So I noticed that some of my old files are missing, I contacted Istock and they say all is ok if so, I need to provide them with some proof.
I send them old acceptance email where is file ID etc
They told me, sorry, its really missing and nothing they can do, the only option is to re-upload the file. I ask if there are other missing files? They don't know, probably yes...

Now I uploaded almost 100 video files, write down keywords, put Model realize on each file etc And only 3 files go online rest don't show in my portfolio, once again I opened a ticket and they told me all is ok I need to wait 10 more days. So after 15 days I contacted them again and they say sorry, files really is missing in Istock/Getty system and nothing they can do, can I Reupload all the files...

So .... I'm an Exclusive contributor who now needs to guard all my files, compare if something is missing etc and for all of that I get max 25% & -30% tax

So is iStock/Getty going down? what is happening, should I really become non-exclusive and leave istock? Why all is SO bad?

ps Sorry for bad English