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Author Topic: Can't upload anymore at Shutterstock  (Read 1760 times)

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« on: February 17, 2017, 05:46 »
0
Hi, Since a few weeks I can't upload anymore. The 'submit for preview' button doesn't work. And the one time it did, I had to change and edit my submission (but I had no faults in my submission) and when I tried to change things it didn't work. Keywords disappear and Shutterstock doesn't reply to my mail (almost a week now). I work with them since 2006 but it is really bad now. Anyone else having uploading problems?


« Reply #1 on: February 17, 2017, 11:23 »
+1
Works fine for me.  I use firefox v.51.01 browser have found that sometimes this sort of thing happens with some browsers and not others.  You might try changing browsers.

My uploads are taking forever to be reviewed though.  Been over 4 days for some.  Had been much quicker lately before this batch.

fred
« Last Edit: February 17, 2017, 11:25 by Fred »

« Reply #2 on: February 17, 2017, 12:45 »
0
are your tax forms up to date?

« Reply #3 on: February 17, 2017, 15:29 »
0
Have you tried FTP?

« Reply #4 on: February 17, 2017, 16:51 »
0
Maybe try Xpiks, I've never had a problem with it and it's so easy to use.

« Reply #5 on: February 17, 2017, 17:12 »
0
Maybe try Xpiks, I've never had a problem with it and it's so easy to use.

Xpiks can upload photos to SS?

« Reply #6 on: February 17, 2017, 23:12 »
0
Maybe try Xpiks, I've never had a problem with it and it's so easy to use.

Xpiks can upload photos to SS?
Yes, it's what I always use. It's free. You just need your FTP code and you're good to go. Just a warning in case it happens to you... I can't click to upload, I have to drag and drop... just a little fault for some reason.

« Reply #7 on: February 19, 2017, 11:50 »
0
Thanks! The problem is not the uploading but the submitting. I have the photos waiting in line to be submitted but there it goes wrong. I haven't heard from Shutterstock after writing two emails explaining the problem with screenshots. Ah well, I will submit them elsewhere. Their loss.....

« Reply #8 on: February 24, 2017, 09:13 »
0
Maybe try Xpiks, I've never had a problem with it and it's so easy to use.

Xpiks can upload photos to SS?
Yes, it's what I always use. It's free. You just need your FTP code and you're good to go. Just a warning in case it happens to you... I can't click to upload, I have to drag and drop... just a little fault for some reason.

I use Xpiks everyday but for some reason it got stuck in my head that on SS you can only upload videos over ftp.

« Reply #9 on: February 25, 2017, 01:34 »
0
Maybe try Xpiks, I've never had a problem with it and it's so easy to use.

Xpiks can upload photos to SS?
Yes, it's what I always use. It's free. You just need your FTP code and you're good to go. Just a warning in case it happens to you... I can't click to upload, I have to drag and drop... just a little fault for some reason.

I use Xpiks everyday but for some reason it got stuck in my head that on SS you can only upload videos over ftp.

Sorry, I have no idea about video but Xpiks is FTP.


 

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