Author Topic: iStock will remove sales stats per FEB 2017 (Read 24158 times)

ShadySue · « **Reply #25 on:** December 21, 2016, 17:26 »

Quote from: ShadySue on December 15, 2016, 06:18

Quote from: Justanotherphotographer on December 15, 2016, 05:17
If they gave a f*** they would provide an easy to download csv of sales stats history for each contributor well in advance of the switch over. Doing it manually is a nightmare.

Yes, they should (but they don't, so won't); but even for me (an extremely irregular Excel/spreadsheet user), downloading the csv is extremely easy.

But I didn't do it, as I thought I'd wait until the end of Jan. However, I can't actually see the tiny button for the CSV now. Ho-hum.

Still, until they introduced subs, I used to keep weekly stats of my own. Not long after subs started, I went onto monthly subs, so I have rough stats from right since I started. I don't really see that it's really important to have them. For several years I was charting a steady increase, now I'm charting a rapid decrease.
So what? It is what it is.

Recards · « **Reply #26 on:** December 22, 2016, 02:14 »

All my cvs files are incorrectly reflect data because numbers are shown as dates.
Or in wrong positions(moved) in cells.

ShadySue · « **Reply #27 on:** December 22, 2016, 04:08 »

Whoops, I see that the csv button is visible on my phone, but still not in FF.
The other day, I saw the most ridiculous search results on FF, but that particular search was very 'clean' on IE and Chrome.

mr_coffee · « **Reply #28 on:** January 02, 2017, 20:58 »

Why would they do that? I had stopped uploading images in summer. That was (is) the right decision because they do not value their contributors anymore!

PigsInSpace · « **Reply #29 on:** January 02, 2017, 22:12 »

Deleted

gyllens · « **Reply #30 on:** January 03, 2017, 03:44 »

Quote from: Stockmaan on December 15, 2016, 03:42

Sooner or later all agencies like istock will be history.

This is so TRUE its scary!! and its already started. Possibly it will also be the biggest favour to photography ever done.

click_click · « **Reply #31 on:** January 03, 2017, 05:43 »

Quote from: Anyka on December 15, 2016, 05:13

Go to your STATS page and wait patiently till your bar charts appear. You'll see "DAILY" : click on it and choose "MONTHLY".
Right above "monthly" you'll see the word GROSS ROYALTIES and (in my case) a box with "X" (like an image that cannot be displayed).
If you hover over that X, you'll see "GET YOUR DAILY STATISTICS IN CSV" : click on it and wait. (I know, it says DAILY, but you get Monthly).
You can save each year, divided per month, in an Excel spreadsheet.
(but wait with 2016 until a few days after year end).
If you get an ERROR page, start all over again, as the BACK button doesn't work.

Thanks for that. Another question: When I try to open the CSV in Excel 2010 I get a real mess. I cannot seem to adjust the rows and lines to actually interpret the sales information. It's just one big pile of numbers

hofhoek · « **Reply #32 on:** January 03, 2017, 06:32 »

I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..

cathyslife · « **Reply #33 on:** January 03, 2017, 07:58 »

Quote from: hofhoek on January 03, 2017, 06:32

I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..

Email support and ask them to delete and close your whole account. It might take them awhile, but just keep bugging them.

hofhoek · « **Reply #34 on:** January 03, 2017, 09:27 »

Quote from: cathyslife on January 03, 2017, 07:58

Quote from: hofhoek on January 03, 2017, 06:32
I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..

Email support and ask them to delete and close your whole account. It might take them awhile, but just keep bugging them.

Thanks! I did this a few hours ago and am ready for bugging. I don't expect this is high on their agenda..

cathyslife · « **Reply #35 on:** January 03, 2017, 10:19 »

Quote from: hofhoek on January 03, 2017, 09:27

Quote from: cathyslife on January 03, 2017, 07:58
Quote from: hofhoek on January 03, 2017, 06:32
I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..

Email support and ask them to delete and close your whole account. It might take them awhile, but just keep bugging them. It took them 45 days, after a few back and forths, to get them to delete mine.

Thanks! I did this a few hours ago and am ready for bugging. I don't expect this is high on their agenda..

No probably not, especially since I gotta believe there are a bunch of people leaving.

sharpshot · « **Reply #36 on:** January 03, 2017, 10:47 »

Quote from: hofhoek on January 03, 2017, 06:32

I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..

I sent a support ticket asking for my account to be deleted over 5 weeks ago but they deleted that without doing it. I sent an email a few days ago but only got an automated response. Hope they do it soon, I really wanted to have nothing to do with them in 2017.

Julied83 · « **Reply #37 on:** January 03, 2017, 13:32 »

I can't acess my CSV, can't view my account balance, well .... it's time to delete my whole account as soon as possible.

ShadySue · « **Reply #38 on:** January 03, 2017, 13:53 »

Quote from: sharpshot on January 03, 2017, 10:47

Quote from: hofhoek on January 03, 2017, 06:32
I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..
I sent a support ticket asking for my account to be deleted over 5 weeks ago but they deleted that without doing it. I sent an email a few days ago but only got an automated response. Hope they do it soon, I really wanted to have nothing to do with them in 2017.

Remember to post this on their forum quoting their ASA 11.a and pointing out they are acting contrary to your agreement with them.

borg · « **Reply #39 on:** January 03, 2017, 14:50 »

Hey!

Ok no stats, but where is current balance?

Pixart · « **Reply #40 on:** January 03, 2017, 14:58 »

Hohum. I think it's time to remove my one photo from Istock. So now they just keep the $19 it earned last year?

ShadySue · « **Reply #41 on:** January 03, 2017, 15:01 »

Quote from: borg on January 03, 2017, 14:50

Hey!

Ok no stats, but where is current balance?

iLucidata (iOS only, I know nothing about it) or Deep Meta (statistics tab).

borg · « **Reply #42 on:** January 03, 2017, 15:06 »

Does it mean we won't know how much we earned in summary (balance) via Istock site?

I thought only stats will be switched off, not balance...

cathyslife · « **Reply #43 on:** January 03, 2017, 15:43 »

Quote from: Pixart on January 03, 2017, 14:58

Hohum. I think it's time to remove my one photo from Istock. So now they just keep the $19 it earned last year?

No, if you close your account, they will supposedly pay you. I only had $4 and something in my account and they said payment would be made. Here's what they said about my account on Dec. 23:

"Your account has now been closed as requested and final payment details have been sent to accounting to payout.

Note that, as per the Artist Supply Agreement, it can take up to 90 days for assets to be removed from Partner sites and that partner royalties are reported at the end of the following month. For this reason you may receive payments up to 3 months after account closure. These payments will be made to the payment method you have entered into your iStock account. If you continue to receive payments after this time, please do contact us."

Freedom · « **Reply #44 on:** January 03, 2017, 15:46 »

Quote from: borg on January 03, 2017, 15:06

Does it mean we won't know how much we earned in summary (balance) via Istock site?

I thought only stats will be switched off, not balance...

The balance can still be seen from Daily statistics, as well as the lattest downloads, I assume.

ShadySue · « **Reply #45 on:** January 03, 2017, 16:06 »

Quote from: Freedom on January 03, 2017, 15:46

Quote from: borg on January 03, 2017, 15:06
Does it mean we won't know how much we earned in summary (balance) via Istock site?

I thought only stats will be switched off, not balance...

The balance can still be seen from Daily statistics, as well as the lattest downloads, I assume.

Nope, and nope.

Freedom · « **Reply #46 on:** January 03, 2017, 16:13 »

Quote from: ShadySue on January 03, 2017, 16:06

Quote from: Freedom on January 03, 2017, 15:46
Quote from: borg on January 03, 2017, 15:06
Does it mean we won't know how much we earned in summary (balance) via Istock site?

I thought only stats will be switched off, not balance...

The balance can still be seen from Daily statistics, as well as the lattest downloads, I assume.

Nope, and nope.

Sue, I just saw my stats from Daily Statistic Page.

See them here: http://www.istockphoto.com/user_stats.php?id

ShadySue · « **Reply #47 on:** January 03, 2017, 16:43 »

Quote from: Freedom on January 03, 2017, 16:13

Quote from: ShadySue on January 03, 2017, 16:06
Quote from: Freedom on January 03, 2017, 15:46
Quote from: borg on January 03, 2017, 15:06
Does it mean we won't know how much we earned in summary (balance) via Istock site?

I thought only stats will be switched off, not balance...

The balance can still be seen from Daily statistics, as well as the lattest downloads, I assume.

Nope, and nope.

Sue, I just saw my stats from Daily Statistic Page.

See them here: http://www.istockphoto.com/user_stats.php?id

We were talking about the balance.
I can see from your link what I earned in December, and if I'd had any credit sales already in January, they would be there, but I don't see my actual "Account Balance" there.
I do see it in DM, though.

sharpshot · « **Reply #48 on:** January 03, 2017, 17:22 »

Quote from: ShadySue on January 03, 2017, 13:53

Quote from: sharpshot on January 03, 2017, 10:47
Quote from: hofhoek on January 03, 2017, 06:32
I left Istock years ago when they got to be very unreliable but kept a few images so I could see where they were going. It looks like that is nowhere. I now want to delete the rest I have. But I don't see how to do this anymore. Anyone can help?
I made a few dollars a month (apposed to the hundreds I did in the golden years) It seems they now even took the few dollars I had. I hope they really let you delete them instead of just deactivate them so they can still do what they want with them..
I sent a support ticket asking for my account to be deleted over 5 weeks ago but they deleted that without doing it. I sent an email a few days ago but only got an automated response. Hope they do it soon, I really wanted to have nothing to do with them in 2017.
Remember to post this on their forum quoting their ASA 11.a and pointing out they are acting contrary to your agreement with them.

I just got an email asking if my payment details were correct before closing my account, so hopefully it wont be much longer now.

Noedelhap · « **Reply #49 on:** January 03, 2017, 18:10 »

How do I download my CSV's of previous years? The whole financials page is messed up. No visible balance, no CSV download link, nothing.

Edit: Got 'em. Could they have made it more cumbersome? use an old link, then add 12 to the offset value for each year? Why do old pages have to stop working before the new system is in place?

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Author Topic: iStock will remove sales stats per FEB 2017 (Read 24158 times)

ShadySue

Recards

ShadySue

mr_coffee

PigsInSpace

gyllens

click_click

hofhoek

cathyslife

hofhoek

cathyslife

sharpshot

Julied83

ShadySue

borg

Pixart

ShadySue

borg

cathyslife

Freedom

ShadySue

Freedom

ShadySue

sharpshot

Noedelhap

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