MicrostockGroup Sponsors


Author Topic: istockPhoto and Getty Images stealing money silently  (Read 1294 times)

0 Members and 1 Guest are viewing this topic.

« on: August 31, 2017, 21:23 »
+6
Don't trust  gettyimages . com  istockPhoto . com
(#1) Very very poor customer support. They never reply to contact form messages.
(#2) They are actually based in India. Although they using a mailing address of Canada on their website.
(#3) They stealing my money silently.
I didn't purchase anything from their site after 2015, but recently they started charging my card $40 USD every month, silently, without any invoice or any email.
I contacted them through: contact form, phone, email.
I talked with a person named Deepak, who told me (2017 Aug 20) that, the money will be refunded to my card within 2 business days. But no action taken. no reply email reply. moreover they charged my card 3rd time (at 23 Aug 2017).
« Last Edit: August 31, 2017, 21:28 by bossbaby »


« Reply #1 on: August 31, 2017, 22:21 »
+9
Why dont you just conract your credit card company and let them know these are unauthorized charges.

« Reply #2 on: September 02, 2017, 19:08 »
+4
Thanks @Mantis
I already contacted with my card company.

I am sharing my review and my experience with Getty Images and iStock Photo
to aware other users.
« Last Edit: September 02, 2017, 19:18 by bossbaby »

« Reply #3 on: September 04, 2017, 06:29 »
+1

I am sharing my review and my experience with Getty Images and iStock Photo
to aware other users.

Thanks for doing this. This site is for photographers who supply pictures to Getty, iStock and other agencies.

It's interesting and helpful to know how the other side -- people who buy pictures from Istock -- are treated.

« Reply #4 on: September 06, 2017, 16:19 »
0
Sad to hear that!  :-\
What than contributor can expect?


 

Related Topics

  Subject / Started by Replies Last post
3 Replies
2422 Views
Last post December 04, 2006, 14:47
by fintastique
19 Replies
8545 Views
Last post July 24, 2017, 11:26
by Sean Locke Photography
25 Replies
10837 Views
Last post May 18, 2012, 00:30
by Fran
17 Replies
6081 Views
Last post May 10, 2011, 12:17
by cathyslife
3 Replies
1040 Views
Last post August 06, 2016, 03:54
by Tror

Sponsors

Microstock Poll Results

Sponsors