: polar on February 03, 2017, 16:18Quote from: ShadySue on February 03, 2017, 15:21I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?No, we were all sent new passwords (which we then changed) to get into the new forum as was.I didn't even realise there is an ESP forum until I read it here.If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.I just tried clicking on the "Contributor Community" link in ESP again and now it's working. At least, I got into the "community" site where the forums are located but I still can't see any of the actual forum content. I guess there must be some trick to achieving that in the user guide, which I'll chase down eventually.
Quote from: polar on February 03, 2017, 19:37Quote from: ShadySue on February 03, 2017, 18:49Quote from: polar on February 03, 2017, 16:18Quote from: ShadySue on February 03, 2017, 15:21I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?No, we were all sent new passwords (which we then changed) to get into the new forum as was.I didn't even realise there is an ESP forum until I read it here.If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.I just tried clicking on the "Contributor Community" link in ESP again and now it's working. At least, I got into the "community" site where the forums are located but I still can't see any of the actual forum content. I guess there must be some trick to achieving that in the user guide, which I'll chase down eventually.I just tried it out and it's the same forum as before, just a new route to get there.If you can get to the Welcome page, you access the forum via the 'forum' link in the left hand column, then on the Contributor Community Forum page, click on the 'Enter the forum' link in the box on the right hand side.
Well it is Friday evening and I still have no sign in name or pw. I did finally get the Deepmeta update, but it requires the new login info. This is really putting the cart before the horse. I havent been able to upload for 2 days if I wanted to. Of course the update they promised this morning never happened and the day passed with no further comment. They did say they were overwhelmed by the number of non-exclusives on the site. By I am still exclusive, although it doesn't seem to make me feel any more important right now.
Actually, february 4, 2017 I have not received the email for registering at ESP.
Ok..so i don't understand nothing....and it's really frustrated.1) Where is my portfolio now? All my files? I saw them in Deep Meta v2 , now Deep Meta v3 is empty...Also i can't find my portfolio on GettyImages, Esp profile is also empty. Should i upload all files again but via ESP??? ( i'm non- exclusive contributor)2) What about sales : i saw SOME (of course i have no idea which one because Deep Meta v2 doesn't work properly also ) sales in January . Do they pay the money about 25 February with specific information about what kind of file was sold? 3) Where is support center??Its' really hard to understand everything when English is not your native language, but thanks to this Istock/Getty/Deep Meta thing it's a kind of disaster..