MicrostockGroup

Agency Based Discussion => Canva => Topic started by: No Free Lunch on April 18, 2015, 10:28

Title: Canva new FTP
Post by: No Free Lunch on April 18, 2015, 10:28: Has anyone used the new Canva FTP yet? Is it faster?
Title: Re: Canva new FTP
Post by: Jo Ann Snover on April 18, 2015, 21:12: Quote from: No Free Lunch on April 18, 2015, 10:28
Has anyone used the new Canva FTP yet? Is it faster?

I've used it; I didn't time it so I have no idea. I set Fetch going to upload a batch, do something else and later note that it's all done. I now see the images are in review, but that wasn't instant.
Title: Re: Canva new FTP
Post by: Lee@Canva on April 18, 2015, 21:25: It's faster. MUCH faster. I've had quite a few people comment positively about the speed. The old one was really slow, so it's not actually saying much. But it's on AWS with a big instance, and will soon be distributed to a few parts of the globe. If you have any issues with speed, please let me know.
Title: Re: Canva new FTP
Post by: sharpshot on April 19, 2015, 11:11: I still can't connect, it says user name OK, need password. I haven't changed any settings since it last worked.
Title: Re: Canva new FTP
Post by: Lee@Canva on April 19, 2015, 19:43: Quote from: sharpshot on April 19, 2015, 11:11
I still can't connect, it says user name OK, need password. I haven't changed any settings since it last worked.

The old system used the password I gave you. The new system uses the password you set on your Canva account. If you need to reset your password you can do so here: https://www.canva.com/login (https://www.canva.com/login)
Title: Re: Canva new FTP
Post by: sharpshot on April 20, 2015, 03:42: Still doesn't work. I tried my account password and tried changing to a new account password. Still comes up with username OK, need password. I'm using FireFTP but never had problems with it before.
Title: Re: Canva new FTP
Post by: Lee@Canva on April 21, 2015, 19:16: Quote from: sharpshot on April 20, 2015, 03:42
Still doesn't work. I tried my account password and tried changing to a new account password. Still comes up with username OK, need password. I'm using FireFTP but never had problems with it before.

I replied to your email. Let me know if you didn't get it sorted out.
Title: Re: Canva new FTP
Post by: ajt on April 22, 2015, 16:05: My old ftp name was reported as OK, but to log in to new ftp I had to use account password and account name as well.