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Messages - MatHayward

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1
Matt, as the promotion closed on december, should I still waiting for promo code or all codes has been sended?
I ask because I've received month ago the photo plan code but I think I qualify also for video in october.
If I understand well there was chance to have both

As far as I know all codes have been emailed already. Yes, you could have qualified for the full CC with video after having received a code for CCP previously. If you think you had qualified but never received the code, please submit a ticket via the contact us link found at the bottom of the Adobe Stock Contributor Portal.

-Mat

2
Adobe Stock / Re: Important Fotolia Announcement
« on: January 09, 2019, 12:05 »
Is it possible to add the whole Fotolia/Adobe portfolio on Adobe Portfolio personal website ?

You should be able to if you add every image to a collection. There isn't a way to do it as a bulk move right now that I'm aware of though it's a good idea.

-Mat

3
Adobe Stock / Re: Extended Licenses?
« on: January 09, 2019, 10:30 »
I just got a video sale where I netted $172.41.  I never had a commission that high on AS.  Usually they're more in the $28-$70 range.

Did Adobe Stock start pushing some sort of extended licensing for videos, or have they always sold these and this is just my first one?

Either way, I'm happy.

That is likely a custom license for an Enterprise customer.

-Mat

4
Adobe Stock / Re: Important Fotolia Announcement
« on: January 08, 2019, 19:30 »
Hey Mat, any updates on Weekly Rankings and Search within our portfolios? Finding an image in the portfolio is pretty much impossible right now.

I have no updates on these feature requests to provide at this time. Thanks for keeping them top of mind.

-Mat

5
General Stock Discussion / Re: Adobe Stock graphs not working
« on: January 08, 2019, 19:25 »
Hi all.
I have noticed that the stats graph is not working properly. Its not updating since Dec 31st. and no blue bars at all.
Anyone else having the same issues?
Thanks

This is a known issue that started on January 1. It is expected to be resolved within this week. Your commissions are still being applied to your account in real time, it's a display bug within the statistics. We are sorry for the inconvenience and appreciate your patience.

-Mat

6
Adobe Stock / Re: 12-week trend graph
« on: January 08, 2019, 19:24 »
My 12-week trend graph freeze at year 2018. No update for2019 yet.

Is just me? Is this bug?


Thanks and all best in 2019!

This is a known issue that started on January 1. It is expected to be resolved within this week. Your commissions are still being applied to your account in real time, it's a display bug within the statistics. We are sorry for the inconvenience and appreciate your patience.

-Mat

7
Adobe Stock / Re: Important Fotolia Announcement
« on: January 03, 2019, 14:30 »
I  still didn t   sync my ft  account with adobe - should I go to "get started" or to "sign in" on adobe site

@ferdinand follow the instructions to sync found here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

-Mat

If you do not have an Adobe ID then click "Get Started" to set one up and sync. If you have an existing Adobe ID then click "I already have an Adobe ID" to sync it with Fotolia.


simple question  - "get started" or to "sign in" on adobe site - i still don t uderstand

If you do not have an Adobe ID then click "Get Started" to set one up and sync. If you have an existing Adobe ID then click "I already have an Adobe ID" to sync it with Fotolia.

8
Adobe Stock / Re: Important Fotolia Announcement
« on: January 03, 2019, 10:46 »
I  still didn t   sync my ft  account with adobe - should I go to "get started" or to "sign in" on adobe site

@ferdinand follow the instructions to sync found here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

-Mat

9
Adobe Stock / Re: Important Fotolia Announcement
« on: December 30, 2018, 13:06 »
I just tried uploading with the new Adobe interface, and I like it very much. However, I cannot set the price for the ELs as I can on the Fotolia page from 30-100.

Mat, I know you have said in the past that we can write in and get this changed, but are we to write in every time we make a submission, or are you going to allow us to set a default amount somewhere?

The Extended license price is fixed across the entire collection at Adobe Stock. The price is $79.99. There is no need for the feature you have requested. While Fotolia is still active however, we can make the change to extended license prices for you. The most efficient way to  submit the request is to write us via the "contact us" link at the bottom of the Adobe Stock Contributor Portal. You can also open a ticket via Fotolia however our response time will likely be slower.

-Mat

10
Adobe Stock / Re: Important Fotolia Announcement
« on: December 30, 2018, 13:03 »

contributors outside the US paid in USD can receive payments through Payoneer,
Mat Hayward

this is the part that interest me - I receive payments in EUR so there is no options for payments through Payoneer. Also I can't change in my account to be payment in USD. Do you have any plan to change this?

No plans to change this that I'm aware of.

-Mat

11
I believe we still (sellers)need a search box inside our portfolio in Adobe Stock to find our images under a keyword, it is very useful to sort of our work for planning new work.

Yes, this is a top feature request that has come up a number of times. The development team is aware.


-Mat

12
I have brought this up with the Product Manager for the contributor portal. It is a bit of a nuisance I agree. The same happens if you clear the auto-keywords then add a title before adding your own keywords. I expect this will be fixed down the road though it is not a high priority as it's fairly easy to work around.

-Mat

13
Adobe Stock / Re: subscription sell 0.27 Credits
« on: December 22, 2018, 10:44 »
Sometime in the next week we will be adding credits into those accounts to compensate for the incorrect withholding.

Did any of you get the whithheld credits back? The week is nearly over, but I did not receive anything.

Send me an email with your account number and I'll take a look. I'm out of the office until Jan 3 but will be checking email intermittently.

-Mat

14
General Stock Discussion / Re: Property Release Forms Confusion
« on: December 21, 2018, 11:09 »
I have had a couple of my photos rejected (SS, Adobe, iStock) requiring a property release.  I have had plenty of my photos accepted that are similar in nature.

Here's the situation.  The buildings I have shot aren't well known or "famous", I am not trespassing on the property itself (taken from the road) and these aren't people's private homes.  There are no names on these buildings or trademarks.

The agencies are super inconsistent in their review.  What's the deal?  What are your thoughts/suggestions?

A building doesn't need to be famous to require a property release. If it is recognizable private property it will likely require a property release at Adobe Stock. You can review our property release requirements here: https://helpx.adobe.com/stock/contributor/user-guide.html?topic=/stock/contributor/morehelp/legal-guidelines.ug.js

-Mat

15
The new Adobe Stock is very frustrating for buying photos compared to Fotolia. Before I could just buy a photo with my credits earned. I can't even select a size or see pricing credits for images anymore. They keep wanting me to buy a subscription.

Am I doing something wrong? I  really need to buy 1 single photo for a client and it isn't letting me use my credits to buy 1 photo anymore. I can't select a size or anything. Did they eliminate sizes?

Am I doing something wrong? Any other Photographers who are also Designers?

Adobe Stock does not sell images based on size and your commissions cannot be used to purchase content at this time.

-Mat

16
Adobe Stock / Re: Two word keywords - are they allowed?
« on: December 18, 2018, 16:47 »
Hey Mat,

I've got a question regarding the title of the file. On most other sites, we are required to enter both a title and a description, but on AS only a title is needed.

Is it better to keep it short as a title or to create more of a description including for instance the type of shot, concept, backstory etc.?

Thanks for your help!

Found the answer for those who want more info on the subject:
https://helpx.adobe.com/stock/contributor/help/titles-and-keyword.html

Thanks for the advise link, answers a question I had and never followed up: Titles are not searchable at Adobe Stock. Instead, content is found through keywords, so be sure to include all important words from the title as keywords.

Looks like I need to do some reading and adjusting.  :)

I have a relatively new piece of information about this to share with you. While the title itself is not searchable, if you add a keyword that is also listed in the title, that word is given extra weight in the search results.

-Mat

Oh nice, thanks Mat.

And what about the position of the words in the title - for instance 'Blue Hat Girl' vs 'Girl With Blue Hat' - would the first word hold more weight than the last given these words are also in the keywords? hehe

Your MSG alias answers your own question.

-Mat

17
Adobe Stock / Re: Two word keywords - are they allowed?
« on: December 18, 2018, 14:26 »
Hey Mat,

I've got a question regarding the title of the file. On most other sites, we are required to enter both a title and a description, but on AS only a title is needed.

Is it better to keep it short as a title or to create more of a description including for instance the type of shot, concept, backstory etc.?

Thanks for your help!

Found the answer for those who want more info on the subject:
https://helpx.adobe.com/stock/contributor/help/titles-and-keyword.html

Thanks for the advise link, answers a question I had and never followed up: Titles are not searchable at Adobe Stock. Instead, content is found through keywords, so be sure to include all important words from the title as keywords.

Looks like I need to do some reading and adjusting.  :)

I have a relatively new piece of information about this to share with you. While the title itself is not searchable, if you add a keyword that is also listed in the title, that word is given extra weight in the search results.

-Mat

18
Adobe Stock / Re: Acceptable acceptance level
« on: December 18, 2018, 13:04 »
@ Mat - are you saying that the acceptance ratio is not a factor in the search algorithm (there are only so many factors available to be used to structure a search return from millions of images)?

Yes, I am saying that acceptance ratio is not a factor in the search algorithm.

-Mat

19
Adobe Stock / Re: Acceptable acceptance level
« on: December 18, 2018, 08:57 »
Does Adobe punish?

Enviado desde mi ALP-L29 mediante Tapatalk

No is the answer to your question. There are no punitive consequences based on your approval ratio. The only time it has ever mattered is in regards to the Creative Cloud giveaway promotion this year which requires a 50% approval ratio based on all uploaded files.

Kind regards,

Mat Hayward

20
Adobe Stock / Re: New stock shoot video for Touch and Tactility
« on: December 17, 2018, 13:53 »
i ha a sale for 0,25 cent..never had it ...can you explain what kind of royalty is this?

It's difficult to say since you are anonymous here I cannot check. My best guess is if you are a silver ranked contributor, your commission rate is 25% for Fotolia based credits sales. If someone bought an XS file for the price of 1 credit, your commission would be .25. Additional details can be read here about Fotolia commission rates: https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

If you have additional questions, please start a new thread as this is not relevant to the original post.

-Mat

21
Adobe Stock / Re: Keyword Order in Lightroom
« on: December 17, 2018, 11:30 »
Matt

I'm sure quite a number of us use Lightroom to process and keyword our images before uploading to Adobe stock and its great that many enhancements have come along over the months. But the one glaring issue is that keywords are always sorted into alphabetic order in Lightroom and then Adobe Stock states clearly that the most important keywords must be first.

Are there any plans to fix that in Lightroom and offer a feature to sort keywords by priority order?

Steve

I'm sorry but I don't think this is going to happen any time in the near future. I've requested it numerous times however it's not in line with the functionality of Lightroom as I understand it.

For my personal workflow, I add a keyword in Lightroom that helps me easily find the file(s) if I need to. I export jpg files with no embedded keywords then add my stock keywords in Adobe Bridge. In Bridge, the keyword order remains intact.

-Mat

22
Adobe Stock / Re: Two word keywords - are they allowed?
« on: December 14, 2018, 02:03 »
Take a Red admiral butterfly. Should it be keyworded as "Red, admiral, butterfly, Vanessa, atalanta" or "Red admiral, butterfly, Vanessa atalanta"?  Obviously, someone searching for an admiral (or a Vanessa) doesn't want an insect, but all the keyword examples I see are for stand-alone words.

The general answer to your question is "yes."

For red admiral butterfly, assuming the actual color is red I would use the keywords "red admiral butterfly, red, butterfly"

The word "admiral should be left out as people search for admiral would likely not be looking for the butterfly type. I don't know much (anything) about butterflies. If there are other types or colors of admiral butterflies you would likely want to add "admiral butterfly" as a keyword also.

-Mat

Any particular reason why the words "red" "butterfly" and "admiral" would need to be listed separately when its included in the phrase "red admiral butterfly"?

By what you say above there is no reason not to add "admiral" as a keyword as it is an essential identifier of the butterly.

Much like a "Monarch butterfly" or "Peacock butterly"

This may be me showing ignorance about butterflies. My assumption was that someone search for "Admiral" would be looking for images of a naval commander and the word wouldn't be relevant on it's own in a butterfly search. Based on a quick search in Adobe Stock it looks like I'm wrong. The best advice I've been given from our metadata expert on staff is to list multiple words as one keyword and separately. "Arctic Fox, Arctic, Fox" as an example. Another would be "Golden Gate Bridge" which is appropriate as one keyword. In that example I would list "bridge" as a separate keyword but probably would not add "gate" or "golden" as individual keywords.

-Mat

23
Adobe Stock / Re: Two word keywords - are they allowed?
« on: December 13, 2018, 17:05 »
Take a Red admiral butterfly. Should it be keyworded as "Red, admiral, butterfly, Vanessa, atalanta" or "Red admiral, butterfly, Vanessa atalanta"?  Obviously, someone searching for an admiral (or a Vanessa) doesn't want an insect, but all the keyword examples I see are for stand-alone words.

The general answer to your question is "yes."

For red admiral butterfly, assuming the actual color is red I would use the keywords "red admiral butterfly, red, butterfly"

The word "admiral should be left out as people search for admiral would likely not be looking for the butterfly type. I don't know much (anything) about butterflies. If there are other types or colors of admiral butterflies you would likely want to add "admiral butterfly" as a keyword also.

-Mat

24
Adobe Stock / Re: Payout minimum reduced to $25
« on: December 13, 2018, 13:10 »
-

25
Adobe Stock / Re: Payout minimum reduced to $25
« on: December 13, 2018, 13:06 »
Thanks for  everyone. We made the change to allow new contributors to cash out sooner. When first getting started it can take a while to get enough momentum to reach the $50 minimum.

An additional advantage for contributors with this change is that in the US, contributors receive a 1099 tax form on commissions regardless of whether the earnings were cashed out or not. This way, contributors that had earned between $25 and $50 in 2018 can cash out. It should make claiming the earnings on tax returns an easier pill to swallow.

-Mat Hayward

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