OMG I just checked and I get this message : "This contributor has no active images in their portfolio." 

I noticed that I only have 8 photos in my portfolio. I did not make any sales and every dis I make a sale. What is going on?

I did not actually find my photos through the search engine, meaning the clients can not find my images.

Yup. 90% of my port is gone. Searching by "new" is screwed up...shows images from last year. what. I really do think they hired away iStock staff. Breaking things on a regular basis during the busiest time of year.

Calm down everybody!
As they are making changes on the site it is probably a temporary glitch.
Don't worry, they have backups and backups of backups�

Quote from: Chichikov on November 09, 2017, 11:31

Calm down everybody!
As they are making changes on the site it is probably a temporary glitch.
Don't worry, they have backups and backups of backups�

It's not just that there is some glitch, but that it happens mid-day on the East coast and it will affect sales. Adjustments should be made on a Saturday evening.

From Kate on the Shutterstock Forum
https://forums.submit.shutterstock.com/topic/92244-portfolio-disappearing/?do=findComment&comment=1642183

Has anyone figured out why some clips stayed online?

In my portfolio only high performance images still online...

Why are they tweaking and fiddling with the actual site instead of using an offline test version?

The portfolio is back, the crybabies can dry their handkerchiefs ...

Portfolio is there, popular is back to normal, my language changed to Polish thou, went normal after selecting English.

checked

popular images...images with zero sales...all my best performers are gone from popular....i smells something very bad...not a case i have 10 dl only today....

every time they changes and screw something i'm f..u up....


note: best match has the images who once were under the popular tab in the same order....

My popular images are just the same...

Al leats for me...

So what did happen here then? Do we have lost sales, what was the glitch, why has this happened again? Will SS ever answer these questions in a transparent manner we can perhaps never expect from coorps??

Why does this issue of ports vanishing keep on happening??

Quote from: jonbull on November 09, 2017, 13:19

checked

popular images...images with zero sales...all my best performers are gone from popular....i smells something very bad...not a case i have 10 dl only today....

every time they changes and screw something i'm f..u up....


note: best match has the images who once were under the popular tab in the same order....

Here too! Images with 0 downloads are on the top Popular page :S

That would explain why I sold 3 clips in a row that had no sales before.

Quote from: Stockmaan on November 09, 2017, 16:14

Quote from: jonbull on November 09, 2017, 13:19

checked

popular images...images with zero sales...all my best performers are gone from popular....i smells something very bad...not a case i have 10 dl only today....

every time they changes and screw something i'm f..u up....


note: best match has the images who once were under the popular tab in the same order....

Here too! Images with 0 downloads are on the top Popular page :S

Ditto and about 600 are gone. they better come back or Im gonna go ballistic. Most popular is now least Popular.

Also, color in Photos is wacky Over saturated.

Check your monitor, check your eyes, check in with your doctor if the colors all look wacky. Or just have another martini and kick up your feet. It will be better tomorrow and broken again the day after. What is this, the first time the whole site has gone nuts? We should all be used to this by now. Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?

It's not abnormal it's the usual.

The whole popular change is somebody reversing the > and that's just like computers and programming, isn't it? Tomorrow it will be back to crazy with best images somewhere near the front, but nonsense. Why do we care when it's irrational and changes by the hour or day? Then changes back to something just as stupid. 

It worked for a week or two, that's different.

Yada wrote....."Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?"


I dont know. It has never happened to me and if it did I can fix it or with a Phone call  have a guy here in 20 minutes..My wife also, she runs the Box Office around the world for all the major studios and If something isint right. It's fixed in a heartbeat. Doing Microstock is pretty low on our Joint priority Business Income List.. you can pretend you Love the Place all ya want. they could care less about you or anyone else. All I want is a site to be time and cost effective because I am.. all else is whining in My book.

And if it's on there side, then fix it, * it. I don't need anyone "Advocating" for me and change. I want them to do the Job "WE" pay for. * It. And I want smart people working for us. People that should have known to test this first.....Period. Yada,Yada.

It's not looking good this morning. Most popular is completely screwed up. In one of my niches my most popular file has suddenly been replaced in the search by a ripoff of my illustration that's been on the site for a while and never performed very well before.

If they kept 10% of our earnings I could maybe cut them some slack. But if you're going to keep such a huge percentage of our money that you make yourself a billionaire, you really should be able to hire competent people.

Yada wrote....."Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?"


I dont know. It has never happened to me and if it did I can fix it or with a Phone call  have a guy here in 20 minutes..My wife also, she runs the Box Office around the world for all the major studios and If something isint right. It's fixed in a heartbeat. Doing Microstock is pretty low on our Joint priority Business Income List.. you can pretend you Love the Place all ya want. they could care less about you or anyone else. All I want is a site to be time and cost effective because I am.. all else is whining in My book.

And if it's on there side, then fix it, * it. I don't need anyone "Advocating" for me and change. I want them to do the Job "WE" pay for. * It. And I want smart people working for us. People that should have known to test this first.....Period. Yada,Yada.

I think what we're seeing is that Oringer was able to take advantage of a model that made him rich. However, running a company is not his strong point.  Good leaders know how to build a strong infrastructure, build a positive culture, has excellent integration of the business platforms and has a robust annual operating plan and also a long range plan. Just read everything that is spelled out on Glassdoor, the stuff we see happening now, etc. That is poor leadership.  Agree that downtime is simply part of business, but everything I see tells me that there is horrible leadership at SS, no plan that includes anything other than hitting numbers at any cost.  Good companies also build people, they build relationships, they build capability, they diversify. I bet their KPI's are different for each group within SS.  And those KPI's are in conflict with other departments.  An example of a mismatched KPI is I need to build more widgets that the customer asked for because it lowers my cost per widget (my KPI).  The distribution center need less widgets because it is really expensive to store those widgets; they have to have the real estate to store, and have to pay taxes on those finished goods.  Those are conflicting metrics.  When that happens, companies become chaotic. Stack horrible people management on top of that, allow cliques to form and have control, and no processes to form good SOP and cross-platform integration and you are going to get something tantamount to what we see at SS today.

Quote from: rinderart on November 10, 2017, 01:39

Yada wrote....."Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?"


I dont know. It has never happened to me and if it did I can fix it or with a Phone call  have a guy here in 20 minutes..My wife also, she runs the Box Office around the world for all the major studios and If something isint right. It's fixed in a heartbeat. Doing Microstock is pretty low on our Joint priority Business Income List.. you can pretend you Love the Place all ya want. they could care less about you or anyone else. All I want is a site to be time and cost effective because I am.. all else is whining in My book.

And if it's on there side, then fix it, * it. I don't need anyone "Advocating" for me and change. I want them to do the Job "WE" pay for. * It. And I want smart people working for us. People that should have known to test this first.....Period. Yada,Yada.

I think what we're seeing is that Oringer was able to take advantage of a model that made him rich. However, running a company is not his strong point.  Good leaders know how to build a strong infrastructure, build a positive culture, has excellent integration of the business platforms and has a robust annual operating plan and also a long range plan. Just read everything that is spelled out on Glassdoor, the stuff we see happening now, etc. That is poor leadership.  Agree that downtime is simply part of business, but everything I see tells me that there is horrible leadership at SS, no plan that includes anything other than hitting numbers at any cost.  Good companies also build people, they build relationships, they build capability, they diversify. I bet their KPI's are different for each group within SS.  And those KPI's are in conflict with other departments.  An example of a mismatched KPI is I need to build more widgets that the customer asked for because it lowers my cost per widget (my KPI).  The distribution center need less widgets because it is really expensive to store those widgets; they have to have the real estate to store, and have to pay taxes on those finished goods.  Those are conflicting metrics.  When that happens, companies become chaotic. Stack horrible people management on top of that, allow cliques to form and have control, and no processes to form good SOP and cross-platform integration and you are going to get something tantamount to what we see at SS today.

I bet they have lots of meetings where everyone plays bullsh-it bingo too

plenty of "thought showers" "pushing the envelope" and other corporate idiocy

Quote from: rinderart on November 10, 2017, 01:39

Yada wrote....."Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?"


I dont know. It has never happened to me and if it did I can fix it or with a Phone call  have a guy here in 20 minutes..My wife also, she runs the Box Office around the world for all the major studios and If something isint right. It's fixed in a heartbeat. Doing Microstock is pretty low on our Joint priority Business Income List.. you can pretend you Love the Place all ya want. they could care less about you or anyone else. All I want is a site to be time and cost effective because I am.. all else is whining in My book.

And if it's on there side, then fix it, * it. I don't need anyone "Advocating" for me and change. I want them to do the Job "WE" pay for. * It. And I want smart people working for us. People that should have known to test this first.....Period. Yada,Yada.

I think what we're seeing is that Oringer was able to take advantage of a model that made him rich. However, running a company is not his strong point.  Good leaders know how to build a strong infrastructure, build a positive culture, has excellent integration of the business platforms and has a robust annual operating plan and also a long range plan. Just read everything that is spelled out on Glassdoor, the stuff we see happening now, etc. That is poor leadership.  Agree that downtime is simply part of business, but everything I see tells me that there is horrible leadership at SS, no plan that includes anything other than hitting numbers at any cost.  Good companies also build people, they build relationships, they build capability, they diversify. I bet their KPI's are different for each group within SS.  And those KPI's are in conflict with other departments.  An example of a mismatched KPI is I need to build more widgets that the customer asked for because it lowers my cost per widget (my KPI).  The distribution center need less widgets because it is really expensive to store those widgets; they have to have the real estate to store, and have to pay taxes on those finished goods.  Those are conflicting metrics.  When that happens, companies become chaotic. Stack horrible people management on top of that, allow cliques to form and have control, and no processes to form good SOP and cross-platform integration and you are going to get something tantamount to what we see at SS today.

Old staff gone, Alex was the last. Best guy ever but gone!...the suits and bean-counters moved in and thats it.