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Author Topic: "Status of your submitted images" emails missing from Shutterstock  (Read 5440 times)

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ruxpriencdiam

    This user is banned.
  • Location. Third stone from the sun
« Reply #25 on: March 28, 2012, 21:13 »
0
i cant believe that everyone comes over here to complain about this when in a matter of seconds on the SS Bugs forum they could get an answer! ???

Quote from: moderator
Dear Contributors:

There is a known issue in regards to the automated confirmation email(s) of recently reviewed batches. We are currently working to resolve this issue at this time.

As a reminder, you may log into your contributor account at any time at http://submit.shutterstock.com in order to check the Status of Your Images. Under the Stats tab, click on "Status of Submitted Photos", go to "Rejected photos", and choose the corresponding batch. All of the reasons will be listed there.

Once more information is available, I or another member of our staff will post an update here.

Sincerely,
Anthony Correia
Director, Content Operations
Shutterstock & Bigstock


« Reply #26 on: March 29, 2012, 01:36 »
0
i cant believe that everyone comes over here to complain about this when in a matter of seconds on the SS Bugs forum they could get an answer! ???

It's probably because we've all been lobotomised.

« Reply #27 on: March 29, 2012, 09:23 »
0
i cant believe that everyone comes over here to complain about this when in a matter of seconds on the SS Bugs forum they could get an answer! ???

It's probably because we've all been lobotomised.

 ;)

I see, that explains why those mere seconds turned into a seven day wait for an answer from SS in the Bugs forum. On this one we were lucky, many of the questions in that forum get no response at all from SS or at best platitudes that deny or ignore the real issues.

WarrenPrice

« Reply #28 on: March 29, 2012, 11:54 »
0
Should be fixed:

Dear Contributors:

The issue with automated Submission Status Emails not being sent has been resolved.

This issue was first reported in the following thread: http://submit.shutterstock.com/forum/viewtopic.php?t=121312&highlight=

Note: For all bug/glitches, please continue to use the Bugs/Glitches Forum area.

Thank you all for your patience.

Sincerely,
Anthony Correia
Director, Content Operations
Shutterstock & Bigstock

Paulo M. F. Pires

  • "No Gods No Masters"
« Reply #29 on: March 31, 2012, 17:26 »
0
It's fixed. Last batch ( 29/03 ) was reviewed today, and I receive an email confirming that. Images on DB already ( one sold )... They are working very well  ;D


 

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