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Author Topic: Panthermedia - bad news  (Read 13792 times)

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« Reply #25 on: November 17, 2017, 08:30 »
0
They partner with depositphotos. So if you have images with dp they might appear on panther as well.
« Last Edit: November 17, 2017, 08:36 by shiyali »


« Reply #26 on: November 17, 2017, 10:09 »
0
Quote
Wow! I just checked. I closed my account more than a year ago but my portfolio is still online there.

According to the Author Licence Agreement:

7.7. PantherMedia shall remove all Contents by the author by the end date of the contractual relationship. From the end date of the contractual relationship onwards no usage rights will be granted to third parties with the exception of 7.8.

7.8 Exceptions from the deletion and licencing of Contents:
(a) The thumbs for the Contents will not be deleted but remain on the servers of PantherMedia in a separate area.
(b) Contents which have been licensed to customers will not be deleted but deactivated. The related data will be kept for administrative and tax-law purposes and for purposes of liability for defects but can no longer be viewed in the public area.
(c) Contents which are being used in the context of streaming offers shall remain on the servers of PantherMedia for a period of 24 months beyond the end of the contractual relationship and will continue to be displayed on customer pages during this 24 month period. Further licensing of such Content to clients shall not be possible. The payment of any royalties due to the author from this period can be requested in writing after the end of the 24 month period. At the end of the 24 month period the author grants PantherMedia the following right:  At the end of the 24 month period PantherMedia has the option for a two week period to purchase at the fee of a single standard subscription download per streaming use a license to enable the continued provision of the streaming service. The exercise of this right hast be made in text form within the aforementioned 2 week period. To meet the 2 week deadline PantherMedias communication must have been delivered to the author by the last day of the two week period. With this license fee all claims shall be satisfied. These images remain on the servers of PantherMedia and will continue to be displayed on customer pages with a time limit.

Source: https://agenzia-di-stock.panthermedia.net/cms/author-contratto/

Except in my case they changed the license terms and conditions and advised contributors they could end the relationship if we did not wish to accept the new contract terms.  They confirmed they would delete all images from their own and API distribution servers within one week of the end of the contract and even confirmed they had done so.

Which was not true.

farbled

« Reply #27 on: November 17, 2017, 10:42 »
0
Quote
Wow! I just checked. I closed my account more than a year ago but my portfolio is still online there.

According to the Author Licence Agreement:

7.7. PantherMedia shall remove all Contents by the author by the end date of the contractual relationship. From the end date of the contractual relationship onwards no usage rights will be granted to third parties with the exception of 7.8.

7.8 Exceptions from the deletion and licencing of Contents:
(a) The thumbs for the Contents will not be deleted but remain on the servers of PantherMedia in a separate area.
(b) Contents which have been licensed to customers will not be deleted but deactivated. The related data will be kept for administrative and tax-law purposes and for purposes of liability for defects but can no longer be viewed in the public area.
(c) Contents which are being used in the context of streaming offers shall remain on the servers of PantherMedia for a period of 24 months beyond the end of the contractual relationship and will continue to be displayed on customer pages during this 24 month period. Further licensing of such Content to clients shall not be possible. The payment of any royalties due to the author from this period can be requested in writing after the end of the 24 month period. At the end of the 24 month period the author grants PantherMedia the following right:  At the end of the 24 month period PantherMedia has the option for a two week period to purchase at the fee of a single standard subscription download per streaming use a license to enable the continued provision of the streaming service. The exercise of this right hast be made in text form within the aforementioned 2 week period. To meet the 2 week deadline PantherMedias communication must have been delivered to the author by the last day of the two week period. With this license fee all claims shall be satisfied. These images remain on the servers of PantherMedia and will continue to be displayed on customer pages with a time limit.

Source: https://agenzia-di-stock.panthermedia.net/cms/author-contratto/
Not sure what your point is. They deleted my account, completely. But the images are still online. Should they have been used for streaming I would have notified, and the content would no longer be available to other customers as per above.

farbled

« Reply #28 on: November 17, 2017, 11:44 »
+1
Ok I'm sorted. It was a distribution partner after all. What threw me was that they used my old username with PM instead of the one with that partner. Now to contact the distribution partner..

And I apologized to them, since I was a little agitated about it. :)

Noedelhap

  • www.colincramm.com

« Reply #29 on: January 10, 2018, 13:22 »
0
I ended my account in November 2016, which resulted in a complete deletion of my account 6 months later.

By coincidence, I just noticed that some of my work (if not all) is still available on their partner site Alamy, being sold under their name. Apparently they've been cashing with my images 6 months after the cancellation? >:( I sent them an email to get some answers.
« Last Edit: January 10, 2018, 14:57 by Noedelhap »

« Reply #30 on: January 10, 2018, 15:34 »
+2
I ended my account in November 2016, which resulted in a complete deletion of my account 6 months later.

By coincidence, I just noticed that some of my work (if not all) is still available on their partner site Alamy, being sold under their name. Apparently they've been cashing with my images 6 months after the cancellation? >:( I sent them an email to get some answers.

Just like Zoonar and of course the answer will be your images never sold thru Alamy ~ yeah right  ::)

Write to Alamy tell them the images are being put up for sale and they should take them down
« Last Edit: January 10, 2018, 15:42 by Sammy the Cat »

Noedelhap

  • www.colincramm.com

« Reply #31 on: January 11, 2018, 12:24 »
+1
I ended my account in November 2016, which resulted in a complete deletion of my account 6 months later.

By coincidence, I just noticed that some of my work (if not all) is still available on their partner site Alamy, being sold under their name. Apparently they've been cashing with my images 6 months after the cancellation? >:( I sent them an email to get some answers.

Just like Zoonar and of course the answer will be your images never sold thru Alamy ~ yeah right  ::)

Write to Alamy tell them the images are being put up for sale and they should take them down

Received the following reply:

Quote
Hello Mr. xxxxx,
thank you for making us aware of this. We regret that your images were still online by a partner, despite of on time notification. We have contacted Alamy and we will make sure, that your images will be deleted immediately.
We have reviewed sales reports and there were no sales of your images by Alamy.

kind regards

PantherMedia Support Team

I have to take their word for it. I'll keep an eye on this though. if the images aren't removed within 3 days, I'll write to Alamy.

Noedelhap

  • www.colincramm.com

« Reply #32 on: January 16, 2018, 06:29 »
+1
They've removed my images from Alamy.

I don't know what's worse: them purposefully continuing selling my content and keeping the money from sales, or them not being aware of content sold at partners. They're either unethical or very sloppy, or both.

My advice, steer clear of this agency.




 

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