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Topic: istock...arrrrrrrrrrrrrrrggh!!!  

(Read 13660 times)
ap


« on: May 04, 2010, 01:02 »

nuff said.  Angry


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DepositPhotos.com
Graffoto



« Reply #1 on: May 04, 2010, 01:24 »

HuhHuhHuhHuhHuh
What this time?


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ap


« Reply #2 on: May 04, 2010, 01:44 »

er, thanks for asking. you know, the usual. i normally brush off these little annoyances like water off a duck's back, but when they start to accumulate, it really gets under your skin. i think their combination of rejection reasons are just too much and not that accurate either (mistaking a nondescript out of focus blob of blue for the samsung trademark). then, the best match change, etc. for a major stock company, they compare so poorly to ss performance...did someone say their reviewers are amateurs? i'm starting to wonder.


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sharpshot


Dreamstime GaugeiStock Gauge
« Reply #3 on: May 04, 2010, 02:57 »

I do much better with istock reviewers than I do with DT at the moment.  For me is should be DT...arrrrrrrrrrrrrrrggh!!! Smiley


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ap


« Reply #4 on: May 04, 2010, 03:19 »

I do much better with istock reviewers than I do with DT at the moment.  For me is should be DT...arrrrrrrrrrrrrrrggh!!! Smiley

yeah, but with is, it's one image after another, sometimes a few hours or days apart, that's dripping (i mean, driving) me mad. at least with dt, it comes all at once.


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michealo


« Reply #5 on: May 04, 2010, 08:24 »

er, thanks for asking. you know, the usual. i normally brush off these little annoyances like water off a duck's back, but when they start to accumulate, it really gets under your skin. i think their combination of rejection reasons are just too much and not that accurate either (mistaking a nondescript out of focus blob of blue for the samsung trademark). then, the best match change, etc. for a major stock company, they compare so poorly to ss performance...did someone say their reviewers are amateurs? i'm starting to wonder.

I would suggest Scout and or contributor relations. Any of the IS inspectors I know are highly skilled and competent.


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UncleGene



« Reply #6 on: May 04, 2010, 08:40 »

I really cannot agree about reviewers - their consistency was one of main factors that made me considering exclusivity (though best match change threw away all considerations).

I do not always agree with IS reviewers, but at least they can err on some photos in the batch, as opposite to SS that errs on whole batches and has no scouts.


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Reaktori


Dreamstime GaugeiStock Gauge
« Reply #7 on: May 04, 2010, 08:46 »

..
I would suggest Scout and or contributor relations. Any of the IS inspectors I know are highly skilled and competent.
I personally have been waiting for Scout response for 31 days now.
Image was rejected because of use of the old MR, but the picture was taken in July 2009 so the old MR should be accepted.
I added the shoot date to the description field with: "..so the old MR is used and should be accepted". But no..
This is annoying because i have several images of the same batch waiting to be uploaded, but i don't want to waste my time for getting all of those accepted via Scout.


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Perry



« Reply #8 on: May 04, 2010, 09:01 »

They just rejected some images of a red heat-shaped thing because I had includeded word 'Love' in the keywords. Arrrrrrrrrrrrrrrgh!


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stockastic


« Reply #9 on: May 04, 2010, 10:38 »

I always enjoy it when someone else posts their frustrations with IS.  I've quit submitting to them for now - no need to go into the reasons (again), they're the usual ones.  At this point I just enjoy hearing about the pain of others  Smiley


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Microbius
« Reply #10 on: May 04, 2010, 10:49 »

I think they're pretty consistent and it's great to have scout to fall back on.
They are tighter than shutterstock, but then have you seen the overall quality of the SS collection lately?
When I buy I always start at IS there's a lot less crap to sift through.


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luissantos84

Dreamstime GaugeiStock Gauge
« Reply #11 on: May 04, 2010, 10:56 »

interesting topic which will never end, because in my opinion agencies change constantly, one week I got nice approvals at IS and bad at DT, the next it is the opposite and the pictures don't change that much...!


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cclapper
« Reply #12 on: May 04, 2010, 11:00 »

interesting topic which will never end, because in my opinion agencies change constantly, one week I got nice approvals at IS and bad at DT, the next it is the opposite and the pictures don't change that much...!

I agree with you on that. They all go through stages where the reviewing is inconsistent and rejects are for silly reasons.


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KB

iStock Gauge
« Reply #13 on: May 04, 2010, 11:08 »

I've been a strong proponent of IS's inspection process. I've always felt it's one of the best. But based on what I've been reading lately, standards seem to have tightened up considerably over the last few months, to the point where silver & gold canister exclusives are complaining about multiple rejections they don't understand. To me, that is not a good thing. High standards are fine, but too high is almost as bad as too loose.  Angry


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stockastic


« Reply #14 on: May 04, 2010, 11:23 »

... multiple rejections they don't understand ...

That's the whole problem.  Just one short line of explanation would make it all work.   They can't be bothered.


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Fotonaut


« Reply #15 on: May 04, 2010, 11:43 »

I am quite new to this, but find this iStock rejection puzzling:

The following keywords used for this file do not appear to be fully relevant to the subject.
{[aluminum, classic, drill, gimlet, isolated, metal, retro, tool]}


Makes it hard to take them seriously.



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cclapper
« Reply #16 on: May 04, 2010, 11:51 »

I am quite new to this, but find this iStock rejection puzzling:

The following keywords used for this file do not appear to be fully relevant to the subject.
{[aluminum, classic, drill, gimlet, isolated, metal, retro, tool]}


Makes it hard to take them seriously.

Well, I know you used words from the description, but you have to not think in the old terms of describing an image. For instance, if I search for aluminum, do you think I am looking for a drill? Probably not, I am likely looking for sheets or rolls of aluminum, or aluminum at the mill, etc. and to see your drill, even though it's made of aluminum, is not what I would be expecting. I thought a gimlet was a drink. I have never heard any male in my family refer to any tools as a gimlet, but maybe I am wrong about that one. In other words, they want you to pare down your keywords to the most important ones that apply.

I'm not sure why isolated is included in a rejected keyword, as from your image above it does look isolated. This is where scout comes in. And where I agree a simple sentence explanation would help.


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Fotonaut


« Reply #17 on: May 04, 2010, 11:58 »

Thank you for clarifying. Though a long stretch, 'Gimlet' is a drilling tool. Only reason I included it is that I found it as a keyword for another iStock cordless drill image.


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stockastic


« Reply #18 on: May 04, 2010, 12:02 »

The rejection of 'drill' obviously makes no sense.  Maybe it's another CV limitation and they only accept "drill" as a verb, meaning you'd have to show the drill in use.

A gimlet is a hand drill, not a power tool.  'Aluminum', well yes I guess it's made of aluminum, but...

It's a modern rechargable tool, not 'retro' unless you understand that B & D intended it's style to be retro-inspired.  The reviewer would not know that.


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pancaketom


Dreamstime GaugeiStock Gauge
« Reply #19 on: May 04, 2010, 12:20 »

I agree Gimlet doesn't apply, and retro is a stretch for me, but if someone is searching for an aluminum drill, how else would they find it if it isn't in the keywords.

My biggest complaint w/ the IS keywords is that the keyword mapping is too specific or often doesn't include the meaning I want. They should have an option for allowing the keyword but not mapping it to the CV... and maybe a search for the keyword - not the CV option. Since they didn't do this from the start, it would be a horrible pain to implement now. oh well.

As far as their inspectors, they are the best at finding tiny obscured logos and stuff like that (like zipper pulls and that sort of thing), even when they aren't logos (like strength ratings). I think "artifacts" covers too many things and "pixel discoloration" or "distorted pixels?" They all look square to me.

Oh well. I just send them what I have and hopefully what passes sells. Rarely do I resubmit or send something to scout.

Sometimes I agree with the sentiment that they are like an abusive spouse that you can't quite bring yourself to leave.

--=Tom


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stockastic


« Reply #20 on: May 04, 2010, 12:42 »

There's no allowance for the fact that the photographer submitting the image might know more about what it is, and what it represents, than the reviewer.   One of the big reasons I've given up on IS is the futility of submitting 'concept' images.  It's like telling jokes to C3PO.


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ShadySue
« Reply #21 on: May 04, 2010, 13:12 »

I am quite new to this, but find this iStock rejection puzzling:

The following keywords used for this file do not appear to be fully relevant to the subject.
{[aluminum, classic, drill, gimlet, isolated, metal, retro, tool]}


Makes it hard to take them seriously.

Well, I know you used words from the description, but you have to not think in the old terms of describing an image. For instance, if I search for aluminum, do you think I am looking for a drill? Probably not, I am likely looking for sheets or rolls of aluminum, or aluminum at the mill, etc. and to see your drill, even though it's made of aluminum, is not what I would be expecting. I thought a gimlet was a drink. I have never heard any male in my family refer to any tools as a gimlet, but maybe I am wrong about that one. In other words, they want you to pare down your keywords to the most important ones that apply.

I'm not sure why isolated is included in a rejected keyword, as from your image above it does look isolated. This is where scout comes in. And where I agree a simple sentence explanation would help.
If the only rejection is for keywords, i.e. there isn't another reason, why not try the keyword forum? I understand what cclapper is saying, but if that drill is 'aluminium', then 'aluminium' is correct for that image.
According to "define: gimlet" at Google, a gimlet is a hand tool for drilling holes, so not applicable in this case. IMO your other words are fine. Try the keywording forum and maybe Ethan or Ducksandwich will chip in with a definitive explanation. Actually, even if there was another issue, it would still be worth getting clarification on these keywords.


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ap


« Reply #22 on: May 04, 2010, 13:18 »

I think they're pretty consistent and it's great to have scout to fall back on.
They are tighter than shutterstock, but then have you seen the overall quality of the SS collection lately?
When I buy I always start at IS there's a lot less crap to sift through.

i haven't really compared the different agencies' collections but at least it's crap that sells at ss. when i have exactly the same photos at both agencies, they just do much better at ss. fyi, i don't have any crap in my own portfolio, only the highest quality stuff.  Wink


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stockastic


« Reply #23 on: May 04, 2010, 13:21 »

why not try the keyword forum? ...

That makes sense, if you have an image that you think will eventually make some money on IS.   Otherwise it's just one more hoop to jump through, while chasing 30 cent sales.  


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ap


« Reply #24 on: May 04, 2010, 13:30 »

If the only rejection is for keywords, i.e. there isn't another reason, why not try the keyword forum? I understand what cclapper is saying, but if that drill is 'aluminium', then 'aluminium' is correct for that image.Actually, even if there was another issue, it would still be worth getting clarification on these keywords.

it's lovely that there is scout to fall back on when you have an intransigent inspector to deal with or to go directly to the keyword forum for clarification. however, this all takes a lot of time better spent elsewhere.

i've never had a rejection based purely on keywords but it's always thrown in as an afterthought or additional proof. but the rejection always had something quite physically visible in the photo, like animal ear, leg, etc. for a dog bouncing around. but the ironic thing is that a photo with only the torso of a real nurse (trying to control the rambunctious dog) visible is rejected for the keyword "real people", while also requesting a model release at the same time.

is may have a method to their madness, but most of the time they are splitting hairs and wasting our time (and quota).


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