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Author Topic: Stocksubmitter - AdobeStock "account is not ready for submission yet"  (Read 815 times)

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« on: March 15, 2017, 07:06 »
0
I have just downloaded Stocksubmitter - it looks very helpful. But I am having difficulty adding my AdobeStock login details. I am getting the error message:

>>This account is not ready for submission yet. Possible reasons: not verified, profile information not filled, exam not passed. (The agency website asks you to add a phone number. Please log in using the website to resolve this issue.)<<

I am regularly uploading manually so my account should be ready for submission. I've gone to the website to see if I can add a telephone number and have added one to my Adobe ID but I am still getting the error message.

Thanks in advance for any suggestions.

Jenny


« Reply #1 on: March 15, 2017, 10:54 »
0
I have just downloaded Stocksubmitter - it looks very helpful. But I am having difficulty adding my AdobeStock login details. I am getting the error message:

>>This account is not ready for submission yet. Possible reasons: not verified, profile information not filled, exam not passed. (The agency website asks you to add a phone number. Please log in using the website to resolve this issue.)<<

I am regularly uploading manually so my account should be ready for submission. I've gone to the website to see if I can add a telephone number and have added one to my Adobe ID but I am still getting the error message.

Thanks in advance for any suggestions.

Jenny

Try logging in in an incognito browser tab and see if it will ask for the telephone number.

« Reply #2 on: March 15, 2017, 11:11 »
+1
Ha! Perfect, that worked.

Many thanks for your speedy help!


 

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