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Author Topic: Superhug sells stock images  (Read 9729 times)

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« Reply #25 on: August 18, 2011, 21:08 »
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I'm sorry. 
Apology accepted.


Jennie

« Reply #26 on: August 19, 2011, 03:27 »
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Where's the upload page?  I'm not going to upload anything that sells much until the legal side is sorted but I signed up (sharpshot) and can't see any contributor back end.

Hi Sharpshot - we're ironing out the EULA as I type. Again, thank you for your help yesterday.

The upload page is in your Superhug account area, the call to action is "Add a new design to sell".


As far as the origin of the name Superhug goes.....I've now been subjected to a 20-minute, uninterrupted soliloquy from Mr. Superhug himself about is etymology. He's also threatening to indulge himself in a blog post about it. As far as cliffhangers go, this one needs some work, I know  ;)

In other news, we're starting development on a bulk upload system that will allow the automatic reading of IPTC data as well as preview image watermarking. We're on the case  8)

Jen x

Carl

  • Carl Stewart, CS Productions
« Reply #27 on: August 19, 2011, 05:35 »
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I joined and uploaded a group of 19 photos.  The upload went smoothly, but of course I first had to put the photos in a zipped file.  I'll probably wait for the FTP functionality before uploading more.

The photos were listed under "unpublished items," and I assume they'll be published after inspection.  Am I correct?

There is only a place holder where the preview image should be.

Overall, I like the site, I like the concept, and I think the idea of making stock photos available on such a template site makes good business sense.  I applaud and appreciate the time, talent, effort, and venture capital that you've invested in your project, and I hope it succeeds beyond your wildest expectations.   :)

Jennie

« Reply #28 on: August 19, 2011, 05:56 »
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I joined and uploaded a group of 19 photos.  The upload went smoothly, but of course I first had to put the photos in a zipped file.  I'll probably wait for the FTP functionality before uploading more.

The photos were listed under "unpublished items," and I assume they'll be published after inspection.  Am I correct?

There is only a place holder where the preview image should be.

Overall, I like the site, I like the concept, and I think the idea of making stock photos available on such a template site makes good business sense.  I applaud and appreciate the time, talent, effort, and venture capital that you've invested in your project, and I hope it succeeds beyond your wildest expectations.   :)

Wow, what a lovely message, thank you so much. I've asked about the current submission queue and have been dutifully informed that your images will be published this afternoon (you're 5th in the queue at the moment).

Pretty sure I'll never tire of reading your post, thank you again  :)

Jen x

« Reply #29 on: August 19, 2011, 17:24 »
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The upload page is in your Superhug account area, the call to action is "Add a new design to sell".
Something must be wrong, I don't see "Add a new design to sell".

Jennie

« Reply #30 on: August 22, 2011, 04:59 »
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Something must be wrong, I don't see "Add a new design to sell".

Aha, it's because you haven't ticked the "I am a designer" box (we'll be changing "designer" to "seller").

You can do that here: https://www.superhug.com/users/sharpshot/edit

Once you've done that you'll see the Add New Design to Sell on your account page.

Jen x

« Reply #31 on: August 22, 2011, 06:45 »
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Thanks, I didn't think of that.  Will try and upload a few.

« Reply #32 on: August 22, 2011, 06:49 »
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Aha, it's because you haven't ticked the "I am a designer" box (we'll be changing "designer" to "seller").

How about the industry standard "contributor", because we don't "sell" images, we "license" them?

Jennie

« Reply #33 on: August 22, 2011, 07:35 »
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How about the industry standard "contributor", because we don't "sell" images, we "license" them?

That makes perfect sense, thank you. I shall put that to Those Who Make The Decisions!

« Reply #34 on: August 23, 2011, 04:39 »
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I uploaded a few pictures the last one is portrait and the site preview crops the picture making it look  completely  wrong . how do I delete this upload?

Jennie

« Reply #35 on: August 23, 2011, 06:56 »
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I uploaded a few pictures the last one is portrait and the site preview crops the picture making it look  completely  wrong . how do I delete this upload?

Hi Julie, I can help delete/correct live previews - if you let me know your username I can have a look for you.

Jen x

« Reply #36 on: August 23, 2011, 08:52 »
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The image has been posted for sale now and looks fine there is no cropping any more.  :)

« Reply #37 on: September 30, 2011, 04:37 »
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I don't get the upload system. Maybe its just me but I find it kinda complicated, 30 minnutes and still cant make one image available....

ShadySue

« Reply #38 on: September 30, 2011, 04:46 »
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Am I missing something? Are there really only 319 pictures on the site?

« Reply #39 on: September 30, 2011, 05:49 »
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Well DreamsTime is a nice name if you ask mean.

I have always thought it was DreamStime. Well, maybe it's both :)

« Reply #40 on: September 30, 2011, 14:34 »
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Your site looks interesting but I'm going round in circles with the contributor agreement. I'm used to very lengthy legal docs from the other sites I contribute to, and yours is very short and sweet, but where does is says that the stock images are royalty free and that I retain all rights to my images and that contributing is non-exclusive?

Thanks

PLEASE IGNORE: I found the bit I needed now and all looks fine  ;)
« Last Edit: October 01, 2011, 07:24 by KuriousKat »

« Reply #41 on: September 30, 2011, 15:16 »
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Well DreamsTime is a nice name if you ask mean.

I have always thought it was DreamStime. Well, maybe it's both :)

Rolf it could actually be that also... let's ask them  :D

« Reply #42 on: October 04, 2011, 03:04 »
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Where is the 'payment for contributors' info?

Do you pay in 's or $'s? Do you make payment by paypal? What is the minimum payout level?

Thanks

Jennie

« Reply #43 on: October 05, 2011, 04:10 »
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Hi KuriousKat & thanks for your question: we pay on the 15th of each month, by Paypal. There is no minimum payout level. We pay in US dollars.


lirch - our new bulk upload FTP feature is almost ready (a matter of days now) for live deployment after rigorous testing. We'll make an announcement when it's live.

I'm also working on a microstock-specific EULA which will be rolled out at the same time.

Thanks for all the interest!

Jen x

microstockphoto.co.uk

« Reply #44 on: December 02, 2011, 13:32 »
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Hi Jenny,
I started uploading my port. Upload is easy and the site is nice, I think I will continue.

Just some considerations on page layout:
The huge logo/menu bar/message on top of page and the large categories column on the left take too much space, and icons are quite large

As a result, only very few pictures from a search are visible without scrolling; e.g., on a 1280x1024 screen (see screenshot attached) only 6 pictures are visible;

On the same screen, all major sites show about 40-50 pictures, quite easier for buyers to browse search results
« Last Edit: December 02, 2011, 13:35 by microstockphoto.co.uk »

helix7

« Reply #45 on: December 02, 2011, 14:26 »
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Superhug seems like a cool site. Certainly small, but they have some buyer activity already and could grow. I've had 4 sales for $15.00 since October.

There are definitely some areas they could improve on. Page layout is one of them. For a small collection it's not a big deal yet. But if they plan on becoming a high-volume stock site, the layout will need to support that sort of buying experience.

I think Jenny also needs to look at some potential trademark/copyright issues with images. Star wars characters, comic book characters, etc., in the vector collection seem like an easy target for some cease & desist letters if they're not marked for editorial use only.

« Reply #46 on: December 02, 2011, 18:52 »
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Is FTP working Yet? Also, is there a stock-specific EULA in place yet?

I'm holding off uploading until I am sure  all is in order, and could do with some reassurance before involving myself further.

Microstock Man

  • microstockman.com

« Reply #47 on: January 29, 2012, 01:08 »
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Just to revive the Superhug thread, I recently joined and uploading via FTP works.

However, I have written two emails to customer support and received ZERO replies - this is worrying!

Has anyone else had any experience with their feedback, or lack thereof?

CD123

« Reply #48 on: January 29, 2012, 13:23 »
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Just to revive the Superhug thread, I recently joined and uploading via FTP works.

However, I have written two emails to customer support and received ZERO replies - this is worrying!

Has anyone else had any experience with their feedback, or lack thereof?

Only had extremely friendly and helpful response from Jennie, their Head of Client Care. Try her email jennie@superhug.com if that was not the one you used (supplied to you). Can not understand why your mails weren't responded to?  Quite unlike them  ???

Microstock Man

  • microstockman.com

« Reply #49 on: January 30, 2012, 02:44 »
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Hey CD123,

Just got replies today stating they were having problems with Google spam filtering. So that might explain it.

The response was very helpful just like you said :)


 

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