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Author Topic: Need Help Finding Image Pulled from iStock  (Read 4144 times)

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« Reply #1 on: October 05, 2010, 11:17 »
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Tineye says it isn't available anywhere else.

kat

« Reply #2 on: October 05, 2010, 11:25 »
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I saw that. If someone knows the photographer, maybe we can purchase it directly from them. It says it was shot in Alberta Canada if that gives any clues.

Also, just found another image we wanted to purchase was missing from iStock but available on Shutterstock. Thanks Goodness. It's scary that this is happening. It makes my job as a designer more difficult that it should be. Bummer.

kat

« Reply #3 on: October 05, 2010, 11:30 »
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Oh wait, I found similar images from the same shoot on ThinkStock, downloaded them and found the photographer's name in the metadata. Hurray! Sorry to bother you, but I may be asking for similar help in the next six months or so. Is this the correct place in the forum to post such things? Thanks again.

bittersweet

« Reply #4 on: October 05, 2010, 11:35 »
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I had sort of the opposite problem this morning. One of the last istock exclusive images I had out on proof was finally given the go-ahead. When I went to purchase it, I found it had been moved to exclusive plus, so had to pay a chunk more than expected.

Will be glad when I'm rid of the rest of these pending images since things seems kinda unstable at the moment.

lisafx

« Reply #5 on: October 05, 2010, 12:19 »
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Wow.  Kind of scary to see how all this upheaval at IS is affecting buyers.  Seems like this is as good a place as any to ask for help in locating images.

Although it's unfortunate you had to jump through such hoops, I'm glad you were able to identify the contributor, Kat :)

traveler1116

« Reply #6 on: October 05, 2010, 12:23 »
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Not sure this is a case of people pulling their port from IS, why would their images still be on Thinkstock?

« Reply #7 on: October 05, 2010, 12:32 »
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^  Because their link with ThinkStock doesn't work, and hasn't for months.

BTW, to the OP - if this happens again, you could always check with iStock support;  I expect they'd be willing to contact the contributor for you and put you in touch.

« Reply #8 on: October 05, 2010, 13:24 »
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It may be on thinkstock via StockXpert.  Now the artist got 25 cents instead of a few bucks.  Bummer.

« Reply #9 on: October 05, 2010, 14:33 »
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It may be on thinkstock via StockXpert.  Now the artist got 25 cents instead of a few bucks.  Bummer.
It's labeled as iStockphoto on Thinkstock, not Hemera.

Without knowing why the photographer closed their iStock a/c, if they've terminated the agreement, iStock/Getty shouldn't be selling the images anywhere at this point. I understand their intra-site interfaces are broken, but that doesn't alter their legal obligations.

My guess is there are some weasel words in the agreement that says they have some "reasonable" amount of time to remove the files. Given how useless their software is, that could be many months...

donding

  • Think before you speak
« Reply #10 on: October 05, 2010, 17:45 »
0
It may be on thinkstock via StockXpert.  Now the artist got 25 cents instead of a few bucks.  Bummer.
It's labeled as iStockphoto on Thinkstock, not Hemera.

Without knowing why the photographer closed their iStock a/c, if they've terminated the agreement, iStock/Getty shouldn't be selling the images anywhere at this point. I understand their intra-site interfaces are broken, but that doesn't alter their legal obligations.

My guess is there are some weasel words in the agreement that says they have some "reasonable" amount of time to remove the files. Given how useless their software is, that could be many months...

Wonder how they would handle the payment for those sales after the contributor closed the account. Of course for 25 cents it wouldn't be nearly enough for a payout, but I would think that the agency is selling them illegally since they are no longer the contributors agent.....if that is the case.


 

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