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May 27, 2012, 05:01

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MicrostockGroup » Forum » Top Tier - Big 4 » Shutterstock.com » All of my stats/downloads disappeared back to 8-13-08

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Topic: All of my stats/downloads disappeared back to 8-13-08

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scrappinstacy

« on: August 21, 2008, 09:14 »

#link

SS doesn't show any downloads or OD's in my stats back to 8-13-08. I'm sure it's just a glitch but what a shock to see everything go backwards! Yesterday, everything showed fine. This morning, I lost $.

Anyone else having this problem?


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Pixart

« Reply #1 on: August 21, 2008, 10:12 »

#link

Not today, but it happened to me once last week. It took about 3 hours, but the numbers came back and appeared to be correct. I had sent a note to support while it was down, and they responded the next day "this is what I see in your totals, is it wrong?" - rather than addressing the fact that 5 days earnings had vanished entirely.


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scrappinstacy

« Reply #2 on: August 21, 2008, 11:32 »

#link

Stats have returned and appear correct. Thanks for your reply, Pixart!


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