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Author Topic: How to contact Mostphotos support?  (Read 2190 times)

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« on: August 01, 2013, 16:20 »
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Anyone had success contacting Mostphoto's support recently? I've been trying to contact them since May about a financial issue, and didn't get any reply whatsoever. I used info@mostphotos.com and support@mostphotos.com email addressed, their web form, tried to reach Arian through LinkedIn - nothing. Any help would be appreciated.


m@m

« Reply #1 on: August 01, 2013, 18:07 »
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I've also try to reach them for the past few days with no success...

« Reply #2 on: August 02, 2013, 01:47 »
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They are probably on vacation.

I phoned them once, in an urgent matter. It worked.

« Reply #3 on: August 02, 2013, 08:47 »
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I had emails from them over the last few days... they always return my emails :)

« Reply #4 on: August 02, 2013, 10:18 »
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I had emails from them over the last few days... they always return my emails :)

I used to have pretty good communication with them too - which email address do you use to contact them? Maybe I am using the wrong one...

« Reply #5 on: August 02, 2013, 13:27 »
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I also tried to call but I think I am getting an answering machine in the language I don't understand :(

« Reply #6 on: August 09, 2013, 04:24 »
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Hi m@m, how did you try to contact us? And have you gotten help? We always try to answer asap. During week 31 we had several people on vacation though so we were not as fast as usual.

E-mail us at support@mostphotos.com or call +46 (0) 8 - 122 080 80 (leave a message if we are closed/in a meeting and we will call back).

Best Regards,
Lina

I've also try to reach them for the past few days with no success...

m@m

« Reply #7 on: August 09, 2013, 09:00 »
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Hello Lina,

Mostphos support already contacted me a couple of days ago, there was suppose to be some tech problem with the sites email...thanks


 

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