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Author Topic: YTD counter working on ESP??  (Read 1204 times)

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« on: June 11, 2018, 18:17 »
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Hi,

For the past week or so, the YTD counter in ESP has only registered about 3 sales! Normally its between 5-15 a day! Im hoping its broken, but are others here getting regular, normal sales on Getty & IStock? Or is it a massive summer slowdown?

The other issue is that I cant access the forum anymore - it keeps telling me to login, even though Im already logged in! So I cant see if there are any posts on there about it.

Thanks in advance


ShadySue

« Reply #1 on: June 11, 2018, 18:38 »
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Eventually it was officially revealed that it's not working.
I read about someone else who can't get onto the forum, despite help from support.
« Last Edit: June 12, 2018, 00:28 by ShadySue »

« Reply #2 on: June 11, 2018, 21:22 »
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Same here.  Sales numbers have absolutely plummeted since June 1st.  Usually I see about 20-30 sales per day, but since June 1st that has changed to only 2-3 per day, a drop of 80% or so.

Unfortunately the sales  numbers are confirmed by the views shown by Deepmeta - for the last few months my Deepmeta views have been showing about 2200-2500 over the past 30 days but that is now dropping rapidly, down to 1860 or so and falling.

Looks like something significant happened on June 1st.

I'd really like to think that is some sort of glitch, but my gut fell given my experiences with iStock over a twelve year period is that we've been screwed big time.  Hope I'm wrong and it's just a temporary thing.

« Reply #3 on: June 11, 2018, 23:03 »
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Same here. I'm not a great seller on Getty and IStock. Last week YDC stopped and stay there. Usually four or five sales a day. I hope its a technical glitch. 

« Reply #4 on: June 12, 2018, 01:40 »
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Eventually it was officially revealed that it's not working.
I read about someone else who can't get onto the forum, despite help from support.

Is the DeepMeta view counter broken too?

« Reply #5 on: June 12, 2018, 22:04 »
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Seems strange that it suddenly stops working on June 1st, and the DeepMeta views counter stops at the same time.  Still, this is iStock and as we know anything can and will happen particularly in the IT side of things.  Hopefully these things are just broken and not updating, but unfortunately we won't know the true situation until the June statements are published, which won't be until July 20th.  So glad I went non-exclusive three years ago.  Okay, being non-exclusive hasn't been greener grass and it's a bit of a struggle, but at least I don't lay awake at night wondering what the next iStock nightmare will be.

ShadySue

« Reply #6 on: June 13, 2018, 00:32 »
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Doesn't DM rely on info from iS?
So if iS info is 'stuck', so will DM be?

(My stats have been stuck from the 6th, not the 1st - and somehow I got one increment recorded o/n, which is one since the 6th.)

« Reply #7 on: June 13, 2018, 00:47 »
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Doesn't DM rely on info from iS?
So if iS info is 'stuck', so will DM be?

(My stats have been stuck from the 6th, not the 1st - and somehow I got one increment recorded o/n, which is one since the 6th.)
Yes thats what I thought tbh I just assume IS "stats" are always wrong saves a lot of angst and I reckon I'm right 90% of the time.....

« Reply #8 on: June 13, 2018, 10:54 »
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They said it's fixed, but definitely didn't update with the sales from the last week or so.

H2O

« Reply #9 on: June 13, 2018, 12:01 »
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Where is the YTD counter I can't find it, I thought istock had stopped showing the daily downloads are ages ago, I find not being able to see what has been download and when extremely frustrating, if all the other sites can do it why cant stock?

ShadySue

« Reply #10 on: June 13, 2018, 12:43 »
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They can, but they choose not to, in the grounds that they can't know what a sub sale has earned until the sub period has expired. I'm averaging a lot more on sub sales now than I was when they were 'fixed price', so we need to be careful what we wish for.

Of course, they could still tell us which files sold in real time, without the $$, but they choose not to.
« Last Edit: June 13, 2018, 12:45 by ShadySue »

« Reply #11 on: June 14, 2018, 00:30 »
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Sales across the board usually drop about 20% for iStock as a whole starting on June 1 and don't pick up again usually until after labor day weekend in early September. It is probably just the usual summer sales blues. :o

« Reply #12 on: June 14, 2018, 07:46 »
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They can, but they choose not to, in the grounds that they can't know what a sub sale has earned until the sub period has expired. I'm averaging a lot more on sub sales now than I was when they were 'fixed price', so we need to be careful what we wish for.

Of course, they could still tell us which files sold in real time, without the $$, but they choose not to.
Have I misremembered or did they say as some point they would provide real time sales info? (not price though)

ShadySue

« Reply #13 on: June 14, 2018, 11:59 »
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I remember someone on here claiming they'd said that, but I couldn't find a link and I don't remember reading it anywhere official.

« Reply #14 on: June 14, 2018, 12:23 »
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I remember someone on here claiming they'd said that, but I couldn't find a link and I don't remember reading it anywhere official.
That might have been me ;-). Circular discussion!

ShadySue

« Reply #15 on: June 14, 2018, 13:06 »
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I remember someone on here claiming they'd said that, but I couldn't find a link and I don't remember reading it anywhere official.
That might have been me ;-). Circular discussion!
;D  I think they said they'd give us 'better' tools, and IIRC there may have been one or two additions since pulling us into ESP, but nothing very interesting  (to me).


 

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