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Messages - Jo Ann Snover

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5801
iStockPhoto.com / Re: How do you feel about IStock?
« on: December 07, 2011, 15:27 »
I left photo exclusive in the fall of 2010. Now I have decided to leave video exclusive. That is how I feel. iStock has to do what it has to do, so do I.

more info here: http://www.eyeidea.com/2011/12/06/expanding-stock-video-distribution/


Thanks for the link to your blog. Although I know a fair bit about iStock for photo and illustrations, I know nothing about video or audio. I did read your post in the video forum but wondered if you'd care to elaborate on what changed with video exclusivity that you found the business case no longer compelling. If it was related to the RC system for earning a royalty percentage - and that yours dropped, that certainly would make sense, but I wondered if there were other video factors in play?

Good luck with the transition

5802
Hearing that someone bought a license, even an extended one, for which the artist (photographer) probably got paid $20 or so and then selling prints for "hundreds of euros" leaves a real sour taste in my mouth. It doesn't seem right that everyone makes a killing EXCEPT the guy responsible for the image.

If the cost of the materials (canvas, frame, printer, ink) and labor to print the image with adequate quality control, which isn't just a push the button and forget it except at low end places like Wal-Mart, are factored in, the site selling the print isn't making a a killing, but just a profit on their sale. That seems OK to me given that they have to buy an XL size to make a print.

5803
Microstock Services / Re: Recomendations to outsource keywording
« on: December 07, 2011, 12:30 »
Your experience suggested failure at a much more basic level than even the issues I thought would be problematic :)

5804
iStockPhoto.com / Re: POLL: Did you boycott Thinkstock?
« on: December 07, 2011, 12:11 »
No new images made it to Thinkstock/photos.com yesterday but one more this morning - we're up to 11 now!

The estimate of 24 years was way too short :)

5805
iStockPhoto.com / Re: Buyers Bailing on Istock
« on: December 07, 2011, 12:07 »
Any five years old would understad how it works the slider, it's not rocket sciencie.

Taking a disparaging attitude towards unhappy customers (buyers, not contributors) make for lousy customer service.

5806
Microstock Services / Re: Recomendations to outsource keywording
« on: December 07, 2011, 12:04 »
I'm curious to know if anyone here is actually using (or has used) a keywording service and if so, what their opinion is of the quality of work done. For the OP, based on his IS portfolio, it seems the type of work where there is some reasonable chance of a service being able to do a good job. Mostly studio shots so what you see in the image is all you have to write. Although they just guess model ages/ethnicity based on looks?

With shots of places or specific technical areas (medical, dental, industrial, etc.) it isn't clear to me how any keywording service can do the work. They can't know, and if they guess wrong, checking and correcting would seem to be nearly as much work as doing it in the first place.

Given that the keywords are the most important thing after the image quality in getting sales, isn't it a tough thing to outsource?

Sorry I can't help with a recommendation as I haven't ever used a service

5807
iStockPhoto.com / Re: Buyers Bailing on Istock
« on: December 07, 2011, 11:09 »
... that one clearly isn't prepared to make any effort. Which of us doesn't use some filters when on amazon, eBay, Landsend or any other large/deep site? iStock, with a few seconds thought, is no more difficult to use than any of these.

I don't agree. I do use filters on other sites, but they are labeled - and thus clear. The price slider (and KKT acknowledged as much in that interview he gave a month or two back when he said in UI tests, buyers just didn't see the price slider) has an awful UI in my opinion. I want to exclude Vetta and Agency but I see a bunch of dots and some number of items that go away if I exclude those dots. It's indirect.

The price checkboxes or sliders at other sites are labelled with amounts of money, or you get ways to include/exclude collections by name (sellers on amazon.com for example).

I think the issue is that if you're already ticked off, making a buyer work that hard to do a simple thing is just one more irritant. And even if the buyer is a lazy ba3t*rd don't you want their money anyway? Only hardworking puritans are wanted as iStock buyers and the rest of you shuffle off somewhere else?

5808
Envato / Re: Eastern European Reviewers
« on: December 07, 2011, 10:21 »
I'm new to PhotoDune, but where did you see who the reviewers are or where they're from?

Reviews seem to be pretty sluggish at the moment, so I'd rather have more timely reviews. Round the clock reviews only really matters if you're getting super-speedy reviews - if it's 5 days, 7am or 5pm doesn't really make a difference

5809
...

 minimum 10 paid downloads means only credit sales or all sales (including subs)?

I assume it means any type of sale, but not free downloads. I don't put in free images, but 123rf has a promotional program where you can contribute free images in small sizes.

5810
...We believe that most of you who have extensive graphs and laser sharp analytical skills would come to the conclusion that the cost cutting effect is very minimal. And any 'cost savings' realized are very small and gradual especially in the beginning.

There will very likely be new entrants into the microstock agencies over the next few years - perhaps some macro photographers who have decided this is where the future is (stranger things have happened). Are we to assume that even if they bring a portfolio of several thousand images, they can never earn the same royalty rate that others of us do? Just because we happened to be part of 123rf before some arbitrary date??

Or are we to assume that new big portfolio contributors will negotiate private deals to get the same rate we're getting?

And if the cost savings are gradual "especially in the beginning" - does that suggest they get larger over time (for those of the newbies who build a big and successful portfolio)? Why is that a good idea?

Suppose I had waited 6 more months before bailing on iStock exclusivity and found I had a reduced commission - that I could never improve upon no matter what I did - because I didn't have 150 images uploaded by January 2012?

If you want to encourage people to work hard and produce, give them a chance to earn the higher royalty rate by generating sales. Without that it just seems so arbitrary to have this two tier compensation scheme just depending on when someone signed up. And soothing words aside, I can't help but view it as the thin end of the wedge that will in the future see the old-timers royalties "aligned" with the new ones, perhaps ironically citing how unfair it is to have two different royalty structures.

Not sure what you mean about motivating "the ones sitting on the fence". If you're talking about iStock exclusives, they have to give 30 days notice, so if they haven't already done that, they're SOL with 123rf already. If not them, who? Who is "sitting on the fence" right now?

And could you elaborate on this "necessary stepping stone towards bigger things"?

I appreciate you joining the discussion Alex, but I just don't see how this scheme makes any sense for the contributor community.

5811
Veer / Re: Veer Subscriptions is live
« on: December 06, 2011, 17:54 »
Perhaps you didn't look at the revised Veer plan. If the buyer doesn't download as many as the maximum permitted, the contributor gets a higher payment. Up to $4.95 if there's only one download and it's yours.

A good thing is that we'll see pretty quickly if buyers are downloading their maximum allowances from the payments we receive. I know that with iStock's subs plan I didn't get anything but the minimum (or if I did it was a very small difference such that I never noticed it).

5812
I think FT was the first site to do a deal with a print on demand place that allowed them to show all the FT images via their API and if a buyer wanted to buy a print they would then buy a license for the image and print it. If a second buyer wanted to buy the image, they'd have to buy another regular license for that image.

If you are printing on demand and expect a high volume, the extended license would be considerably cheaper. If you want to offer a lot of choices but don't expect many buyers for any one image, buying individual licenses probably makes sense - after all the buyer could make the purchase and then print what they'd licensed. Making sure that the print shops do pay for additional licenses is the key, and I'm guessing that there's very little policing of such things - we're effectively on the honor system.

5813
iStockPhoto.com / Re: Cutting off their nose
« on: December 06, 2011, 15:36 »
That's petty and childish, even more so when the deleted posts only relate to site business like adding keywords.

With the bugs, they say they'll delete posts that duplicate bugs already posted, but if yours were duplicates, that doesn't explain why someone else had to post them later on. IOW it's hard to see how this could be coincidence and unrelated to your banning.

My only suggestion is that you deal with bugs, keyword requests via site mail, which is what I do, but as they've banned you from that too, I guess a support ticket is your only option. What a sad state of affairs - woo yay :)

5814
Nice that they are keeping the 50% commission for us old timers but they can change that whenever they want.  Not nice for anyone considering going non-exclusive with istock.  I prefer the way SS do it, pay more to those that sell more, regardless of when they started.  People that put in a lot of work should be rewarded.  Those that don't make much effort can have a reduced commission.  I don't see how putting off potentially great contributors by paying them a lower commission is a good idea.

On the offchance that 123rf is listening to this discussion, I think your suggestion is a very good one. Instead of having all new contributors be at the lower scale, have a two- or three-tier system where earnings (portfolio size is irrelevant) in $$ determine your rate. Grandfathering existing contributors would be a nice touch.

I also think it'd be appropriate to hear something from 123rf as to why they feel the need to reduce commissions - are they investing in marketing or are they seeing reduced business and instead of trying to increase it they hope to keep their profit up by taking from contributors?

And why did only some of us get the e-mail?

5815
Dreamstime.com / Re: My Portfolio
« on: December 06, 2011, 12:18 »
Are you asking for advice on how to sell more? If so, I think the main issue is that you have images that are for the most part very specific to where they were taken and that isn't the biggest part of the microstock market - North America and Europe are for most agencies.

5816
Veer / Re: Veer Planned Outage December 5
« on: December 06, 2011, 10:51 »
Site is still down for me, and no notice on the "be right back" page that gives a hint as to when.

5817
I checked my spam folders but don't see any e-mail from 123rf - did they only e-mail contributors who don't meet the criteria? It would seem to me that all contributors should know what's going on, not just those who are directly affected.

This is like those deals airlines did a while back where the pilots at the regional carriers got less than those at the main airline. Then they based the lower pay on which jets you flew and tried to move some of the "cheap pilot" jets into the main airline fleet. In other words I don't see this as good news even for old contributors like me who have large portfolios and enough sales.

Cutting royalties is not a good sign - and it's a shame as 123rf had been doing reasonably well.

5818
iStockPhoto.com / Re: 'Edstock' now has over 15,000 files...
« on: December 05, 2011, 23:32 »
Seems to me you're presupposing that no buyer actually wants to buy any of this "Agency" content. If they do, they're stuck with a ludicrous price for it. I think it is a buyer issue - things on the site at the wrong price.

5819
iStockPhoto.com / Re: 'Edstock' now has over 15,000 files...
« on: December 05, 2011, 19:41 »
So, five days later, this 'Agency bug' on EdStock's files hasn't been sorted - maybe it's on the list for the downtime tomorrow.

The EdStock Aagency files are still Agency, so it appears fixing this problem isn't much of a priority. With a portfolio of over 77K files, only 2,200 have even one download, and on a quick scan, no blue cameras in those pages.

So if the idea was to do a little test to see if they could get more money for these files, I'd say they have their answer. Most of them are overpriced at E+ - who's going to pay premium prices for pictures of feet on a red carpet?

5820
That certainly sounds like it.If that's the case I don't understand the wording around invoicing for commissions in the membership agreement. But then I read the version that said their commission was 45% and they acknowledged that wasn't correct an changed it, so perhaps they've sensibly decided to deduct their commission at source.

5821
I think their model is that you now need to pay them their commission from the $9 you received, so you owe them $2.25 x 2 if you received two $9 sales. I don't know what time period you have to pay them.

If I have their business model right (and that was based on one quick read of the membership agreement) if a buyer demands a refund, I think it would be from you for the whole $9 and then you'd have to chase up AYCS to retrieve the commissions you paid them that they now weren't owed. You really want to delve into the details of how this works before you get too thrilled about a couple of sales.

5822
Veer / Re: New subscription system - Are sales picking up?
« on: December 05, 2011, 17:58 »
Why do you think the subscriptions are live? I haven't seen any subs sales, but I also haven't seen anything on the site indicating buyers can actually purchase a subscription yet. If it is live, they've really hidden it well.

5823
iStockPhoto.com / Re: Thinkstock/iStock images question
« on: December 05, 2011, 17:27 »
How can you see that Jo-Ann?

If I search for "Jo Ann Snover" - not jsnover - I can see my images at photos.com and ThinkStock

5824
So you get no credit on Corbis, the image is $40 cheaper for the large size, and I assume you get less in royalties (percentage) because there is a cut for both Corbis and Getty in that deal.

In the internet age, why does this whacky model with many layers of distributors still persist? This isn't even an issue of internationalization (i.e. site in a local language) - it says quite clearly that Corbis international distributors can't have the image.

5825
iStockPhoto.com / Re: POLL: Did you boycott Thinkstock?
« on: December 05, 2011, 11:51 »
I think I have your 7 years beat!

I checked this morning ad we're now up to a grand total of 10 images of mine transferred to Thinkstock/photos.com. That's up from 9 at the end of last week and 8 at the beginning of the week.

At this result, I won't see the whole portfolio of 2500 for about 24 years!

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