MicrostockGroup Sponsors


Author Topic: March STATEMENT  (Read 3559 times)

0 Members and 1 Guest are viewing this topic.

« Reply #25 on: April 21, 2017, 11:05 »
0
My statement shows a negative amount for "Royalty Free still". How can I have negative number, does anyone else have this???


« Reply #26 on: April 21, 2017, 11:48 »
0
Customers can give files back. Sometimes years later...this is deducted from your income. And if you have a negative balance you have to wait until they cover the refund.

Other macrostock agencies do this too.

But I have never seen this anywhere else on the micros. Maybe some do, I dont know.

« Reply #27 on: April 21, 2017, 12:33 »
0
The amount is $60+ dollars, seems like a lot for returns. I only make a few hundred a month from iStock

Customers can give files back. Sometimes years later...this is deducted from your income. And if you have a negative balance you have to wait until they cover the refund.

Other macrostock agencies do this too.

But I have never seen this anywhere else on the micros. Maybe some do, I dont know.

ShadySue

  • There is a crack in everything
« Reply #28 on: April 21, 2017, 12:48 »
+2
The amount is $60+ dollars, seems like a lot for returns. I only make a few hundred a month from iStock
Maybe you got lucky and had a big sale a while back which has been returned?

Why not take out a support ticket and ask them for their explanation?
You might have to wait a while (several weeks), or you might get lucky and get a reasonably quick answer.
You might even get an answer which makes sense or even which resembles the truth.



« Reply #29 on: April 21, 2017, 14:28 »
+1
Thanks, I will open a ticket and see what they say.

The amount is $60+ dollars, seems like a lot for returns. I only make a few hundred a month from iStock
Maybe you got lucky and had a big sale a while back which has been returned?

Why not take out a support ticket and ask them for their explanation?
You might have to wait a while (several weeks), or you might get lucky and get a reasonably quick answer.
You might even get an answer which makes sense or even which resembles the truth.

« Reply #30 on: April 23, 2017, 03:29 »
0
So can you only download a txt file with your royalties now or am I missing something?

« Reply #31 on: April 28, 2017, 03:53 »
0
my royalty free stills are near ZERO this month  :-\ pretty weird

wds

« Reply #32 on: April 28, 2017, 08:09 »
0
The amount is $60+ dollars, seems like a lot for returns. I only make a few hundred a month from iStock

Customers can give files back. Sometimes years later...this is deducted from your income. And if you have a negative balance you have to wait until they cover the refund.

Other macrostock agencies do this too.

But I have never seen this anywhere else on the micros. Maybe some do, I dont know.

If you make a few hundred $$$ a month, then the $60 returns should clear out pretty quickly.

ShadySue

  • There is a crack in everything
« Reply #33 on: April 28, 2017, 08:24 »
0
So can you only download a txt file with your royalties now or am I missing something?
Or a pdf, which is slightly easier to work out.
Then you can choose to load your text file into TodayIs20, which is better still; though still nowhere near the info I'd like.
« Last Edit: April 28, 2017, 08:34 by ShadySue »


 

Related Topics

  Subject / Started by Replies Last post
3 Replies
2076 Views
Last post May 27, 2009, 04:29
by Milinz
2 Replies
407 Views
Last post February 24, 2017, 10:05
by chrisdorney
30 Replies
2673 Views
Last post February 26, 2017, 03:46
by Pauws99
0 Replies
412 Views
Last post March 04, 2017, 07:30
by BigLeague
6 Replies
1091 Views
Last post May 22, 2017, 14:12
by jonbull

Sponsors

Microstock Poll Results

Sponsors