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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Alatriste on June 11, 2018, 14:18

Title: Agency stats in a new Stocksubmitter fresh instalation
Post by: Alatriste on June 11, 2018, 14:18

I have just instaled the app in a new win laptop recovering sites data from a backup but earnings are not showing.
Do I have to wait or do anything?

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Alatriste on June 11, 2018, 14:58

Yep. Waited and already there ;)

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Giovanni Bertagna on September 01, 2018, 23:19

I also have the problem that I have not seen the sales totals for a few days ... I have waited for days but the situation does not change.
Where am I wrong?  :(

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Niakris on September 02, 2018, 04:12

Quote from: Giovanni Bertagna on September 01, 2018, 23:19

I also have the problem that I have not seen the sales totals for a few days ... I have waited for days but the situation does not change.
Where am I wrong?  :(

Do you see the balance values at all, just old? Or don't see any values?

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Giovanni Bertagna on September 02, 2018, 05:55

No value :-(
 
Even though there have been sales on this day, it continues to show no value. This situation has begun since I did a restore.

Inviato dal mio SM-T311 utilizzando Tapatalk

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Niakris on September 02, 2018, 09:38

Quote from: Giovanni Bertagna on September 02, 2018, 05:55

No value :-(
 
Even though there have been sales on this day, it continues to show no value. This situation has begun since I did a restore.

Inviato dal mio SM-T311 utilizzando Tapatalk

You've probably restored a worker configuration which is intended to be not showing any earnings.
You need to restore a normal configuration backup or remove the configuration completely and specify the settings again.

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: smith1979 on September 30, 2018, 00:05

Quote from: Niakris on September 02, 2018, 09:38

Quote from: Giovanni Bertagna on September 02, 2018, 05:55

No value :-(
 
Even though there have been sales on this day, it continues to show no value. This situation has begun since I did a restore.

Inviato dal mio SM-T311 utilizzando Tapatalk

You've probably restored a worker configuration which is intended to be not showing any earnings.
You need to restore a normal configuration backup or remove the configuration completely and specify the settings again.

How to restore a normal configuration backup or remove the current configuration? I don't see any options on the menu. Please tell me, thank you.

Title: Re: Agency stats in a new Stocksubmitter fresh instalation
Post by: Niakris on September 30, 2018, 04:30

To restore a normal configuration please use "File -> Restore configuration backup".
To remove the configuration please remove the folder C:\ProgramData\StockSubmitterCore while the program is not running.