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Author Topic: iStock will remove sales stats per FEB 2017  (Read 4922 times)

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« on: December 14, 2016, 18:01 »
+6
Got an email from them today stating:

'Your download stats will no longer be available on iStock.com come the February 1 cutover. We will not be porting previous years stats over to the new system so we strongly advise you to download your CSV prior to the cutover on February 1, 2017. '

Why would they do that? Anyway just wanted to share this so people will not loose their sales history.




« Reply #1 on: December 14, 2016, 18:04 »
+6
This could be it for me finally.. I want transparency! I demand it. I hope this is not so at least current stats should be available, not into sneaky tactics


Sent from my iPhone using Tapatalk

« Reply #2 on: December 14, 2016, 18:31 »
+2
    Your download stats will no longer be available on iStock.com come the February 1 cutover. We will not be porting previous years stats over to the new system so we strongly advise you to download your CSV prior to the cutover on February 1, 2017.

Our new stats will be available on ESP, whatever that is. We'll need ESP to figure out the ways IS is twisting and turning. Cutover?

Everybody download your CSV for previous years now, before they vanish. There's no reason why they can't just leave them up for us, this is just more of how little IS and Getty think of our needs and wishes.

ShadySue

  • There is a crack in everything
« Reply #3 on: December 14, 2016, 19:09 »
0
.

« Reply #4 on: December 14, 2016, 20:28 »
+16
. . . and come January they will be anouncing: "We will be paying suppliers when we feel like it"

Happy Holidays!

« Reply #5 on: December 14, 2016, 22:35 »
+6
They are changing the term "Copyright " to "Credit Line" on asset details pages?!  Do they think they are going to be able to claim copyright to our work?   

Even if they are only implying they control the copyrights to contributors property they are being very deceptive.

  >:(

« Reply #6 on: December 14, 2016, 23:58 »
+1
There's not much left of my portfolio but I guess I might as well archive what information is there. The thing is, I can't figure out how to download a CSV file of my stats. I couldn't find anything that would allow me to do this on my stats page, nor anywhere else I looked. The FAQ was useless.

Could someone here point me in the right direction?

« Reply #7 on: December 15, 2016, 02:44 »
+14
I usually can understand more than 90% of text on this forum since I'm not a native speaker. But when it comes to exciting letters from Getty/Istock I feel like I'm buying a used car and the sales assistant is using too many complicated words to confuse me intentionally. I guess the question Why all is so complicated on Istock has one simple answer...

« Reply #8 on: December 15, 2016, 03:06 »
+6
I usually can understand more than 90% of text on this forum since I'm not a native speaker. But when it comes to exciting letters from Getty/Istock I feel like I'm buying a used car and the sales assistant is using too many complicated words to confuse me intentionally. I guess the question Why all is so complicated on Istock has one simple answer...
Exactly as you say deliberately confusing and only partial information.

« Reply #9 on: December 15, 2016, 03:42 »
+11
Sooner or later all agencies like istock will be history. 

« Reply #10 on: December 15, 2016, 03:50 »
+14
Sooner or later all agencies like istock will be history.
Sooner is better !

JaenStock

  • Bad images can sell.
« Reply #11 on: December 15, 2016, 04:14 »
+3
189892 millons of Istock unification mails but exclusives dont now yet what new RC system and sales targets will be apply in 2017... darkness...

« Reply #12 on: December 15, 2016, 04:20 »
+10
I gave them notice to close my account on 23rd November.  Will be great not to have to read their emails.  If we all leave, they will be history but unfortunately it appears that some people have an extremely high pain threshold.

« Reply #13 on: December 15, 2016, 05:13 »
+4
There's not much left of my portfolio but I guess I might as well archive what information is there. The thing is, I can't figure out how to download a CSV file of my stats. I couldn't find anything that would allow me to do this on my stats page, nor anywhere else I looked. The FAQ was useless.

Could someone here point me in the right direction?

Go to your STATS page and wait patiently till your bar charts appear.  You'll see "DAILY" :  click on it and choose "MONTHLY".
Right above "monthly" you'll see the word GROSS ROYALTIES and (in my case) a box with "X" (like an image that cannot be displayed).
If you hover over that X, you'll see "GET YOUR DAILY STATISTICS IN CSV" :  click on it and wait.  (I know, it says DAILY, but you get Monthly).
You can save each year, divided per month, in an Excel spreadsheet.
(but wait with 2016 until a few days after year end).
If you get an ERROR page, start all over again, as the BACK button doesn't work.

« Reply #14 on: December 15, 2016, 05:17 »
+5
If they gave a f*** they would provide an easy to download csv of sales stats history for each contributor well in advance of the switch over. Doing it manually is a nightmare.

ShadySue

  • There is a crack in everything
« Reply #15 on: December 15, 2016, 06:18 »
0
If they gave a f*** they would provide an easy to download csv of sales stats history for each contributor well in advance of the switch over. Doing it manually is a nightmare.

Yes, they should (but they don't, so won't); but even for me (an extremely irregular Excel/spreadsheet user), downloading the csv is extremely easy.

« Reply #16 on: December 15, 2016, 06:56 »
0
If they gave a f*** they would provide an easy to download csv of sales stats history for each contributor well in advance of the switch over. Doing it manually is a nightmare.

Yes, they should (but they don't, so won't); but even for me (an extremely irregular Excel/spreadsheet user), downloading the csv is extremely easy.
When you know how its straightforward.....if they cared they would retain the data for users. Its not exactly a huge storage issue to keep CSV files.

« Reply #17 on: December 15, 2016, 06:58 »
+3
how will that work since they seem to go back and change the sales totals up to a few months in the past (or maybe a lot more, I haven't bothered really looking at them all that hard since they are so miniscule). More mystery smoke and mirrors to hide the fact that they already took the pea out from under the shell.

« Reply #18 on: December 15, 2016, 12:13 »
+2
There's not much left of my portfolio but I guess I might as well archive what information is there. The thing is, I can't figure out how to download a CSV file of my stats. I couldn't find anything that would allow me to do this on my stats page, nor anywhere else I looked. The FAQ was useless.

Could someone here point me in the right direction?

Go to your STATS page and wait patiently till your bar charts appear.  You'll see "DAILY" :  click on it and choose "MONTHLY".
Right above "monthly" you'll see the word GROSS ROYALTIES and (in my case) a box with "X" (like an image that cannot be displayed).
If you hover over that X, you'll see "GET YOUR DAILY STATISTICS IN CSV" :  click on it and wait.  (I know, it says DAILY, but you get Monthly).
You can save each year, divided per month, in an Excel spreadsheet.
(but wait with 2016 until a few days after year end).
If you get an ERROR page, start all over again, as the BACK button doesn't work.

Thanks for this information. I tried what you suggested and didn't see the X next to Gross Royalties. It dawned on me that this could be related to my ad blocker on Firefox, so I disabled the ad blocker but that didn't work either. Finally, I tried using Safari and there, at least, I got a question mark, not an X -- but it did allow me to download the file.

I've been having a lot of problems lately with Firefox not showing some elements on web sites. Some of it is related to the ad blocker but in other cases, it seems as though FF simply can't display these items. It's annoying.

As a side note, seeing all the annual royalties at once like this really highlighted the precipitous drop in earnings since the peak in 2010. I knew they were in free-fall but I'd never looked at the yearly stats like this before.

« Reply #19 on: December 15, 2016, 12:23 »
+6
It's time for departure...

« Reply #20 on: December 15, 2016, 13:51 »
+1
There's not much left of my portfolio but I guess I might as well archive what information is there. The thing is, I can't figure out how to download a CSV file of my stats. I couldn't find anything that would allow me to do this on my stats page, nor anywhere else I looked. The FAQ was useless.

Could someone here point me in the right direction?

Go to your STATS page and wait patiently till your bar charts appear.  You'll see "DAILY" :  click on it and choose "MONTHLY".
Right above "monthly" you'll see the word GROSS ROYALTIES and (in my case) a box with "X" (like an image that cannot be displayed).
If you hover over that X, you'll see "GET YOUR DAILY STATISTICS IN CSV" :  click on it and wait.  (I know, it says DAILY, but you get Monthly).
You can save each year, divided per month, in an Excel spreadsheet.
(but wait with 2016 until a few days after year end).
If you get an ERROR page, start all over again, as the BACK button doesn't work.

Thanks for this information. I tried what you suggested and didn't see the X next to Gross Royalties. It dawned on me that this could be related to my ad blocker on Firefox, so I disabled the ad blocker but that didn't work either. Finally, I tried using Safari and there, at least, I got a question mark, not an X -- but it did allow me to download the file.

I've been having a lot of problems lately with Firefox not showing some elements on web sites. Some of it is related to the ad blocker but in other cases, it seems as though FF simply can't display these items. It's annoying.

As a side note, seeing all the annual royalties at once like this really highlighted the precipitous drop in earnings since the peak in 2010. I knew they were in free-fall but I'd never looked at the yearly stats like this before.

Same here, no X no broken icon in firefox, but works with chrome. I'm collecting my csv for all years, but I'm not sure why?

« Reply #21 on: December 15, 2016, 14:51 »
0
can I save stats for all years in one go?
I have ten years to save....

« Reply #22 on: December 15, 2016, 15:25 »
+3
can I save stats for all years in one go?
I have ten years to save....

I have twelve :)

After doing 2015 via the UI, I just edited the URL to change the offset (it's in months, so you add 12 each time) as it was quicker than waiting for the UI to load.

So &Offset=11&royaltyDisplay=monthly becomes &Offset=23, then &Offset=35, &Offset=47 and so on. Edit and press return and the dialog will come up with the new CSV to save

« Reply #23 on: December 15, 2016, 16:01 »
+14
they are really pushing it, how far can they go before photographers have enough?


« Reply #24 on: December 16, 2016, 09:46 »
+1
can I save stats for all years in one go?
I have ten years to save....


Use this link  http://www.istockphoto.com/user_stats.php?id=1234567&Offset=0&DownloadsGraphFileType= 

It will default to 2016, and your user ID, if you are logged in. You can click and save each year, monthly stats back to the first year IS was running. This only works if you have the stats page set to monthly.

With some work you could combine all into one file, but the way it works right now is you get each year, by the month.


 

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