pancakes

MicrostockGroup Sponsors


Author Topic: Unannounced (accidental?) vector price hike!?!  (Read 9180 times)

0 Members and 1 Guest are viewing this topic.

Amanda_K

  • Illustration & Design
« Reply #25 on: October 26, 2010, 20:40 »
0
Well I did day "what I perceived" as pretend confusion and to be clear I was referring to the company line not the person who delivered it. Maybe that's too harsh but it's absolutely the impression I got. In my opinion, this thread speaks for itself: http://www.istockphoto.com/forum_messages.php?threadid=252412&page=1

I personally felt the "answers" that were given insulted the intelligence of contributors. I fully believe that no one was authorized to say anything else but what was said, and at the end of the day that's a reflection of company policy not the employees.

I also understand that bill collectors and mortgage holders don't care about your moral high ground.  Personally that wouldn't stop me from getting out of there as soon as possible if I felt very strongly that what was going on was wrong.  Everyone has different circumstances in life and I very much empathize with anyone who's personal situation forces them to work for an employer who's policies they no longer agree with. It should be noted however, that we don't actually know that any current employees do object to what's going on at iStock. It's all speculation at this point.

Just wanted to add (because tone gets lost in writing) that I wasn't arguing with Retrorocket, or even disagreeing really. Just explaining how it looks from where I sit, and trying hard to keep a balanced perspective. Not easy these days!
« Last Edit: October 26, 2010, 20:56 by 9lives »


« Reply #26 on: October 26, 2010, 20:56 »
0
^ I agree with you on most of your points.

These MSG, anything goes, threads can go off the deep end pretty quick. I just think there are some good Istock HQ people that are as unhappy about this situation as we are. Standing up to corporate injustice only works if you don't need the job.

I'm personally in wait and see mode. I should be able to make the 75k RC level for Gold, but if I don't I will drop exclusivity also.

ETA: I made the mistake of trusting and wasn't aggressive enough with freelance work. I developed some tunnel vision in wanting to become diamond and have let Istock become too large a portion of my income.
« Last Edit: October 26, 2010, 21:04 by retrorocket »

Amanda_K

  • Illustration & Design
« Reply #27 on: October 26, 2010, 21:02 »
0
Edited while you were posting :)  In my case I could see right away I wasn't going to make that target, but if it looked like I would have and if there had been a more fair set of vector targets and a little better handling of communication I'm sure I would have waited until at least January to decide. Sorry for being WAY off topic now! lol

« Reply #28 on: October 26, 2010, 21:07 »
0
Frankly I find it embarrassing to be associated with Istock at this point.  They don't know if they've raised their own prices, or are afraid to tell buyers about it?

Wonder if any of the bloggers who wrote about the uproar about the September changes know about this stealth price increase...

http://www.microstockgroup.com/istockphoto-com/istock-commission-changes-blog-lists-blogs/

« Reply #29 on: October 26, 2010, 21:10 »
0
Edited while you were posting :)  In my case I could see right away I wasn't going to make that target, but if it looked like I would have and if there had been a more fair set of vector targets and a little better handling of communication I'm sure I would have waited until at least January to decide. Sorry for being WAY off topic now! lol

I absolutely respect your decision. If it was a given that I would not make it to 75k then I would have already done the same.

« Reply #30 on: October 27, 2010, 02:53 »
0
probably they are raising the prices only for the sizes who sells best.

helix7

« Reply #31 on: October 27, 2010, 18:20 »
0

Exactly. This way if there is any backlash, they can say that they're only raising prices on a select few pricing levels of vectors. The majority of the prices are remaining the same. Which is, of course, true. It's just ignoring the fact that the vast majority of vector images on istock happen to fall into the 2 pricing levels that are changing.

What can appear to be a change to a small segment of the marketplace is really a 20% price hike for the majority of vector illustrations on istock.


« Reply #33 on: October 29, 2010, 06:57 »
0
And the 15 credits vectors back to 14. Still no messages about it from Istock.

Shame, disrespect and mess. All amazing work from Bruce destroyed in three months.

« Reply #34 on: October 29, 2010, 09:42 »
0
I had submitted a support ticket about this price increase - given no answers were forthcoming in the forum. No answer to the support ticket and the prices change back.

I guess that's a message, of sorts, albeit not a good one.

Tossers.

« Reply #35 on: October 29, 2010, 10:08 »
0
Well, I'm glad that is over with and everything was resolved.  ;)

« Reply #36 on: October 29, 2010, 10:46 »
0
Leads me to wondering how much else they change on the site on a regular basis without anyone noticing... Maybe this was a test of the communities observation skills?  ???

« Reply #37 on: October 29, 2010, 12:11 »
0
Leads me to wondering how much else they change on the site on a regular basis without anyone noticing... Maybe this was a test of the communities observation skills?  ???

I guess it was a test, but they tested the impact of a price increase on buyer behavior.

« Reply #38 on: October 29, 2010, 13:14 »
0
Leads me to wondering how much else they change on the site on a regular basis without anyone noticing... Maybe this was a test of the communities observation skills?  ???

I guess it was a test, but they tested the impact of a price increase on buyer behavior.

not much of a test, since it was done so stealthly.  If I was a buyer who purchased during the 'phantom' price increase time I'd be bit pissed that now the prices appear to be back down.  stupid way to run a business.  "Just keep quiet and maybe they won't notice." 

who's running that ship anyway?

rct

« Reply #39 on: October 29, 2010, 15:28 »
0
who's running that ship anyway?

and what I wonder is, where do they think they are taking it?

« Reply #40 on: October 31, 2010, 05:03 »
0
12 credits back to 10 now...

« Reply #41 on: November 01, 2010, 17:22 »
0
The thread is now locked with a terse note that they test site features - like changing button colors and vector prices on one size - and this was such a situation.

Un-effing-believable!!

traveler1116

« Reply #42 on: November 01, 2010, 17:24 »
0
Really that's the answer?  Can't wait to hear about the ELs...

Amanda_K

  • Illustration & Design
« Reply #43 on: November 01, 2010, 21:04 »
0
Posted by Joyze: "We test a variety of features on the site for usability and performance. Remember when we tested the color change of the download button?

Some of these changes (like this particular one) may be temporary and others may become permanent. This kind of testing will help us ensure we balance the needs of the contributors, the customers and the business."


Since when are unannounced price fluctuations considered testing a "site feature"? To compare that to changing the color of a button is downright ridiculous. So it's completely okay to them that buyers for that week paid more than would normally, hoping they wouldn't notice? Was that the test? And don't we have a contract that we sign as contributors and rely on the posted prices to know at what price point our work is being sold?  They really love to play with that "may change at any time" CYA clause these days it seems.

And why for the love all that is holy did it take 10 days to get that answer, despite pleas by the vector community.  Really? Does this mean Jenn (Bortonia) tried to look in to it over a week ago and they kept her and ostensibly all other admins with access to the help forum in the dark?  Or were we just not worthy of an answer.  Because it feels more like the latter.  

I think I'll go delete my last five illustrations.  I have enough confidence in my work and in the many other avenues for licensing it that I don't need to stick around and be treated with such blatant disrespect.
« Last Edit: November 01, 2010, 21:13 by 9lives »

« Reply #44 on: November 01, 2010, 21:34 »
0
Hahahaha!
'Changing the colour of the download button!'
Hahahaha!
Clearly they think we're all a bunch of idiots.

Anyhow, thank you for the good laugh, Joyze.

« Reply #45 on: November 01, 2010, 21:37 »
0
I liked them better when they were silent!

« Reply #46 on: November 01, 2010, 21:46 »
0
Aww, c'mon guys...The iStockys! Woo-yay!

No?

 :D

molka

    This user is banned.
« Reply #47 on: November 02, 2010, 04:27 »
0
"Remember when we tested the color change of the download button?"

I vote brown, as for crap : )

« Reply #48 on: November 02, 2010, 04:30 »
0

helix7

« Reply #49 on: November 02, 2010, 10:37 »
0

I'm not sure what's more disturbing. The fact that iStock "tests" price changes in this way, or the fact that a price change test is likely a sign of changes to come, if not now then sometime in the near future. Maybe this was just a test, but the idea to test a price increase had to come out of a more broad discussion of where to make price changes and by how much.

Buyers beware, a permanent price hike is likely on the horizon.


 

Related Topics

  Subject / Started by Replies Last post
5 Replies
2319 Views
Last post December 21, 2007, 19:24
by madelaide
9 Replies
2312 Views
Last post March 05, 2008, 01:59
by Argus
5 Replies
3376 Views
Last post December 15, 2010, 08:18
by fxegs
47 Replies
6445 Views
Last post December 03, 2013, 06:53
by ShadySue
3 Replies
2258 Views
Last post October 23, 2014, 11:00
by sweetgirll

Sponsors

Microstock Poll Results

Sponsors