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Microstock Photography Forum - General => Selling Stock Direct => Topic started by: PaulieWalnuts on January 20, 2012, 11:12

Title: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: PaulieWalnuts on January 20, 2012, 11:12
Most of the people that have bought directly from me have contacted me and bypassed the online shopping system. So I'm wondering if continuing to invest in a shopping system like Photoshelter is worth it instead of just going with an SEO optimized Wordpress setup or standard gallery website.

What's been your experience?
Title: Re: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: cthoman on January 20, 2012, 11:33
A little of both. Mostly I'd say people just use the shopping system. I usually encourage it too. I get custom requests as well that I do outside the cart.
Title: Re: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: Pixart on January 20, 2012, 12:15
How do you deliver the large files if there is no purchase & download area?  

(I don't have a store btw,  but I do use Smugmug for client proofing and guess I could upload a full size that could be downloaded if I had to).
Title: Re: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: lagereek on January 20, 2012, 12:23
Same here, everyone contacted me directly.
Title: Re: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: PaulieWalnuts on January 20, 2012, 12:45
How do you deliver the large files if there is no purchase & download area?  

(I don't have a store btw,  but I do use Smugmug for client proofing and guess I could upload a full size that could be downloaded if I had to).

FTP site or give them access to the file on your web server.
Title: Re: Direct Sales Poll: Buyers Use Shopping System or Contact You?
Post by: microstockphoto.co.uk on January 20, 2012, 14:52
The whole point of doing stock for me is not having to deal with customers directly. So - if I 'll ever set up my own site - I'll do everything possible to avoid them contacting me, even at the cost of losing some sales.