MicrostockGroup

My November earnings and download stats have been updated. 

Mine still look well down on what I think they should be, unless my sales almost stopped when the earnings weren't being reported.  My last download still shows as 01/11/2011.  I have no data from the 26th and several days before that look wrong.  Their inability to fix this when they take such a huge commission is alarming.  The least we should have is a site that works.  All the other sites that make less money seem to be able to fix problems quickly.  What happens if istock have a problem like this on the buyers side?

Mine have been updated, but I'm not convinced they're accurate.  There are certainly discrepancies between the sales showing on the stats page and actual sales, as I have days showing zero sales on the graph but I know from checking the download details for individual files that I did have sales on those days.

On the other hand, it does show downloads in December on the bottom graph when the other graphs don't show any, so maybe they've just added the missing sales from November into the December stats!  I guess that would be one way of sorting out what must be quite a mess...

Another day, another SNAFU...

Just in case it broke again, I checked mine again, and everything is still working.  Perhaps the fix will take a little time to wind through the database?

The rest of my month is outstandingly awful.  Worst month since 2006, which makes me wonder if the sales reporting problem wasn't happening all month long.

Me too ... I wonder if they're manually updating people's database entries from highest to lowest selling (or randomly).

Seems like a strange way to do things ... I've never seen an e-commerce site with such a hairy-scary, willy-nilly approach to things.  Then again I've never participated in any other e-commerce site as a vendor before, only as a consumer.

If they are unable to recruit sufficiently skilled web/DB developers in Calgary ... and if Getty still gives a hoot about microstock ... and if it's as a big a business as they claim it is ... then at some point they must surely be planning to pull the plug on Calgary and start all over again with fresh code in a fresh location.  There must be a location somewhere that has a cluster of companies which do e-commerce software development and where there is a critical mass of skilled developers and colleges/universities which train people for that industry.  Even if the salaries and office space are more expensive, it has GOT to be more cost effective than what they are doing now.

Mine are still stuck in October.  But maybe they don't update the numbers for non-exclusives anymore  :-)

My stats look OK, but I still cannot see what images were downloaded during Nov.

I'm seriously starting to worry that sales aren't even being tracked properly at this point. People have asked on the forum but iS hasn't given any answer as to how sales are tracked differently/better than the rest and why they're accurate while the rest of the site remains buggy. I mean, it was working a few weeks ago - why is it taking so * long to fix? Anyway... I'm still stuck on Nov. 1st. My balance has gone up but it's way slower than even the crappy normal of these last couple months so I don't know if that can be trusted either.

Me too.  My stats graph is updated, but individual sales page is still stuck on 11-01-11 for me. 

It really didn't change my total enough to recalculate anything in the stats thread though.  Still dismal.  11/30 looks like a weekend. 

Just to ensure we are all looking at the same page, my OP refers to the stats on http://www.istockphoto.com/user_view.php , not http://www.istockphoto.com/my_uploads

My royalties and downloads (blue bar graphs) have not updated since November 26th.  On the "My Uploads" page, I'm still seeing my most recent sale as being from November 1st.  Very frustrating and unprofessional.

 

My aren't...

I wonder how it is that some of us have stats up to 26th Nov and some haven't any for the whole of Nov.