and the word hate does not come into the stock-industry, its business, thats all.
I would rather say, its a great disappointment really, how such an agency, once flourishing, can turn so sour and as you say, do the best in destroying itself.
Disappointment is a very good word for it. I know some people don't really get it, but it was more than just a business, it was a real community. When Getty came along they tried to turn it into a business, but unfortunately they weren't very good at it.