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Messages - MatHayward
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1
Matt: Are we allowed to use Adobe Firefly 3 Beta (that was released today) to generate AI images to be uploaded to Adobestock?
Yes, Firefly Image 3 allows for commercial use, including stock submissions.
-Mat Hayward
Is Firefly web version part of creative cloud or do we need to purchase it as new?
And does it gives unlimited generations or have any limits?
This information and more can be found in the Firefly FAQ linked here: https://www.adobe.com/products/firefly.html#questions-we-have-answersThe relevant answer to your question in the faq is that Your Creative Cloud, Adobe Express, Firefly, or Adobe Stock subscription now includes monthly generative credits that give you access to content creation features powered by Firefly. thanks, Mat Hayward
2
That's not good; I am puzzled that I've seen lots more of the $0.32 custom royalties, but nothing lower. I did note that today's royalty rate on the higher end custom royalties was up to $1.06 (from $1.05 for the last few days). Not back to the $1.37 from January, but still nice to see something going up instead of down 
Do you see any of the $1.06 custom royalties?
Mat Hayward had written that the royalty rates for the unlimited subscriptions were calculated daily based on total purchase volume - which I would have expected to be the same worldwide, but perhaps that's not the case. I'm in the US; are. you? (I know people had said this isn't a tax withholding issue).
Yes, I'm not in US, so it's still puzzling for me, because the last 2 days I'm getting custom $1.06 too...
@bpawesome What is the image number? I'm not aware of any .28 royalties at this time. -Mat Hayward
3
« on: April 24, 2024, 12:47 »
Matt: Are we allowed to use Adobe Firefly 3 Beta (that was released today) to generate AI images to be uploaded to Adobestock?
Yes, Firefly Image 3 allows for commercial use, including stock submissions. -Mat Hayward
4
« on: April 23, 2024, 18:33 »
...
Even with just one AI-generated pixel,do I still have to label the content as AI? 
don't underestimate single pixels --after all, the sophons are omniscient proton-sized nanobots
the 3-body problem!:D ok you've definitely already seen fallout! I just recently saw that the 5th season of StarTrek Discovery is out,later I'll start the free trial via Amazon Prime,since i have already used the free trial in Paramount!
anyway yes,I wondered if something had changed since Mat's last livestream,however it would be interesting if we could have a checkbox for content where we can declare that the subject is real,because it's a shame to have to label content as AI if only an abstract background is added for example,who knows maybe in the future!
Here is the official policy per our learn and support page on generative AI about when to tag as AI and when it is not necessary. Does the use of Generative Fill and Generative Expand in Photoshop and Generative Recolor in Illustrator require labelling an image as generative AI?Label your image as generative AI when the use of generative AI tools in Photoshop or Illustrator changed, augmented, or added a new primary subject of an image. Examples when to label your image as generative AI:Generating new additions, such as a new person, animal, or object Adding new subjects might compromise the accuracy of an image Making significant adjustments or changes to a human subject in an image Recoloring the primary subject of an image Examples when you wouldnt be obligated to label an image as generative AI:Extending background for any reason Removing IP or other forms of retouching Removing distracting objects or people Recoloring the background of an image
6
« on: April 17, 2024, 09:04 »
Hi everyone,
We are announcing the ability to upload videos through drag and drop directly into the Contributor Portal. You will now be able to choose between drag and drop in the Portal or SFTP for your video uploads. We encourage you to continue uploading large volumes of video through SFTP for ease of submissions.
Let me know if you have any questions,
Mat Hayward
7
« on: April 15, 2024, 10:06 »
Is there a way when looking at your Adobestock port to filter it for AI content only?
No, search filters are not accessible when viewing profile portfolio pages. -Mat Hayward
9
« on: March 25, 2024, 11:46 »
We do not provide specific, detailed custom rejection responses as that would extend the wait time for moderation far beyond what it is now. I suggest you post a sample of content you feel was rejected in error here for impartial feedback from the MSG community. It's hard to see our own work through impartial eyes, you may get some feedback that you hadn't thought of before.
Good luck,
Mat Hayward
Hi Matt,
Here is one example of rejected image:
I appreciate you sharing the example. I'm not sure I understand the concept of this image however. If a customer were to purchase a license to use this image, what would they use it for? -Mat Hayward
10
« on: March 25, 2024, 11:44 »
Yes it's an old thread but just curious if the overall guidelines contained in here are still applicable or have there been any backend changes to AS/Search/Keywording in the meantime that we need to be aware of?
There have not been any significant changes to how search works at Adobe Stock. You still want to list the most important/relevant keywords in order of importance. The most impactful keyword should be first. The top 10 keywords have the most weight in your search results. Good luck, Mat Hayward
11
« on: March 25, 2024, 11:42 »
Hi Matt,
Went to check now and I have 500+ downloads, and 30+ uploads in 2023.
However, I did not get my redeem code. I went to double check my upload approval, and most of them occurred in January, even though the files were uploaded early December.
Is this supposed to be like this? Do I not qualify because of that?
I thought the rule was "images uploaded in 2023". 
If you uploaded the files in December, 2022 and didn't upload any in 2023, you are likely not qualified. Please write to support using the contact us link found at the bottom of the portal and they will be able to confirm with you. -Mat Hayward
12
« on: March 15, 2024, 19:13 »
We do not provide specific, detailed custom rejection responses as that would extend the wait time for moderation far beyond what it is now. I suggest you post a sample of content you feel was rejected in error here for impartial feedback from the MSG community. It's hard to see our own work through impartial eyes, you may get some feedback that you hadn't thought of before.
Good luck,
Mat Hayward
13
« on: March 08, 2024, 15:01 »
Vector uploads have been fully restored. Thank you for your patience.
Mat
14
« on: March 08, 2024, 08:33 »
I'll be sure to share updates with you when available. Thanks in advance for your patience.
-Mat Hayward
15
« on: March 05, 2024, 12:12 »
I've been able to recreate the issue. I will escalate this to the team today. Thanks for alerting me.
Thanks,
Mat Hayward
16
« on: March 04, 2024, 14:14 »
No.
-Mat Hayward
17
« on: March 04, 2024, 14:12 »
is it one decade ago?
This is an indicator that you uploaded a file but didn't submit it. The date reflected in the review page is based on the upload date. -Mat
18
« on: February 26, 2024, 11:31 »
Mat, will the double plan-issue be resolved or is getting two plans and cancelling one the permanent solution here? Just asking to know whether I should wait with redeeming the code.
Quoting myself to bring this up again, since I didn't see a reply.
For now, I recommend contacting customer service via adobe.com for assistance. They should be able to provide you with a replacement code that will extend your current subscription.
thank you,
Mat Hayward
I seem to have worded my question poorly, as this wasn't what I was asking.
I would like to know whether I should hold off redeeming the code to avoid this problem alltogether and whether Adobe has any plans to fix it in the future. If the problem will still occur in a month, because no one is bothering to find a fix, then it makes no difference. If Adobe plans to fix it, then I'd rather wait instead of going down the frustrating customer support route.
My expectation is for a fix to be in place. If you can wait, please do so. Thanks, Mat
19
« on: February 23, 2024, 10:04 »
Mat, will the double plan-issue be resolved or is getting two plans and cancelling one the permanent solution here? Just asking to know whether I should wait with redeeming the code.
Quoting myself to bring this up again, since I didn't see a reply.
For now, I recommend contacting customer service via adobe.com for assistance. They should be able to provide you with a replacement code that will extend your current subscription. thank you, Mat Hayward
20
« on: February 21, 2024, 14:26 »
Because no body answer on this, ask again :/
"When I want to renew the code I get this message :This code is from a country or region that does not match your Adobe ID.
Last year everything went well."
What we to do with this problem? On Adobe support I do not get any valid answer
Is Creative Cloud available in your country
https://www.adobe.com/special/products/creativecloud/pdfs/cc-availability-matrix.pdf
The main issue is that, independently from the availability, it was working before.
So, maybe Mat would care to elaborate why they are suddenly kicking contributors out of the programme?
I can quote the learn and support page with what I believe is the relevant information. https://helpx.adobe.com/stock/contributor/help/royalty-details.html"Contributors located in countries where the apps are not available are excluded from the Bonus Program."thanks, Mat Hayward
21
« on: February 19, 2024, 13:33 »
Thank you Mat,
As I got all the creative apps I have a question:
I already have a subscription for photoshop and lightroom on the same account, will this payment stop automatically or do I have to cancel this subscription?
This question has been asked in a couple of different ways here and the answer applies to all. If the subscription you currently have is EXACTLY the same as the new subscription provided with the bonus code, then you can redeem the bonus code and the expiration date will simply extend by 1 year.
If however, the subscription you have is different in any way (such as the amount of cloud storage included) then redeeming the bonus code will open a new subscription running in parallel with the old one. You need to cancel the old subscription or you will continue to pay for it.
As many of you have discovered, the codes are applied to the contributor portal for those who have qualified. Thank you to everyone for your active contribution and helping to make Adobe Stock what it is. We are truly grateful to you for your efforts and hope you enjoy the year of Creative Cloud!
As always, stay creative!
Mat Hayward
Mat,
Based on my experience, it can be tricky. I thought my current plan was the "generic photography plan". However, I did run into the parallel subscription issue. I think what may have happened is that the "generic photography plan" of a year ago is not exactly the same as the "generic photography plan" of today....so I ended up with a parallel subscription.
OK, thanks for the report. I'll look into this and share what I find out. It's possible there is a change I'm not aware of. Can anyone else confirm they redeemed a code for EXACTLY the same plan but instead of extending the expiration, a different subscription opened in addition to the existing sub?
Thanks again,
Mat
Mat, have the same problem as you described. Now I have active two Photography plan (20GB). The number of applications varies, but I didn't check it before activation...
In this case please contact Adobe customer service directly. They should be able to help get you sorted out. Sorry for the hassle! -Mat Hayward
22
« on: February 19, 2024, 11:48 »
Thank you Mat,
As I got all the creative apps I have a question:
I already have a subscription for photoshop and lightroom on the same account, will this payment stop automatically or do I have to cancel this subscription?
This question has been asked in a couple of different ways here and the answer applies to all. If the subscription you currently have is EXACTLY the same as the new subscription provided with the bonus code, then you can redeem the bonus code and the expiration date will simply extend by 1 year.
If however, the subscription you have is different in any way (such as the amount of cloud storage included) then redeeming the bonus code will open a new subscription running in parallel with the old one. You need to cancel the old subscription or you will continue to pay for it.
As many of you have discovered, the codes are applied to the contributor portal for those who have qualified. Thank you to everyone for your active contribution and helping to make Adobe Stock what it is. We are truly grateful to you for your efforts and hope you enjoy the year of Creative Cloud!
As always, stay creative!
Mat Hayward
Mat,
Based on my experience, it can be tricky. I thought my current plan was the "generic photography plan". However, I did run into the parallel subscription issue. I think what may have happened is that the "generic photography plan" of a year ago is not exactly the same as the "generic photography plan" of today....so I ended up with a parallel subscription.
OK, thanks for the report. I'll look into this and share what I find out. It's possible there is a change I'm not aware of. Can anyone else confirm they redeemed a code for EXACTLY the same plan but instead of extending the expiration, a different subscription opened in addition to the existing sub?
Thanks again,
Mat
I am seeing more reports of new subscriptions being added instead of extending existing subs. Since it's a holiday in the US, many folks are off today. If you haven't already redeemed your code, and you have an active subscription. I recommened holding off until I can confirm whether there is an issue or not. Thanks for your patience, Mat Hayward
23
« on: February 19, 2024, 10:51 »
Thank you Mat,
As I got all the creative apps I have a question:
I already have a subscription for photoshop and lightroom on the same account, will this payment stop automatically or do I have to cancel this subscription?
This question has been asked in a couple of different ways here and the answer applies to all. If the subscription you currently have is EXACTLY the same as the new subscription provided with the bonus code, then you can redeem the bonus code and the expiration date will simply extend by 1 year.
If however, the subscription you have is different in any way (such as the amount of cloud storage included) then redeeming the bonus code will open a new subscription running in parallel with the old one. You need to cancel the old subscription or you will continue to pay for it.
As many of you have discovered, the codes are applied to the contributor portal for those who have qualified. Thank you to everyone for your active contribution and helping to make Adobe Stock what it is. We are truly grateful to you for your efforts and hope you enjoy the year of Creative Cloud!
As always, stay creative!
Mat Hayward
Mat,
Based on my experience, it can be tricky. I thought my current plan was the "generic photography plan". However, I did run into the parallel subscription issue. I think what may have happened is that the "generic photography plan" of a year ago is not exactly the same as the "generic photography plan" of today....so I ended up with a parallel subscription.
OK, thanks for the report. I'll look into this and share what I find out. It's possible there is a change I'm not aware of. Can anyone else confirm they redeemed a code for EXACTLY the same plan but instead of extending the expiration, a different subscription opened in addition to the existing sub? Thanks again, Mat
24
« on: February 19, 2024, 10:32 »
Thank you Mat,
As I got all the creative apps I have a question:
I already have a subscription for photoshop and lightroom on the same account, will this payment stop automatically or do I have to cancel this subscription?
This question has been asked in a couple of different ways here and the answer applies to all. If the subscription you currently have is EXACTLY the same as the new subscription provided with the bonus code, then you can redeem the bonus code and the expiration date will simply extend by 1 year. If however, the subscription you have is different in any way (such as the amount of cloud storage included) then redeeming the bonus code will open a new subscription running in parallel with the old one. You need to cancel the old subscription or you will continue to pay for it. As many of you have discovered, the codes are applied to the contributor portal for those who have qualified. Thank you to everyone for your active contribution and helping to make Adobe Stock what it is. We are truly grateful to you for your efforts and hope you enjoy the year of Creative Cloud! As always, stay creative! Mat Hayward
25
« on: February 18, 2024, 17:18 »
This sounds like good news - but I'm puzzled about the need to check during the week to learn if we qualified. Is there something other than total downloads and being active (20+ accepted assets in 2023)? Unless the US is no longer included in the acceptable countries, I think I'm good
Good point Jo Ann. Should've written to check back in the week to redeem your code if you qualified. -Mat
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