MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: akaza on April 14, 2017, 00:04

Title: Contributor Page "502 Bad Gateway"
Post by: akaza on April 14, 2017, 00:04
Have anyone experience the same issue now?
looks like the page isn't down except me :(


edit: nvm, its up now :)
Title: Re: Contributor Page "502 Bad Gateway"
Post by: JPSDK on April 14, 2017, 00:06
yes, 2 min ago
Title: Re: Contributor Page "502 Bad Gateway"
Post by: BaldricksTrousers on April 14, 2017, 00:30
Me, too.
It's redirecting to something called contributor-accounts.shutterstock, which I've never seen before.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: BigBubba on April 14, 2017, 00:33
Same here


Sent from my iPhone using Tapatalk
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Grafvision on April 14, 2017, 00:33
Me, too.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Minsc on April 14, 2017, 00:43
Looks like all contributor logins are down. Can't log in on the website or app.

Luckily, the main SS site is still up, so sales will continue. Guess we'll have to wait until someone calls the dev-ops team at 3 am in the morning to get it fixed.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: seanh on April 14, 2017, 00:56
Just went down in Australia 5 mins ago for me
Title: Re: Contributor Page "502 Bad Gateway"
Post by: skyfish on April 14, 2017, 01:04
Same here
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Smilla on April 14, 2017, 01:48
Ditto. Bad Gateway.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Smilla on April 14, 2017, 02:02
Aha its working now!
Title: Re: Contributor Page "502 Bad Gateway"
Post by: JPSDK on April 14, 2017, 02:15
not working here
Title: Re: Contributor Page "502 Bad Gateway"
Post by: thepokergod on April 14, 2017, 02:24
It's down for me and when I search the main buyer side site for my own clips it appears they're all offline. What the heck is going on!?
Title: Re: Contributor Page "502 Bad Gateway"
Post by: urbazon on April 14, 2017, 02:37
It's down for me too, even the buyer site.  :-\
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Microstockphoto on April 14, 2017, 02:44
i got those too, in multiple browsers, and the buyer site too. i thought it was my problem, because clearing cookies and cache resolved the issue

weird though because the contributor app had the same issue
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Microstockphoto on April 14, 2017, 02:47
i logged out to try again and its down again LOL
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Thomas from France on April 14, 2017, 02:54
down in France
Title: Re: Contributor Page "502 Bad Gateway"
Post by: BaldricksTrousers on April 14, 2017, 02:59
What the heck is going on!?
DON'T
PANIC


It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502
Title: Re: Contributor Page "502 Bad Gateway"
Post by: akaza on April 14, 2017, 03:04
"Hello Daniele! We are having some issues with the websites today. Please bear with us while we are trying to fix it."

just found this in their facebook
Title: Re: Contributor Page "502 Bad Gateway"
Post by: hansenn on April 14, 2017, 03:06
still down here

ok now  :D
Title: Re: Contributor Page "502 Bad Gateway"
Post by: mboy on April 14, 2017, 03:58
not OK for me yet  >:(
Title: Re: Contributor Page "502 Bad Gateway"
Post by: jackboy on April 14, 2017, 04:02
What the heck is going on!?
DON'T
PANIC


It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502
Sale thing for me
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Chichikov on April 14, 2017, 04:02
Down here too

<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>

<center>nginx</center>
</body>
</html>
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
Title: Re: Contributor Page &quot;502 Bad Gateway&quot;
Post by: jackboy on April 14, 2017, 04:02
What the heck is going on!?
DON'T
PANIC


It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502
Sale thing for me
same
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 04:03
Not working in Spain.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: lucagavagna on April 14, 2017, 04:28
Not working in Italy but the worst is that neither the www.shutterstock.com (http://www.shutterstock.com) is working. So not selling now
Title: Re: Contributor Page "502 Bad Gateway"
Post by: emjaysmith on April 14, 2017, 04:39
Down here in UK again.
Had the same problem a few days ago.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Chichikov on April 14, 2017, 04:40
Not working in Italy but the worst is that neither the [url=http://www.shutterstock.com]www.shutterstock.com[/url] ([url]http://www.shutterstock.com[/url]) is working. So not selling now


Accipicchia!!

Some hours ago it was working :(
Title: Re: Contributor Page "502 Bad Gateway"
Post by: LifeofRileyDesign on April 14, 2017, 04:49
Not working in Australia either!!

I'm rather upset as all these changes they keep making just seem to be making SS worse :(
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Dodie on April 14, 2017, 05:16
Contributors' login and forum down for a while now in many paces. Buyer site is up for me. Here is a map for the outage: http://downdetector.com/status/shutterstock/map/ (http://downdetector.com/status/shutterstock/map/)
Title: Re: Contributor Page "502 Bad Gateway"
Post by: kunilanskap on April 14, 2017, 05:52
Same Here (Australia)
Title: Re: Contributor Page "502 Bad Gateway"
Post by: kevinbrine on April 14, 2017, 05:56
Affirmative. (Canada)
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 06:09
They, Shutterstock tweeted:

We apologize for the trouble with accessing our site. Our team is aware of the issue and working on a solution. Thanks for your patience!

Its all about patience...
Title: Re: Contributor Page "502 Bad Gateway"
Post by: jonbull on April 14, 2017, 06:15
another day lost of sales...a good batch of food photography all approved that could have sold good first day useless...they should begin cleaning their database of all that crap and unsold files...instead of showing the record of crap files per page in the micro stock industry.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 06:18
“Patience is bitter, but its fruit is sweet.”
― Aristotle

Let's be positive, I am actually doing great at Shutterstock. Really!
Title: Re: Contributor Page "502 Bad Gateway"
Post by: mboy on April 14, 2017, 06:41
It is back
Title: Re: Contributor Page "502 Bad Gateway"
Post by: sliper on April 14, 2017, 06:44
This site is falling apart... Lowest month from may be 6 or 7 years, nothing new sells, 8 days without single ODD... So who cares for them, i putting all my effort to upload new files in other sites but not there...
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Chichikov on April 14, 2017, 06:49
It is back
Gone again…


https://twitter.com/Shutterstock
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 06:56
Not here in Spain, Its still not working. I wanted to upload some images but I guess I have a day off.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: BaldricksTrousers on April 14, 2017, 07:06
Working for me, now, in Qatar, but no sales today,

...... partly working. Earnings page is showing but some internal links seem to be down, forum for example.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 07:23
Still not working, https://twitter.com/shuttertech?lang=es, they, shutter technicians have their own twitter account, they have a lot of fun though. But no messages about the site not working.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 07:28
Its working! No sales today, yet...
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Shelma1 on April 14, 2017, 07:29
It seems to be working for me, but no sales have been reported in my account since just after midnight NY time. Sales have been weird all week...I suspect it's affecting earnings reporting more than they're letting on.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: fritz on April 14, 2017, 07:38
It's back but no sales?
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mantis on April 14, 2017, 07:57
Could that explain why I've only made 38 cents today?
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Shelma1 on April 14, 2017, 08:03
Yes. There's clearly something wrong with the sales.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: JetCityImage on April 14, 2017, 08:04
"As you know, we are investing heavily in upgrading the technology that powers Shutterstock’s infrastructure, but we really don't know how to use it yet, and as such, our customers and contributors will either have to deal with it or go somewhere else to buy/sell stock..."
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 08:04
That is at least 0,38 cents, I did not sell anything, zero, nada, nothing. Weird. I hope its because of good friday and the technical failures and that it soon will catch on.. You "Mantis" have a lot more images then I do, but still its crazy.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 08:13
Quote
Yes. There's clearly something wrong with the sales.
This started right after the history sales "update" Yesterday was already a low point. Still nothing..
Title: Re: Contributor Page "502 Bad Gateway"
Post by: kaboom on April 14, 2017, 08:18
This started right after the history sales "update".

Are they trying to imply that our sales are history now?  :D
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Artist on April 14, 2017, 08:25
There is huge downfall, it look like a worst sunday.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Jens G on April 14, 2017, 08:27
Don't forget that it's Good Friday today. In many countries it's a holiday.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 08:28
Quote
Are they trying to imply that our sales are history now?
I seriously invested in mine portfolio, I'am doing good. But yesterday and today it seems like our sales are history indeed. Ha! I am a bit worried though. You know what I am going to do? I am in Valencia, Spain right now. Its 26 degrees outside. I am going to drink some beers and cheers on all hard working contributors!
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 08:30
Quote
Don't forget that it's Good Friday today. In many countries it's a holiday.

That is true, its a holiday but even then. I never had this in more then two years.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: cobalt on April 14, 2017, 08:33
Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Mirco Dutch on April 14, 2017, 08:39
Quote
Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.

True, but why don't they communicate this with us? They can be honest and say, 'listen there will be some glitches, that's why we are doing this during the holidays' But nothing from them to clear things up.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Shelma1 on April 14, 2017, 08:41
Don't forget that it's Good Friday today. In many countries it's a holiday.

Holiday schmoliday. I had 20 times the number of sales on Good Friday last year and the year before. There's clearly something wrong.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: kaboom on April 14, 2017, 08:57
Public holidays never affected my sales much, I had 2 good years of stable income but since November, Im seeing 30% drop and this April, so far, Im about 50% down on last year... I cant be angry, I expected it because Im not very productive and the good run had to eventually end.. but it was a very sudden drop and this month seems overall like a bad joke.. a very long April Fools Day :-/
Title: Re: Contributor Page "502 Bad Gateway"
Post by: sliper on April 14, 2017, 09:12
Public holidays never affected my sales much, I had 2 good years of stable income but since November, Im seeing 30% drop and this April, so far, Im about 50% down on last year... I cant be angry, I expected it because Im not very productive and the good run had to eventually end.. but it was a very sudden drop and this month seems overall like a bad joke.. a very long April Fools Day :-/

+1 total i am not sure what is going on but is not good at all...
Title: Re: Contributor Page "502 Bad Gateway"
Post by: BaldricksTrousers on April 14, 2017, 09:13
Hopefully there are some sales queuing to get reported.....  but that's just me trying to be optimistic.
PS - just got a sub and quite a decent SOD so maybe they were in a queue
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Shelma1 on April 14, 2017, 18:58
The contributor side seems to be down again. $%^#&@.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Jo Ann Snover on April 14, 2017, 19:09
It was up and I was nearly done with submitting and then I get meerkats! Perhaps I'll give them some space to try and stabilize things.
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Chichikov on April 15, 2017, 11:41
Quote
Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.

True, but why don't they communicate this with us? They can be honest and say, 'listen there will be some glitches, that's why we are doing this during the holidays' But nothing from them to clear things up.

They comunicate on Twitter
https://twitter.com/Shutterstock

https://twitter.com/Shutterstock/status/852836882782183424
Title: Re: Contributor Page "502 Bad Gateway"
Post by: Stockmaan on April 20, 2017, 06:00
Today is SS contributor page very very slow (europe).  Others?