MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: medveh on April 09, 2018, 01:52

Title: New approved content not showing up
Post by: medveh on April 09, 2018, 01:52
Since pending or rejected content has been moved within the new submission tool I can only see my new approved content from my phone application. Anyone else?
Title: Re: New approved content not showing up
Post by: Visual on April 09, 2018, 03:55
All photos i submited are approved before three days and still not showing up at my profile...i cant see its eather phone app or computer.
Title: Re: New approved content not showing up
Post by: Wishing well on April 09, 2018, 05:45
Three days are too long. Perhaps check with tech support.
Title: Re: New approved content not showing up
Post by: MysteryShot on April 09, 2018, 06:57
Same here...  :-\
Title: Re: New approved content not showing up
Post by: trek on April 09, 2018, 07:02
It's Monday.  They'll hit the reset button soon.
Title: Re: New approved content not showing up
Post by: rod-09 on April 09, 2018, 07:12
They had this problem a few weeks ago and then they fixed after 10 long days...
Now it seem to be happening again. We should all contact the support asap.
Title: Re: New approved content not showing up
Post by: Dumc on April 09, 2018, 10:08
Same here, uploaded yesterday, image not showing anywhere.
Title: Re: New approved content not showing up
Post by: christiano on April 09, 2018, 10:54
Quote from: medveh on April 09, 2018, 01:52
Since pending or rejected content has been moved within the new submission tool I can only see my new approved content from my phone application. Anyone else?

same for me.
Title: Re: New approved content not showing up
Post by: Chichikov on April 09, 2018, 12:46
They are too much busy to not review the tons of crap uploaded every day…
Title: Re: New approved content not showing up
Post by: YadaYadaYada on April 09, 2018, 19:37
Quote from: Dumc on April 09, 2018, 10:08
Same here, uploaded yesterday, image not showing anywhere.

Does anybody understand how long 72 hours is? I think when nothing is showing after that, clear cache and look again. If they show on mobile and not laptop the answer could be that simple. Everybody else can see them, which is more important then us seeing them. Are they in the search? That's what counts. 3 days is 3 days. Anything else is just faster, and they can disappear and come pack during that time. How long does it take to count to 290 million on computers all over the world?
Title: Re: New approved content not showing up
Post by: rinderart on April 09, 2018, 23:01
Classic new SS. High school IT all the way.
Title: Re: New approved content not showing up
Post by: YadaYadaYada on April 10, 2018, 08:44
Quote from: rinderart on April 09, 2018, 23:01
Classic new SS. High school IT all the way.

You would know best.
Title: Re: New approved content not showing up
Post by: philfreez on April 12, 2018, 02:59
recently I submitted 4 clips and 3 images to SS. The clips has been reviewed and putted online properly.
for the images I have the following issues:
 
I can't see them neither in pending neither in rejected.
From this fact I will gather that my pics has been approved, but after 2 days I can't see them in my portfolio...
Yesterday I uploaded another image and I've never saw it in the pending tab (even if I received the email with the batch id)

I usually upload all my stuff with stocksubmitter and never had a problem with SS but today I tried to re-submit the same file as yesterday from the web dashboard... and now I see it in pending...
 ???
Title: Re: New approved content not showing up
Post by: Wishing well on April 13, 2018, 07:46
Posted couple of images a few days ago, they were accepted, but same issue. Going tomrattle the cage of tech support. Looks like they have a problem.