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Author Topic: Payout Alteration  (Read 848 times)

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« on: August 17, 2016, 03:46 »
+1
Got an email this morning from iStock
"We are happy to let you know that you have a pending payment with Getty Images/iStock. Our records indicate that you have selected Payoneer as your payment option, however our Payoneer account verification process indicates you do not have an active or fully registered account. Please contact Payoneer to ensure that your account is active so we can issue payment. Your account with Getty Images is on payment hold, meaning payments will not be issued until we receive notification from Payoneer that your account is active.

Once verification is received from Payoneer, your payments will resume the next payment date as long as we receive notification of a valid account by the 15th of the month. Payments are issued on the 25th of the month.

If you change your payment method from Payoneer to Paypal please contact us at ContributorHelp@gettyimages.com to have the hold on your account removed.

Note: Please do not reply to this e-mail as this notification is from an unmonitored automated e-mail generation system.

Thank you."


Which is odd as I always used Paypal never payoneer. ???

Check the payout page and it said I'd selected payoneer!

I altered it back to Paypal and altered the password then emailed iStock/Getty

Seems just by looking at the payoneer option will alter your payout method.

So if you check out alternative payment methods in your account screen and decide not to proceed just make sure you reselect your existing payout method when you finish

My fool mistake :(
« Last Edit: August 17, 2016, 04:20 by Teddy the Cat »


 

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