Author Topic: Superhug sells stock images (Read 24325 times)

Jennie · « **on:** August 18, 2011, 06:34 »

Hello.

Superhug is now selling stock images. We want to make the process of buying stock images more simple. To do so, we're trying to make the process of selling stock images more simple. I'd genuinely appreciate your feedback should you be so inclined.

https://www.superhug.com/categories/stock-images/designs

Thanks for reading

Jen x

sharpshot · « **Reply #1 on:** August 18, 2011, 07:18 »

I think you need some big portfolios to make your stock images section appealing to buyers. How do we sign up and do you have FTP?

Noodles · « **Reply #2 on:** August 18, 2011, 07:26 »

Quote from: Jennie on August 18, 2011, 06:34

I'd genuinely appreciate your feedback should you be so inclined.
Jen x

First impression of your heading doesn't match your name "Superhug" That name says warm, cuddly kinda feeling to me, but you placed it in a spiky box! I like the name though

microstockphoto.co.uk · « **Reply #3 on:** August 18, 2011, 07:26 »

As sharpshot wrote, FTP - and also IPTC - is fundamental, please let us know exactly how the upload process is. We are willing to support new / small sites with good commissions - especially after repeated commission cuts from two major sites - if uploading is easy.

I see files are grouped in "themes" with about 10 pictures on the same subject, seems a nice idea but requires additional time. Also, prices are varied: some packs of 10 pictures are selling at $1, which is too low. Some have higher, acceptable prices. If it's up to us to decide the price, fine.

I'm asking a lot of questions because I am possibly interested in joining.

Microbius · « **Reply #4 on:** August 18, 2011, 07:47 »

Really like what you are doing over there. I looks a bit different to the usual Micro model:

"By registering as a Member, you are entitled to a personal Webpage to upload content and images and to advertise and provide services to Users. Members may, in their sole discretion, determine the fees payable for each service on their Webpage."

Jennie · « **Reply #5 on:** August 18, 2011, 07:49 »

Quote from: sharpshot on August 18, 2011, 07:18

I think you need some big portfolios to make your stock images section appealing to buyers. How do we sign up and do you have FTP?

Agreed 100% with the big portfolio comment, sharpshot. We don't offer FTP at the moment, no, but zipped files direct to our S3Hub. If people would like FTP then we'll absolutely consider developing it - we're new to stock image sales so we're happy to be guided by those more experienced in the field.

Please feel free to sign up and give our back end a spin

/www.superhug.com/users/new

Quote from: Noodles on August 18, 2011, 07:26

First impression of your heading doesn't match your name "Superhug" That name says warm, cuddly kinda feeling to me, but you placed it in a spiky box! I like the name though

The one constant since the beginning of the Superhug development has been how to convey a hug. I think our verdict is that it's impossible without involving rainbows and teddy bears

Not ruling them out 100%, mind you!

Quote from: microstockphoto.co.uk on August 18, 2011, 07:26

As sharpshot wrote, FTP - and also IPTC - is fundamental, please let us know exactly how the upload process is. We are willing to support new / small sites with good commissions - especially after repeated commission cuts from two major sites - if uploading is easy.

I see files are grouped in "themes" with about 10 pictures on the same subject, seems a nice idea but requires additional time. Also, prices are varied: some packs of 10 pictures are selling at $1, which is too low. Some have higher, acceptable prices. If it's up to us to decide the price, fine.

I'm asking a lot of questions because I am possibly interested in joining.

Those who sell on Superhug have control over how their images (or templates/designs) are featured. When you sign up and upload an image/a set of images, there's a box into which you can suggest how much you'd like to charge for your work. I can count on one hand the number of times we've felt compelled to tell an author her/his appraisal was unrealistic. So yes, it's entirely up to you what you charge. It's your work, after all.

By all means, if you have questions ask them. This is what I do and I don't consider any question too much or unworthy of my time. We're very serious about what we do so please don't hesitate to contact me here, on Twitter (@JenSuperhug) or by email jennie [at] superhug.com

Again, thank you all for your interest and for having read my spiel

Jen x

SNP · « **Reply #6 on:** August 18, 2011, 08:09 »

cool website. hate the name, sorry. I'm exclusive so I won't be contributing but I love to see a new business start off well. your site is really good, clean, simple, easy to navigate, great illustrations. as said previously, you'll need to get some big players to gather clout. build significant traffic, give contributors (and buyers) a reason to migrate (maintain your commission percentages where they are). good luck!

gostwyck · « **Reply #7 on:** August 18, 2011, 09:02 »

Quote from: SNP on August 18, 2011, 08:09

... hate the name, sorry ...

Me too. It does sound like you are selling teddy bears and rainbows. Can't see it developing into a serious stock agency with that name. Who are you targetting your marketing at? Professional designers or 10-year old school girls?

click_click · « **Reply #8 on:** August 18, 2011, 09:24 »

I'm confused, are these images sold as RF?

I see brand names in images and even in their keywords (Nike, Technics, Blackberry etc.).

I don't understand how this "set" thing works. Whenever I click on an image to get to the product page I see only one image and it's called a set. I can't see any other images included in the "set".

Why are they called themes if images are sold separately?

Quality of images... no comment.

Sean Locke Photography · « **Reply #9 on:** August 18, 2011, 09:37 »

Quote from: gostwyck on August 18, 2011, 09:02

Quote from: SNP on August 18, 2011, 08:09
... hate the name, sorry ...

Me too. It does sound like you are selling teddy bears and rainbows. Can't see it developing into a serious stock agency with that name. Who are you targetting your marketing at? Professional designers or 10-year old school girls?

Agreed. The name is terrible. And sorry, it doesn't really look like you are seriously entering the stock image arena, just that you shoehorned a different digital asset into your existing template sales structure (especially the licensing terms as noted in the other post). You don't really have a good filterable search return. I also can't really figure out what I am looking at - these "products" seem to be collections of multiple images. How would a buyer find a specific image if it is buried under a bunch of others.

cathyslife · « **Reply #10 on:** August 18, 2011, 09:50 »

Quote from: sjlocke on August 18, 2011, 09:37

Agreed. The name is terrible. And sorry, it doesn't really look like you are seriously entering the stock image arena, just that you shoehorned a different digital asset into your existing template sales structure (especially the licensing terms as noted in the other post). You don't really have a good filterable search return. I also can't really figure out what I am looking at - these "products" seem to be collections of multiple images. How would a buyer find a specific image if it is buried under a bunch of others.

+2

I thought it a little confusing...it seems as though your main function is to sell web templates, but you are offering stock images on the side. That's ok, but I'm not sure about how designers will end up finding stock images at a web template site.

I, too, am concerned about specific licensing terms. I am always interested in making more money, but lots has happened in the past 5 years with microstock, so I am going to be quite cautious.

Re: your company name. I am all for creative names, but Superhug does sound a tad childish. Sometimes the whole "trying to be creative and cutesy" goes a little too far. How does Superhug relate to web templates? If I buy one, I get a Superhug? Not trying to be a smartass, just trying to understand your thinking. I took a brief look at your site...maybe you have explained it there and I missed it? If so, apologies.

Jennie · « **Reply #11 on:** August 18, 2011, 10:01 »

Quote from: SNP on August 18, 2011, 08:09

cool website. hate the name, sorry. I'm exclusive so I won't be contributing but I love to see a new business start off well. your site is really good, clean, simple, easy to navigate, great illustrations. as said previously, you'll need to get some big players to gather clout. build significant traffic, give contributors (and buyers) a reason to migrate (maintain your commission percentages where they are). good luck!

Thanks for your kind words of encouragement, they're hugely appreciated.

The "exclusive" thing is something we've debated long and hard over the past few months. While we can obviously see the benefit for the website on which the images are featured, there doesn't seem to be any upside for the author of the asset for sale. By all means tell me to wind my neck in if I'm being too nosey but I'm interested to hear different perspectives - what does exclusivity offer you as a photographer?

Quote from: click_click on August 18, 2011, 09:24

I don't understand how this "set" thing works. Whenever I click on an image to get to the product page I see only one image and it's called a set. I can't see any other images included in the "set".

Why are they called themes if images are sold separately?

Quality of images... no comment.

Some of the designers who have submitted to us wanted to sell their images in sets. If that's how they want their work to be sold then we're happy to oblige. Use the arrow keys on your keyboard to scroll through those sold in sets. Some of those with images for sale on Superhug have joined from other, more established stock agencies and have been testing our marketplace and trying out different methods of displaying their items. If they decide our search function isn't allowing users to find their images I'm sure they'll change things pdq

stockastic · « **Reply #12 on:** August 18, 2011, 10:03 »

I think some of you are forgetting about "Dreamstime". That name says absolutely nothing, but that hasn't held them back.

My 2 cents worth: all I really want anymore is some sort of stability, an end to steadily declining prices and commissions. Who wants to invest their time in a business that's washing away like a sand castle? It's at the point now where the big sites seem to have their commission reductions planned out far in advance and are just following a schedule for putting them into effect.

Morphart · « **Reply #13 on:** August 18, 2011, 10:12 »

Quote from: stockastic on August 18, 2011, 10:03

I think some of you are forgetting about "Dreamstime". That name says absolutely nothing, but that hasn't held them back.

Well DreamsTime is a nice name if you ask mean. Relative to Dream, dreaming time, all the images you can dream off, anything that you can image, time to dream!

Jennie · « **Reply #14 on:** August 18, 2011, 10:16 »

Quote from: cclapper on August 18, 2011, 09:50

I thought it a little confusing...it seems as though your main function is to sell web templates, but you are offering stock images on the side. That's ok, but I'm not sure about how designers will end up finding stock images at a web template site.

I, too, am concerned about specific licensing terms. I am always interested in making more money, but lots has happened in the past 5 years with microstock, so I am going to be quite cautious.

Re: your company name. I am all for creative names, but Superhug does sound a tad childish. Sometimes the whole "trying to be creative and cutesy" goes a little too far. How does Superhug relate to web templates? If I buy one, I get a Superhug? Not trying to be a smartass, just trying to understand your thinking. I took a brief look at your site...maybe you have explained it there and I missed it? If so, apologies.

Sorry, you posted while I was feverishly typing out my previous post!

We had enough requests from web designers suggesting we introduced a stock image element to Superhug that we developed it. We were asked to create something simple and clean that didn't require credits or overcomplicate things with different prices for diferent sizes. Those who requested a stock image element to the website wanted somewhere they could buy assets quickly and easily without having to go and sign up elsewhere.

The licensing thing is something I've asked our Legal types to consider as a matter of urgency. The security of our designers and customers is something we take very, very seriously (we remain one of few digital marketplaces to offer https encryption) so we'll get this right too.

And the name Superhug? It's a name, it's just a name. In terms of its etymology I believe our Canadian Director came up with it somewhere in South London circa 2006.

Jen x

Morphart · « **Reply #15 on:** August 18, 2011, 10:19 »

Quote from: Jennie on August 18, 2011, 07:49

Quote from: sharpshot on August 18, 2011, 07:18
I think you need some big portfolios to make your stock images section appealing to buyers. How do we sign up and do you have FTP?

Agreed 100% with the big portfolio comment, sharpshot. We don't offer FTP at the moment, no, but zipped files direct to our S3Hub. If people would like FTP then we'll absolutely consider developing it - we're new to stock image sales so we're happy to be guided by those more experienced in the field.

Please feel free to sign up and give our back end a spin /www.superhug.com/users/new

If you are asking if I would want FTP to upload to your site? It's a Must... FTP with IPTC data.

I have a lot of vectors, and for new sites, I like when you can upload your portfolio without have to process every single images. Best example of this would be Canstockphoto. Upload the EPS, go to your Unfinished section, tick Select All Images box and hit Submit. Be it 10 images or 100 images, all IPTC data is read, and makes the processing really simple.

iStockphoto is a pain to upload because we have to process each image individually unless you are building your IPTC exclusively for iStock and not the other sites. Vectorstock is an example of site I will never upload to unless they add batch processing and FTP.

Basically, if you want images to sell on your website, get this feature and let it be known here, there are a lot here who likes to give a chance to new sites which are simple of use for us, and have the (cross our fingers, be optimistic, who knows) possibility of making an extra payout each month.

First you need to attract thousands of contributors images to your site, second you need to make it appealing to the customers who buys images, and to have a chance if you stay ''small'', you have to develop a niche for specific image buyers out there... or jump in and try to compete with the bigger Stock sites.

Good luck, and let us know when the FTP and IPTC is out

Jennie · « **Reply #16 on:** August 18, 2011, 10:28 »

Quote from: Morphart on August 18, 2011, 10:19

If you are asking if I would want FTP to upload to your site? It's a Must... FTP with IPTC data.

I have a lot of vectors, and for new sites, I like when you can upload your portfolio without have to process every single images. Best example of this would be Canstockphoto. Upload the EPS, go to your Unfinished section, tick Select All Images box and hit Submit. Be it 10 images or 100 images, all IPTC data is read, and makes the processing really simple.

iStockphoto is a pain to upload because we have to process each image individually unless you are building your IPTC exclusively for iStock and not the other sites. Vectorstock is an example of site I will never upload to unless they add batch processing and FTP.

Basically, if you want images to sell on your website, get this feature and let it be known here, there are a lot here who likes to give a chance to new sites which are simple of use for us, and have the (cross our fingers, be optimistic, who knows) possibility of making an extra payout each month.

First you need to attract thousands of contributors images to your site, second you need to make it appealing to the customers who buys images, and to have a chance if you stay ''small'', you have to develop a niche for specific image buyers out there... or jump in and try to compete with the bigger Stock sites.

Good luck, and let us know when the FTP and IPTC is out

I'm asking and we're listening, thank you for having taken the time to write such a helpful post

Quote from: stockastic on August 18, 2011, 10:03

My 2 cents worth: all I really want anymore is some sort of stability, an end to steadily declining prices and commissions. Who wants to invest their time in a business that's washing away like a sand castle? It's at the point now where the big sites seem to have their commission reductions planned out far in advance and are just following a schedule for putting them into effect.

It's easy to write, the proof is in the proverbial pudding but...... we're a small team (that's us in the footer) so reducing the commission of our photographers and designers is not something that will happen at Superhug. Right now we want to develop a platform people want to use and that's simple and effective. Thanks to the helpful comments I've had in here today (and on my first day too!), we've a clear view on how to make that happen.

dirkr · « **Reply #17 on:** August 18, 2011, 11:09 »

Ok, sounds interesting.
What should be there (some of this has been mentioned):

FTP Upload
automatic reading of IPTC data (keywords, title description)
set your own price is cool, but there should be the possibility to set a default that is automatically used (no need to type the price for each upload)
clarify the licensing terms: what can a photo be used for, e.g. use in templates to re-sell? used on a product (e.g. mug or t-shirt) to re-sell? that usually requires a different (more expensive) license on other stock sites. You should offer different licences (normal + extended) or we would have to set rather high prices (since extended usage is included) which would lead to lower sales numbers
where are you located? US? then there needs to be some attention to tax issues (as experience has shown with other agencies)?
image sets should be purely optional, including the workflow

The ideal upload workflow would be: Send files via FTP and you're done. No more buttons to click, fields to fill, categories to choose, prices to be typed manually. Should all be fully automated.
If you get that going, with the rates you offer, expect to be flooded with content

Jennie · « **Reply #18 on:** August 18, 2011, 11:19 »

Quote from: dirkr on August 18, 2011, 11:09

Ok, sounds interesting.
What should be there (some of this has been mentioned):

FTP Upload
automatic reading of IPTC data (keywords, title description)
set your own price is cool, but there should be the possibility to set a default that is automatically used (no need to type the price for each upload)
clarify the licensing terms: what can a photo be used for, e.g. use in templates to re-sell? used on a product (e.g. mug or t-shirt) to re-sell? that usually requires a different (more expensive) license on other stock sites. You should offer different licences (normal + extended) or we would have to set rather high prices (since extended usage is included) which would lead to lower sales numbers
where are you located? US? then there needs to be some attention to tax issues (as experience has shown with other agencies)?
image sets should be purely optional, including the workflow

The ideal upload workflow would be: Send files via FTP and you're done. No more buttons to click, fields to fill, categories to choose, prices to be typed manually. Should all be fully automated.
If you get that going, with the rates you offer, expect to be flooded with content

Some awesome posts today, thank you all. It's been quite a first day on here

We're a Canadian-English-Irish team based just outside London, by the way. Everything we do is in US$ & through Paypal.

Jen x

sharpshot · « **Reply #19 on:** August 18, 2011, 16:52 »

Where's the upload page? I'm not going to upload anything that sells much until the legal side is sorted but I signed up (sharpshot) and can't see any contributor back end.

Noodles · « **Reply #20 on:** August 18, 2011, 16:52 »

Quote from: Jennie on August 18, 2011, 07:49

The one constant since the beginning of the Superhug development has been how to convey a hug. I think our verdict is that it's impossible without involving rainbows and teddy bears

Not ruling them out 100%, mind you!
Jen x

Come on, you're designers, think outside the box here! I like the name, its different and catchy and as a fellow designer I can think of heaps of ways to portray it visually. Images that come to mind, hugging an elephant, hugging a building, hugging anything huge! Float those ideas and see what u come up with. Forget rainbows and teddies, that's dinosaur thinking and there's already too much of that here

VB inc · « **Reply #21 on:** August 18, 2011, 17:27 »

Quote from: Jennie on August 18, 2011, 10:16

And the name Superhug? It's a name, it's just a name. In terms of its etymology I believe our Canadian Director came up with it somewhere in South London circa 2006.
Jen x

I bet he was high when that name magically appeared in his head.

Microstock Posts · « **Reply #22 on:** August 18, 2011, 17:32 »

The name of a company doesn't have to relate to the product it sells, it just has to be remembered. Google, Bing, LuckyOliver and other company names are examples of this, ok well maybe LO wasn't so lucky, but u still remember it and u know what it sold.

michaeldb · « **Reply #23 on:** August 18, 2011, 20:29 »

The three most negative posts in this thread were all written by iStock exclusives. I'm puzzled; what business of theirs is the subject of this thread anyway?

If they want to comment on things which do not concern them, maybe they should do so when they have something positive to contribute? $:-\$

Sean Locke Photography · « **Reply #24 on:** August 18, 2011, 20:41 »

Quote from: michaeldb on August 18, 2011, 20:29

The three most negative posts in this thread were all written by iStock exclusives. I'm puzzled; what business of theirs is the subject of this thread anyway?

If they want to comment on things which do not concern them, maybe they should do so when they have something positive to contribute? $:-\$

I'm sorry. We're not allowed to comment on anything other than iStock? Gosh, I missed that rule. Anyhow, I'll comment on what I want to comment on, when I want to comment on it, especially when it has to do with microstock in any form.

michaeldb · « **Reply #25 on:** August 18, 2011, 21:08 »

Quote from: sjlocke on August 18, 2011, 20:41

I'm sorry.

Apology accepted.

Jennie · « **Reply #26 on:** August 19, 2011, 03:27 »

Quote from: sharpshot on August 18, 2011, 16:52

Where's the upload page? I'm not going to upload anything that sells much until the legal side is sorted but I signed up (sharpshot) and can't see any contributor back end.

Hi Sharpshot - we're ironing out the EULA as I type. Again, thank you for your help yesterday.

The upload page is in your Superhug account area, the call to action is "Add a new design to sell".

As far as the origin of the name Superhug goes.....I've now been subjected to a 20-minute, uninterrupted soliloquy from Mr. Superhug himself about is etymology. He's also threatening to indulge himself in a blog post about it. As far as cliffhangers go, this one needs some work, I know

In other news, we're starting development on a bulk upload system that will allow the automatic reading of IPTC data as well as preview image watermarking. We're on the case

Jen x

Carl · « **Reply #27 on:** August 19, 2011, 05:35 »

I joined and uploaded a group of 19 photos. The upload went smoothly, but of course I first had to put the photos in a zipped file. I'll probably wait for the FTP functionality before uploading more.

The photos were listed under "unpublished items," and I assume they'll be published after inspection. Am I correct?

There is only a place holder where the preview image should be.

Overall, I like the site, I like the concept, and I think the idea of making stock photos available on such a template site makes good business sense. I applaud and appreciate the time, talent, effort, and venture capital that you've invested in your project, and I hope it succeeds beyond your wildest expectations.

Jennie · « **Reply #28 on:** August 19, 2011, 05:56 »

Quote from: csproductions on August 19, 2011, 05:35

I joined and uploaded a group of 19 photos. The upload went smoothly, but of course I first had to put the photos in a zipped file. I'll probably wait for the FTP functionality before uploading more.

The photos were listed under "unpublished items," and I assume they'll be published after inspection. Am I correct?

There is only a place holder where the preview image should be.

Overall, I like the site, I like the concept, and I think the idea of making stock photos available on such a template site makes good business sense. I applaud and appreciate the time, talent, effort, and venture capital that you've invested in your project, and I hope it succeeds beyond your wildest expectations.

Wow, what a lovely message, thank you so much. I've asked about the current submission queue and have been dutifully informed that your images will be published this afternoon (you're 5th in the queue at the moment).

Pretty sure I'll never tire of reading your post, thank you again

Jen x

sharpshot · « **Reply #29 on:** August 19, 2011, 17:24 »

Quote from: Jennie on August 19, 2011, 03:27

The upload page is in your Superhug account area, the call to action is "Add a new design to sell".

Something must be wrong, I don't see "Add a new design to sell".

Jennie · « **Reply #30 on:** August 22, 2011, 04:59 »

Quote from: sharpshot on August 19, 2011, 17:24

Something must be wrong, I don't see "Add a new design to sell".

Aha, it's because you haven't ticked the "I am a designer" box (we'll be changing "designer" to "seller").

You can do that here: https://www.superhug.com/users/sharpshot/edit

Once you've done that you'll see the Add New Design to Sell on your account page.

Jen x

sharpshot · « **Reply #31 on:** August 22, 2011, 06:45 »

Thanks, I didn't think of that. Will try and upload a few.

Sean Locke Photography · « **Reply #32 on:** August 22, 2011, 06:49 »

Quote from: Jennie on August 22, 2011, 04:59

Aha, it's because you haven't ticked the "I am a designer" box (we'll be changing "designer" to "seller").

How about the industry standard "contributor", because we don't "sell" images, we "license" them?

Jennie · « **Reply #33 on:** August 22, 2011, 07:35 »

Quote from: sjlocke on August 22, 2011, 06:49

How about the industry standard "contributor", because we don't "sell" images, we "license" them?

That makes perfect sense, thank you. I shall put that to Those Who Make The Decisions!

julie123 · « **Reply #34 on:** August 23, 2011, 04:39 »

I uploaded a few pictures the last one is portrait and the site preview crops the picture making it look completely wrong . how do I delete this upload?

Jennie · « **Reply #35 on:** August 23, 2011, 06:56 »

Quote from: julie123 on August 23, 2011, 04:39

I uploaded a few pictures the last one is portrait and the site preview crops the picture making it look completely wrong . how do I delete this upload?

Hi Julie, I can help delete/correct live previews - if you let me know your username I can have a look for you.

Jen x

julie123 · « **Reply #36 on:** August 23, 2011, 08:52 »

The image has been posted for sale now and looks fine there is no cropping any more.

lirch · « **Reply #37 on:** September 30, 2011, 04:37 »

I don't get the upload system. Maybe its just me but I find it kinda complicated, 30 minnutes and still cant make one image available....

ShadySue · « **Reply #38 on:** September 30, 2011, 04:46 »

Am I missing something? Are there really only 319 pictures on the site?

Perry · « **Reply #39 on:** September 30, 2011, 05:49 »

Quote from: Morphart on August 18, 2011, 10:12

Well DreamsTime is a nice name if you ask mean.

I have always thought it was DreamStime. Well, maybe it's both

kuriouskat · « **Reply #40 on:** September 30, 2011, 14:34 »

Your site looks interesting but I'm going round in circles with the contributor agreement. I'm used to very lengthy legal docs from the other sites I contribute to, and yours is very short and sweet, but where does is says that the stock images are royalty free and that I retain all rights to my images and that contributing is non-exclusive?

Thanks

PLEASE IGNORE: I found the bit I needed now and all looks fine

Morphart · « **Reply #41 on:** September 30, 2011, 15:16 »

Quote from: Perry on September 30, 2011, 05:49

Quote from: Morphart on August 18, 2011, 10:12

Well DreamsTime is a nice name if you ask mean.

I have always thought it was DreamStime. Well, maybe it's both

Rolf it could actually be that also... let's ask them

kuriouskat · « **Reply #42 on:** October 04, 2011, 03:04 »

Where is the 'payment for contributors' info?

Do you pay in £'s or $'s? Do you make payment by paypal? What is the minimum payout level?

Thanks

Jennie · « **Reply #43 on:** October 05, 2011, 04:10 »

Hi KuriousKat & thanks for your question: we pay on the 15th of each month, by Paypal. There is no minimum payout level. We pay in US dollars.

lirch - our new bulk upload FTP feature is almost ready (a matter of days now) for live deployment after rigorous testing. We'll make an announcement when it's live.

I'm also working on a microstock-specific EULA which will be rolled out at the same time.

Thanks for all the interest!

Jen x

microstockphoto.co.uk · « **Reply #44 on:** December 02, 2011, 13:32 »

Hi Jenny,
I started uploading my port. Upload is easy and the site is nice, I think I will continue.

Just some considerations on page layout:
The huge logo/menu bar/message on top of page and the large categories column on the left take too much space, and icons are quite large

As a result, only very few pictures from a search are visible without scrolling; e.g., on a 1280x1024 screen (see screenshot attached) only 6 pictures are visible;

On the same screen, all major sites show about 40-50 pictures, quite easier for buyers to browse search results

helix7 · « **Reply #45 on:** December 02, 2011, 14:26 »

Superhug seems like a cool site. Certainly small, but they have some buyer activity already and could grow. I've had 4 sales for $15.00 since October.

There are definitely some areas they could improve on. Page layout is one of them. For a small collection it's not a big deal yet. But if they plan on becoming a high-volume stock site, the layout will need to support that sort of buying experience.

I think Jenny also needs to look at some potential trademark/copyright issues with images. Star wars characters, comic book characters, etc., in the vector collection seem like an easy target for some cease & desist letters if they're not marked for editorial use only.

kuriouskat · « **Reply #46 on:** December 02, 2011, 18:52 »

Is FTP working Yet? Also, is there a stock-specific EULA in place yet?

I'm holding off uploading until I am sure all is in order, and could do with some reassurance before involving myself further.

THP Creative · « **Reply #47 on:** January 29, 2012, 01:08 »

Just to revive the Superhug thread, I recently joined and uploading via FTP works.

However, I have written two emails to customer support and received ZERO replies - this is worrying!

Has anyone else had any experience with their feedback, or lack thereof?

CD123 · « **Reply #48 on:** January 29, 2012, 13:23 »

Quote from: THP on January 29, 2012, 01:08

Just to revive the Superhug thread, I recently joined and uploading via FTP works.

However, I have written two emails to customer support and received ZERO replies - this is worrying!

Has anyone else had any experience with their feedback, or lack thereof?

Only had extremely friendly and helpful response from Jennie, their Head of Client Care. Try her email [email protected] if that was not the one you used (supplied to you). Can not understand why your mails weren't responded to? Quite unlike them

THP Creative · « **Reply #49 on:** January 30, 2012, 02:44 »

Hey CD123,

Just got replies today stating they were having problems with Google spam filtering. So that might explain it.

The response was very helpful just like you said

THP Creative · « **Reply #50 on:** February 16, 2012, 16:30 »

Hey Superhug, Just in case you are reading here it seems my emails might have gotten eaten up again by your spam filter perhaps? I haven't had a reply again in days and days. (user: thp)

Can you take a look? Thanks!

rinderart · « **Reply #51 on:** February 17, 2012, 16:08 »

I like Jennie's attitude. I just joined.

CD123 · « **Reply #52 on:** February 17, 2012, 21:44 »

Quote from: rinderart on February 17, 2012, 16:08

I like Jennie's attitude. I just joined.

Jen is jewel. Also had 3 sales of $3 each since joining, which is not much, but still much more than I had from some of the so called dedicated RF sites (and at 75% share they have my full support for at least one year).

Morphart · « **Reply #53 on:** February 20, 2012, 09:15 »

Is uploading EPS files through FTP available yet or is this still being worked on?

helix7 · « **Reply #54 on:** February 20, 2012, 15:19 »

Quote from: Morphart on February 20, 2012, 09:15

Is uploading EPS files through FTP available yet or is this still being worked on?

It's available. Maybe not publicly, but ask Jennie.

THP Creative · « **Reply #55 on:** March 19, 2012, 21:22 »

This seemed to work last time, so here goes again...

Superhug, I have sent you a couple of emails over the last few weeks with no response. Please take a look and get back to me!!

Thanks

mantonino · « **Reply #56 on:** March 20, 2012, 00:05 »

Is this site something anyone contributes to really? A few sales?

CD123 · « **Reply #57 on:** March 20, 2012, 00:48 »

Quote from: mantonino on March 20, 2012, 00:05

Is this site something anyone contributes to really? A few sales?

A promising site for the future. Very new to RF and still need some interface development to make it work better for us (and them I feel). Staff with great attitude. Not a straight RF site, so they have a niche in Web Development, thus smaller customer base, but better paying. About 3 months with them with about 800 images, 3 sales, earning $9.

I think RF contributors over maxed at moment for current income, but keep an eye on this one for the future!

Pixart · « **Reply #58 on:** March 21, 2012, 11:45 »

Are they still at it? Haven't heard from them in months, and they haven't even updated their blog since Nov 2011.

helix7 · « **Reply #59 on:** March 21, 2012, 13:35 »

Quote from: Pixart on March 21, 2012, 11:45

Are they still at it? Haven't heard from them in months, and they haven't even updated their blog since Nov 2011.

Their Facebook page went quiet months ago. It does seem like they were very eager and enthusiastic, and then all of a sudden things went silent.

cascoly · « **Reply #60 on:** March 21, 2012, 16:25 »

same experience here - very friendly, helpgul, one sale for $3 last Dec, no action since

mantonino · « **Reply #61 on:** March 21, 2012, 17:04 »

Ok - thank you all for saving my time.

microstockphoto.co.uk · « **Reply #62 on:** March 21, 2012, 17:31 »

Quote

"Are they still at it? Haven't heard from them in months, and they haven't even updated their blog since Nov 2011."

"Their Facebook page went quiet months ago. It does seem like they were very eager and enthusiastic, and then all of a sudden things went silent."

"same experience here - very friendly, helpgul, one sale for $3 last Dec, no action since"

Yes, I had the same impression with a lot of new sites... it's a bit like dating, two good dates and then all of a sudden it seems going nowhere... but it doesn't mean it wasn't worth trying (and possibly waiting a little more)

CD123 · « **Reply #63 on:** March 21, 2012, 23:30 »

Quote from: microstockphoto.co.uk on March 21, 2012, 17:31

Yes, I had the same impression with a lot of new sites... it's a bit like dating, two good dates and then all of a sudden it seems going nowhere... but it doesn't mean it wasn't worth trying (and possibly waiting a little more)

At least with this one it feels like dating. With some of these other new sites it feels more like you picked up something dirty (cheap and unreliable) in the red light district and did not even get your money's worth....

etienjones · « **Reply #64 on:** March 22, 2012, 09:28 »

Quote from: CD123 on March 21, 2012, 23:30

Quote from: microstockphoto.co.uk on March 21, 2012, 17:31
Yes, I had the same impression with a lot of new sites... it's a bit like dating, two good dates and then all of a sudden it seems going nowhere... but it doesn't mean it wasn't worth trying (and possibly waiting a little more)

At least with this one it feels like dating. With some of these other new sites it feels more like you picked up something dirty (cheap and unreliable) in the red light district and did not even get your money's worth....

Ouch! A bit hard wouldn't you say . . . . . .

CD123 · « **Reply #65 on:** March 22, 2012, 09:37 »

Quote from: etienjones on March 22, 2012, 09:28

Quote from: CD123 on March 21, 2012, 23:30
Quote from: microstockphoto.co.uk on March 21, 2012, 17:31
Yes, I had the same impression with a lot of new sites... it's a bit like dating, two good dates and then all of a sudden it seems going nowhere... but it doesn't mean it wasn't worth trying (and possibly waiting a little more)

At least with this one it feels like dating. With some of these other new sites it feels more like you picked up something dirty (cheap and unreliable) in the red light district and did not even get your money's worth....

Ouch! A bit hard wouldn't you say . . . . . .

No

MicrostockGroup Sponsors

Author Topic: Superhug sells stock images (Read 24325 times)

Jennie

Noodles

microstockphoto.co.uk

Microbius

Jennie

Jennie

Jennie

Jennie

Jennie

Noodles

Jennie

Jennie

Jennie

Jennie

Jennie

Jennie

microstockphoto.co.uk

helix7

CD123

rinderart

CD123

helix7

CD123

helix7

microstockphoto.co.uk

CD123

CD123

Related Topics

Sponsors

Microstock Poll Results

Sponsors