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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Alatriste on February 28, 2011, 20:27

Title: Any problem with DT
Post by: Alatriste on February 28, 2011, 20:27

I can upload but I get an error when submiting to DT. Anyone else?

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 01, 2011, 05:38

Can you provide more detailed description of an error you're getting ?

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 09, 2011, 13:15

Unknown error. And when clicking details, it say Error uploading Model release

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 09, 2011, 13:17

I clicked send report

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 10, 2011, 14:00

Got alot of error reports about the same error recently, so its kinda messy atm :(
Can you please repeat submit attempt and send error report again ?

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 14, 2011, 04:38

sent again

Title: Re: Any problem with Dreamstime
Post by: chrisroll on March 14, 2011, 09:16

Hi,

Got same error message two weeks ago with canstockphoto submission.

Solved by deleting the image uploaded (and not submitted) on the site.

If it can help you...

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 15, 2011, 15:06

Thanks for the report.
Dreamstime is giving this error message : "Model release, width exceeds 3000px."
I will add detection of this error to model release uploading code for DreamsTime.

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 24, 2011, 14:51

I tried deleting the images and re-uploading
I downsized the release jpg to 2500
Renamed the releases...
Nothing, still the same error

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 24, 2011, 17:13

Are you sure what you downsized the release actually being used for submission?
StockSubmitter copies releases to release folder, so if you downsized original file and not the file in release folder, StockSubmitter will keep using not downsized release image.

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 25, 2011, 16:39

mmmm I will try it
Thanks ;)

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 25, 2011, 16:50

Sorry, where is that folder? I cant find it

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 26, 2011, 01:56

Well, you had to specify it when you used model release system first time.

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 26, 2011, 08:26

This problem is solved Thanks.
One more appear

Title: Re: Any problem with Dreamstime
Post by: Alatriste on March 26, 2011, 08:30

I paid for 4 months of 377 submits
My dreamstime account appear as limit reached in stocksubmiter.
then I go to my dreamstime profile and I can see 111 unfinished files and 18 pending...

With these all problems is microstocksubmiter is more time consuming that doing manually....??

Title: Re: Any problem with Dreamstime
Post by: Niakris on March 26, 2011, 11:08

Well, first problem was caused by Dreamstime limit on model release size, not by StockSubmitter :)

Can you PM me your StockSubmitter registration e-mail so I can check your account and fix that issue ?