MicrostockGroup

Looks like there has been another download/no payment issue!

I just found one of mine as well in a flyer insert for well known childrens cd's.  I found the link because they credit istock (and me) but i have zero downloads on the file. I sent a ticket to support.

http://www.istockphoto.com/forum_messages.php?threadid=310482&page=5

And who wants to start placing bets now that the admins will never give an answer as to what has happened?

What, you mean Veer have a whole load of people complaining of no payment, no email and no response, whereas there's 1 person at IS? I'm not saying IS's handling of things is good, just doubting the wisdom of citing somewhere that appears possibly not so good.

I might be wrong but I'd have thought medium size or above would be needed.  It had been downloaded as small, which was 837 x 573 pixels for this image.

I saw on a large Sony HD TV (not mine), I think at a resolution of 1920 x 1080.  Even paused using Sky+ HD, the photo did not looked like it had been upsized anything like that much.

But I'd totally accept this is not a definite case like the others mentioned above, it just seems a little odd.

And the $1.90 royalty seemed a little harsh for a nationally broadcast TV advert, but that's a totally separate issue 

You're supposed to just be talking about the missing Getty one, I guess.

got a zero download file that you have seen in action?  send an email to CE and then start your very own topic/thread! 

Wow, I hadn't read that one.

Love how it has taken the "highest priority". No...clawing back the royalties from the fraud took the highest priority and once they got their money for that, "who cares if a few contributors don't have their money?" What excuse could there possibly be for not making that right in four and a half months? None.

Lobo acknowledged that the my_uploads page wasn't updated with the amount paid. For some of these "fix" payments they update the csv (I think only in the monthly version) with a column that says "Admin adjustments" or something like that. Nothing itemized, just a lump sum for the month.

Someone else in that thread referenced my long ignored suggestion about detailed, downloadable sales (& refund) data. It's really important for contributors to have detailed records of money going in and out of our accounts.

Detailed records wouldn't stop outright fraud, but it does make mistakes easier to catch (in addition to giving us information with which to build a spreadsheet to track things).

Given that we can't get even one agency to do this, it's probably complete pie in the sky to think about an agency-wide CSV format in which they'd agree to report our data - common codes for sales, licenses, etc. so we could track all agencies without doing something specific for each one.

I'm hoping at some point some banking regulator gets hold of this mess and makes the agencies act like our money matters.