Author Topic: Istock F5 epic fail (Read 268244 times)

Artemis · « **Reply #850 on:** March 13, 2011, 18:04 »

Yeah, it's acting very, very strange; i still thought we were talking about the issues like horse + leg giving strange results but this is way waaay more serious

I'm with you in having the worst week(s) since a long time...luckily Shutterstock and Dreamstime are doing better than ever here covering up for the damage. but i sincerely feel for the exclusives right now...
I may hope their programming/IT/whatever team is working 24/7 to get this fixed, istock is broken up to it's core right now. (but most likely they have the weekend off, right?)

lisafx · « **Reply #851 on:** March 13, 2011, 18:22 »

Quote from: Rob Sylvan on March 13, 2011, 17:20

Quote from: lisafx on March 11, 2011, 16:50

And best of all, apparently the blogs are still being run buy Sylvanworks, who in this alternate universe is still an Istock administrator:

It took them about 2 years to remove Peebert after he left, so I figure I'll be there until at least 2012. Yes, I have told them about it.

To be honest, Rob, there's something oddly comforting about that throwback to happier times. Kind of nice to imagine for a moment that the old gang is still running things...

Sylvie · « **Reply #852 on:** March 14, 2011, 16:26 »

I noticed a worrying glitch,a sale of $7.80 not added up to the total amount,that happened 4 hours ago still not added,but the next 3 sales of $1 from 3 differents files were added.So if you do not follow every sale wich is almost impossible to follow,hard to known this is happening.Glich or something else...

Jo Ann Snover · « **Reply #853 on:** March 14, 2011, 16:56 »

There are others posting in the help forum about what appears to be some sort of server inconsistency problem - happened last week too. Keep an eye on it, but it should eventually settle and show the right amount consistently.

gostwyck · « **Reply #854 on:** March 15, 2011, 16:09 »

Apparently Istock is planning to be "... doing a push that includes optimisation for the search engine ..." either today or tomorrow.

http://www.istockphoto.com/forum_messages.php?threadid=314342&page=1

Although it hasn't happened yet I thought this belongs in the 'Epic Fail' thread based on past performance. The only real unknown is just how bad the outcome is likely to be.

ShadySue · « **Reply #855 on:** March 15, 2011, 16:13 »

Quote from: gostwyck on March 15, 2011, 16:09

Apparently Istock is planning to be "... doing a push that includes optimisation for the search engine ..." either today or tomorrow.

http://www.istockphoto.com/forum_messages.php?threadid=314342&page=1

Although it hasn't happened yet I thought this belongs in the 'Epic Fail' thread based on past performance. The only real unknown is just how bad the outcome is likely to be.

Site seems to be down as of this moment.
Hmmmm, strange, it's my connection. I can get on here, but not to iStock or Wikipedia ...

jamirae · « **Reply #856 on:** March 15, 2011, 16:30 »

Not holding my breath.

Sadstock · « **Reply #857 on:** March 15, 2011, 19:29 »

Quote from: jamirae on March 15, 2011, 16:30

Not holding my breath.

I am, over the possibility that they could break the search even further. $:-\$

PaulieWalnuts · « **Reply #858 on:** March 16, 2011, 15:34 »

They fixed the search... but shuffled the Best Match. I had some long time page-1 sellers that are now off in la-la land.

lisafx · « **Reply #859 on:** March 16, 2011, 16:14 »

Quote from: PaulieWalnuts on March 16, 2011, 15:34

They fixed the search... but shuffled the Best Match. I had some long time page-1 sellers that are now off in la-la land.

Is this what happened to my sales? Today looks more like a weekend.

Artemis · « **Reply #860 on:** March 16, 2011, 16:14 »

Quote from: PaulieWalnuts on March 16, 2011, 15:34

They fixed the search... but shuffled the Best Match. I had some long time page-1 sellers that are now off in la-la land.

Ditto, what a nightmare...
I heard new files get punished severely too compared to before.
O..o..o istock istock istock *shakes head*

Jo Ann Snover · « **Reply #861 on:** March 16, 2011, 16:20 »

new files are buried - best match sort is more like by downlaods.

My port is 13 pages @ 200 per page and my new files from the last ten days show up half way through page 11

lisafx · « **Reply #862 on:** March 16, 2011, 16:33 »

Quote from: jsnover on March 16, 2011, 16:20

new files are buried - best match sort is more like by downlaods.

My port is 13 pages @ 200 per page and my new files from the last ten days show up half way through page 11

Wow. Sorting my port by best match looks like I have time traveled back to 2006-07 or so.

OTOH, those were pretty good years. Maybe this won't be all bad...

gbrundin · « **Reply #863 on:** March 16, 2011, 17:21 »

Quote from: lisafx on March 16, 2011, 16:33

Wow. Sorting my port by best match looks like I have time traveled back to 2006-07 or so.
OTOH, those were pretty good years. Maybe this won't be all bad...

Good years... Good memories. Now... Not so much.

ShadySue · « **Reply #864 on:** March 16, 2011, 17:38 »

Quote from: jsnover on March 16, 2011, 16:20

new files are buried - best match sort is more like by downlaods.

It seems weird. One of my 'test files' has moved up to position 1 for a particular keyword combo (it was 6th at the weekend).
However, my second best seller overall has moved below another 10 I have with similar keywords (in fact, to 887 out of 918 for the main keyword), even the one with no sales, and below some badly DAd images which don't even show the main keyword - and many by non-exclusives, even older and with 0 sales.. Hey, wooooo, that's been a big-seller, iStock - benefitting you more than me. And oddly it's way higher in my own port's best match than it was this morning. i even checked in case the EL option had become unchecked, as it's not an editorial, but it was still opted in.

ShadySue · « **Reply #865 on:** March 16, 2011, 17:50 »

I see you still can't filter on editorial alone, which seems bizarre. If you're insisting on strict editorial standards, why not allow those who need that degree of strictness to filter out the rest? (Yes, I know other images can be used in a light-editorial fashion).

ShadySue · « **Reply #866 on:** March 16, 2011, 17:52 »

Seems to be a huge bias against exclusive files.
Is that a heavy hint?
Update: not on all searches.
Seems to be very random overall according to the search term/s used. I've just tried a different search and most of the top were Exclusive.
Seem to have listened to the buyers re Vetta. I have a Vetta with 19 dls several lines below my similar non-Vetta with 2 dls.

caspixel · « **Reply #867 on:** March 16, 2011, 17:57 »

And a bias *against* Agency/Vetta. Boy they really f*cked up this time.

lisafx · « **Reply #868 on:** March 16, 2011, 17:58 »

Quote from: ShadySue on March 16, 2011, 17:52

Seems to be a huge bias against exclusive files.
Is that a heavy hint?
Update: not on all searches.
Seems to be very random overall according to the search term/s used. I've just tried a different search and most of the top were Exclusive.
Seem to have listened to the buyers re Vetta. I have a Vetta with 19 dls several lines below my similar non-Vetta with 2 dls.

FWIW, my sales today are in the toilet. If the bias was really heavily against exclusives I would have expected to see some benefit.

caspixel · « **Reply #869 on:** March 16, 2011, 18:07 »

Where is this keyword slider people are talking about? I don't see it.

ShadySue · « **Reply #870 on:** March 16, 2011, 18:11 »

Quote from: lisafx on March 16, 2011, 17:58

Quote from: ShadySue on March 16, 2011, 17:52
Seems to be a huge bias against exclusive files.
Is that a heavy hint?
Update: not on all searches.
Seems to be very random overall according to the search term/s used. I've just tried a different search and most of the top were Exclusive.
Seem to have listened to the buyers re Vetta. I have a Vetta with 19 dls several lines below my similar non-Vetta with 2 dls.

FWIW, my sales today are in the toilet. If the bias was really heavily against exclusives I would have expected to see some benefit.

I tried several searches where I would expect to feature reasonably higher, all of which pushed exclusive files right down.
I then tried 'young woman' and that was heavily weighted towards exclusives.
Didn't the change just happen within the past couple of hours?

Jo Ann Snover · « **Reply #871 on:** March 16, 2011, 18:12 »

Quote

Where is this keyword slider people are talking about? I don't see it.

Display settings, bottom left on any search results page. Click on the triangle to open up a panel.

ShadySue · « **Reply #872 on:** March 16, 2011, 18:12 »

Quote from: ShadySue on March 16, 2011, 18:11

Quote from: lisafx on March 16, 2011, 17:58
Quote from: ShadySue on March 16, 2011, 17:52
Seems to be a huge bias against exclusive files.
Is that a heavy hint?
Update: not on all searches.
Seems to be very random overall according to the search term/s used. I've just tried a different search and most of the top were Exclusive.
Seem to have listened to the buyers re Vetta. I have a Vetta with 19 dls several lines below my similar non-Vetta with 2 dls.

FWIW, my sales today are in the toilet. If the bias was really heavily against exclusives I would have expected to see some benefit.
I tried several searches (e.g. Glasgow) where I have files, all of which pushed exclusive files right down.
I then tried 'young woman' and that was heavily weighted towards exclusives.
Didn't the change just happen within the past couple of hours?

caspixel · « **Reply #873 on:** March 16, 2011, 18:16 »

Quote from: jsnover on March 16, 2011, 18:12

Quote
Where is this keyword slider people are talking about? I don't see it.

Display settings, bottom left on any search results page. Click on the triangle to open up a panel.

Oh, right, how obvious.

Why didn't they put it in with all the other filters on the left hand side? That's where I was looking.

ShadySue · « **Reply #874 on:** March 16, 2011, 20:13 »

Oh, and because for some reason, as RM explained, they've biassed the best match towards 'median kerword relevancy' rather than 'high keyword relevancy' (the reason for that decision would be ... ?) there are some really bad results, with spammed or irrelvant images coming before relevant images, sometimes even in the first position.
Is there really any point in anything at iStock any more?

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Author Topic: Istock F5 epic fail (Read 268244 times)

Artemis

lisafx

Sylvie

Jo Ann Snover

gostwyck

ShadySue

jamirae

Sadstock

PaulieWalnuts

lisafx

Artemis

Jo Ann Snover

lisafx

gbrundin

ShadySue

ShadySue

ShadySue

caspixel

lisafx

caspixel

ShadySue

Jo Ann Snover

ShadySue

caspixel

ShadySue

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