MicrostockGroup Sponsors


Author Topic: Microstockr show somebodys ELSE ROYALTIES!  (Read 965 times)

0 Members and 1 Guest are viewing this topic.

« on: August 31, 2018, 04:04 »
0
Today I saw somebodys else royalties in PC app in Videohive section. Other people reported that they seeing also not their sells.
What . is going on?
Do you have same problem?
It is quite serious.


Microstockr

  • Microstock analytics tools for the 21st century.
« Reply #1 on: September 16, 2018, 07:04 »
+1
Hi Dan,

As we explained in the email there was a problem with Envato API, they had some bugs and the API reported sales from other users, we just use the their API to report users sales, if Envato reports other user's sales it's their responsibility to fix it.

Thanks!

« Reply #2 on: September 16, 2018, 15:28 »
0
I have not seen any reported sales in my reports that were not for my photos.  I am on a Mac, if that matters.

And, when I have had issues with MicroStockr Pro (a few, though none ever very serious), their tech support has been quick to respond, and fixes usually follow within a few days.

As far as "very serious," it might throw your report off for a few days, but I sure don't see any serious consequences. So what if you happen to see that someone else's image sells today?  How does that harm either you or them? Nothing there that cannot be seen on the public interfaces at the agencies. 

MSrPro is simply a nice, efficient way to consolidate your reports from the agencies and see them all in one place at any time of the day.  It isn't actually changing what you get paid by one penny...

And FWIW, I have zero relationship to MSrPro other than as a very happy user...

SpaceStockFootage

  • Space, Sci-Fi and Astronomy Related Stock Footage

« Reply #3 on: September 16, 2018, 17:41 »
0

« Reply #4 on: September 16, 2018, 22:48 »
+1
https://forums.envato.com/t/envato-api-incident-update/192039

So, for 3 hours, some users received some additional information in their MSP reports. Nothing important was revealed, and the reports were of a short term nature.

Yet the OP panics and says this is terrible and the world is ending.

Get a life!  (and thank you SpaceStockFootage) for the source report...


 

Related Topics

  Subject / Started by Replies Last post
2 Replies
2044 Views
Last post August 14, 2016, 21:47
by ChrisGardinerPhotography
19 Replies
3303 Views
Last post April 13, 2017, 01:55
by Microstockr
1 Replies
1037 Views
Last post April 05, 2017, 13:13
by ssviluppo
2 Replies
1983 Views
Last post June 15, 2017, 11:51
by Chris Kelleher
18 Replies
3534 Views
Last post June 27, 2018, 12:23
by Microstockr

Sponsors

Microstock Poll Results

Sponsors