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Topics - AnneS

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Before I decide to let this go, I wanted to see if this group had suggestions or have ever heard of this happening. When EyeEm first started, I set up an account and submitted some of my cell phone pix. (That's actually how I started in microstock before submitting to other sites recommended here and sending in higher quality pix.) Long story short, after having some success in selling, I looked up my sold images on Google. I discovered that some purchasers actually choose to give me a personal credit line, however, they were spelling my name incorrectly. I soon learned that it wasn't their fault. It seems that somewhere in the set up Getty and EyeEm managed to mangle my last name. (My EyeEm profile is spelled correctly, by the way). With decreasing returns on download rates, it seems to me that the lowest low is that your name can't be updated in the system. I've gone back and forth and EyeEm says Getty and Getty says EyeEm. I've tried the argument that they are attributing the image to the wrong photographer and just really looks bad on their end. I'm at a lost (and have figured I'm screwed.) In hindsight, I should have checked how Getty was displaying my EyeEm info (newbie mistake). This too, is part of the reason I've avoided submitting anything directly to Getty. They can't even get a simple name right? So, if anything, this is a message to be sure your data is correct on the partner sites--even if the home contributor site is correct, your name may not be.

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