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May 26, 2012, 16:45

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MicrostockGroup » Forum » Top Tier - Big 4 » iStockPhoto.com » Replace Original Photo with an new one (istock)

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Topic: Replace Original Photo with an new one (istock)

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austriastock

New Member

« on: March 13, 2009, 03:17 »

#link

hi there,

first of all this is a great forum and much better than some of the controlled once from the big players

so here is my question. is it possible to replace a originla file in istock with a new better and cleaner one. the thing is that i have a pretty sucessful image but today i see my bad isolation an composition from earlier days

thx for the help in advance!


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Smithore

« Reply #1 on: March 13, 2009, 04:27 »

#link

No, you can't on Istock, only Stockxpert allow this! Undecided

Maybe you could send a support ticket to change one file at istock...


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antoniodalbore

« Reply #2 on: March 13, 2009, 04:38 »

#link

No way on IS,

you have to Deactivate it and resubmit again.

bye!


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MichaelJay

« Reply #3 on: March 13, 2009, 05:22 »

#link

Send an email to artists (at) istockphoto, attach the better version of the image and put "Replacement request for file #xxx" in the subject...

New image will have to be inspected manually, that's why it shouldn't be overused.

Best regards,

Michael

Sidenote: With site specific requests, I'd be sure you would get a faster correct answer in the site forums. Keep cross-site discussions and "blame the best match" threads here, of course. ;-)


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Phil

« Reply #4 on: March 13, 2009, 06:21 »

#link

does the first one sell?
I'd try to put the 2nd one on, with in description 'replacement for image number xx', then in the description of the first one, put 'better version of this image here' with thumbnail.


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sjlocke

« Reply #5 on: March 13, 2009, 06:38 »

#link

Disregard other answers and listen to MJ, above.


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austriastock

New Member

« Reply #6 on: March 13, 2009, 07:09 »

#link

thx sean, i will listen to mj. cause he is most of the time right

thx


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lisafx

Premium Member

« Reply #7 on: March 13, 2009, 09:10 »

#link

Quote from: MichaelJay on March 13, 2009, 05:22

Send an email to artists (at) istockphoto, attach the better version of the image and put "Replacement request for file #xxx" in the subject...

I've done this several times with no problems. They are always happy to exchange for the better file.


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