pancakes

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Author Topic: erreur sending release  (Read 460 times)

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« on: September 06, 2017, 08:44 »
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Hi I have some problem to sending release on pond 5. Wont sending and istock too. Anybody have the same problem ? 


« Reply #1 on: September 06, 2017, 11:50 »
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No.
What do you mean "sending"?
Are you sure that you are doing it in the right way?

« Reply #2 on: September 06, 2017, 12:45 »
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I try to upload the release. It write checking unfinished list... but nothing happen. Stop

« Reply #3 on: September 06, 2017, 13:48 »
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So Pond5 and iStock report the same error message?
Are you sure that your release is in the good file format? (jpg should be good for all sites)
Can you post some screenshot here?

« Reply #4 on: September 06, 2017, 13:52 »
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I have uploaded 3000 photo on the last 5 days everything is working for the 6 agencies like canstock bigstock alamy etc except pond5 ans istock. For pond they accept my uploaded photos but not my release.

« Reply #5 on: September 06, 2017, 13:53 »
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can you do a test ?

« Reply #6 on: September 07, 2017, 00:49 »
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Yesterday I have uploaded releases on both the sites (Pond5 and iStock/Getty) without any problem.

If you want some help you should describe a little better your problem - "erreur sending release " is a little vague*


* En franais dans le texte

« Reply #7 on: September 07, 2017, 06:02 »
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I have no error he just dont want to start upload release.

« Reply #8 on: September 07, 2017, 06:20 »
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Thank you. I delete 30 uploaded photo on pond5 and the release start to upload. A release block the software. Have a nice day


 

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