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Author Topic: New submission editor page  (Read 16071 times)

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« Reply #25 on: November 07, 2017, 10:21 »
+1
Can no longer edit after submission. The old editor is still there, and you can make changes, but the changes never appear. So you can forget trying to change things afterwards in order to get words accepted (the new system doesn't seem to accept British spelling, some city names, or slang words like "xmas," for example).

When the system detects a misspelling word (or what system interprets as misspelling word) it is marked with red, so you need to select it and chose "This is correct"; but once you chose "This is correct" for this word you can keep using this word without any future advice about misspelling ... thats amazing so you can create your own dictionary; the problem is that this new dictionary is "deleted" after you get out of the submitted section and if you go again you will get the misspelling advice again...

So each one of their tens of thousands of contributors now has to do the work of creating their own dictionary, instead of their IT department simply not fuhcking things up.

Not really, what i say is that after you chose a word as not misspelling they dont ask for this word again, like if the system create a dictionary with the words that you select as not misspelling; but finally this dont work like this because once you go out submit section and enter again, words are showing as misspelling again....


Shelma1

« Reply #26 on: November 07, 2017, 10:53 »
0
OK. So this morning I tried to upload, edit and submit three images, using the new PITA multi-select thing.

First, it deleted the title and category from all images but one.

Then I had to go in and edit the other two images individually.

So I put in the titles and categories.

Then the system deleted the keywords.

I only found out because when I hit "submit" a really super coolio window popped up telling me I had to correct the errors, but didn't tell me what the errors were, so I had to click the coolio popup to get rid of it, then select each image individually and scroll down on the right hand side to see what was wrong, which is when I saw all my keywords were missing.

At that point I'd spent 15-20 minutes doing what would normally take about 3 minutes, and the end result was one image submitted and two without keywords.

Then the system deleted the titles and categories too, so I'm left with two images with nothing.

I wish you all luck. If you're on the west coast and still have the old system, submit everything NOW.



« Reply #27 on: November 07, 2017, 12:19 »
0
Work in progress, it has bugs and flaws but as we tell them, there are changes being made. Remember 2011?

2011 - Thx for the efford but as for me the Legacy Editor is the best of all versions I am using it and i like it. It easy to work and had no bugs. Please dont remove it .

2011 - I am having some issues with the new content editor, specifically with the keyword bubbles. The batch editor was fine for me before but now if I want to add additional keywords and type them in fast I need to click on the screen after each word for it to recognise a new word rather than bunching a series of keywords into 1 bubble.

and complaints that the editor made unwanted changes when all files was clicked. Now people want that editor and don't want the new one. What will you say in five years if a new editor comes along? Bring back the 2017 version?  ;D

« Reply #28 on: November 07, 2017, 13:49 »
+10
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.

Doesn't matter what the year is.

SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.

This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.

Shelma1

« Reply #29 on: November 07, 2017, 16:41 »
+3
If I wanted a leaky faucet fixed and the repairman fixed it so there was no leak, I'd say hey, great!

If I had a leaky faucet and the repair resulted in me having to turn three more handles and tap a button to get cold water...and the thing still leaked...I'd be pretty PO'ed. The issue's still there, and now I have to jump through hoops for a glass of water.

« Reply #30 on: November 08, 2017, 00:31 »
+1
As a very Old submitter what bothers me Mostly, compared to what bothers a newbie is people who work there Posting as Admin....? really and any other admin that pops in now and then over the years  as a temp employee is....and Im sure They are  the sweetest people on the Planet Thats Not the issue, None of these people are contributors and they go Home to there Cat at 5PM. we work through the night a lot of the time, we travel to Locations,we Own studios we have to pay for and gear.....ETc,etc,etc. Like "Real" contributors that at least try to do this to make Money and not just have fun . Or... think it;s a chat room which it has turned into . Matter of fact I do not know of one ADMIN person "EVER" who Posted on SS  [nearly 14 years] that does what we do or has ever walked 50 ft in our shoes that works for any site that in a position to call shots including a Owner!!!!!!!!!!..

and I'll bet a Months commission that the "Crack" IT team whoever they have or contracted with has either. There is a man on the SS forum Called Deymos that could make this submission system and the general Forums  the best of the best and I've written to them about it.

Not even a note saying Thanks. he is amazing and, a contributor who gets it. People who get paid to do work like this should know 1000% what we do. Over and Over. Of all the dumb stuff I've seem them do and the continued Bugs for years.....Im embarrassed to refer people , And  have been for years.....At least Pros.

 This ain't for them anymore and becoming less and less for me also and a whole bunch of others. us Old folks still Talk a Lot. We really do.

I wish My old friend Jon would get it.....I don't think he will, Something mighty strange happens when you have a Billion dollars.... contributor level folks
Are Not on his list of what to pay attention to. Or even address anymore.
Man o Man I wish it was 2003 and knew what I know now and what 10% came true That we talked about. reviewers were contributors, I was and still talk to old friends still are that are reviewing.

Jon Called Me all the time about advice on what camera to buy . Now, he has No clue who I am.I called him On his cell on the floor of the NYSE "That Day" when he was on on floor. He said "were very excited" Not a word since.
So Much for friendship. I have friends much more Important than Him that call all the time...............................Oh well. If I were Jon I would buy a huge Boat that holds his Helicopter. Get some friends, if he has real Ones and travel the world.....really!!!!

« Reply #31 on: November 08, 2017, 03:06 »
0
hi where you are find this new interface i have the old lol  ;D

« Reply #32 on: November 08, 2017, 03:47 »
0
hi where you are find this new interface i have the old lol  ;D

It seems they have rolled out the new editor to selected areas so if you have the old submission page it's likely you will get the new interface some time in the future

spacedrone808

  • spacedrone808


« Reply #33 on: November 08, 2017, 04:16 »
0
I just submitted a couple of files and everything looks the same to me - did I misunderstand what page you were referring to or is this rolling out in phases. I'm on the US West Coast
I have no changes too. I am in Germany in terms of ip. My colleague reported new interface in eastern part of Russia.

Shelma1

« Reply #34 on: November 08, 2017, 05:01 »
+4
They emailed me and offered to discuss problems with the new interface on the phone, and I said no. They get paid when they talk to me on the phone, and I do not. They keep 70% or more of the money from my sales, and they can use that money to hire competent people who test things before rolling them out.

Shelma1

« Reply #35 on: November 08, 2017, 07:45 »
+1


Here you go. I have more than 30 images to edit, but can only see two at a time. Have to scroll to see and select images. Have to click on "Multi Select" at the top right to select more than one image at a time. (Otherwise when you click on another image the first one you clicked on will be unselected.) On the right you input all your info, but you have to scroll up and down to get to description, category, keywords, editorial, illustration, etc. boxes.

There's no longer any label telling you if an image is an eps...you just have to read the name of your file underneath. But if your name is long, there won't be enough room for the file extension to show, so you have to scroll all the way down on the right to see whether the system automatically checked the "illustration" box for you.

The site no longer tells you how many keywords you've input, just plus or minus 50.

If a word is misspelled, you have to click on it and choose from a drop down menu to choose a new spelling or say it's correct, but the system will not save that spelling as correct so you need to do that every time.

Will people adjust and become more efficient at using this clunkier system? Sure, but why should we have to? Just make it simple to use.

« Reply #36 on: November 08, 2017, 08:11 »
+1
The entire SS is going to sh!ts
From uploading problems, to accepting any junk contributers throw at them... gawd this site went from #1 and respectable to trash...

« Reply #37 on: November 08, 2017, 08:16 »
0


Here you go. I have more than 30 images to edit, but can only see two at a time. Have to scroll to see and select images. Have to click on "Multi Select" at the top right to select more than one image at a time. (Otherwise when you click on another image the first one you clicked on will be unselected.) On the right you input all your info, but you have to scroll up and down to get to description, category, keywords, editorial, illustration, etc. boxes.

There's no longer any label telling you if an image is an eps...you just have to read the name of your file underneath. But if your name is long, there won't be enough room for the file extension to show, so you have to scroll all the way down on the right to see whether the system automatically checked the "illustration" box for you.

The site no longer tells you how many keywords you've input, just plus or minus 50.

If a word is misspelled, you have to click on it and choose from a drop down menu to choose a new spelling or say it's correct, but the system will not save that spelling as correct so you need to do that every time.

Will people adjust and become more efficient at using this clunkier system? Sure, but why should we have to? Just make it simple to use.

You should post this on the Shutterstock forum

« Reply #38 on: November 08, 2017, 10:18 »
0
hi where you are find this new interface i have the old lol  ;D

They like you better.  :) I think they started the test and torture on the East coast.

« Reply #39 on: November 08, 2017, 10:37 »
+1
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.

Doesn't matter what the year is.

SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.

This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.

Have a little patients is not the same as chill. The same editor that people were in an uproar over and threatening to leave in 2011 is not the one that some have said, bring back the old editor or I'm not uploading anything. Just seems like we've been through this before and the final product was better. Of course I agree, we are the testers and anyone with 2c worth of brains at HQ would have foreseen some of the obvious flaws.

I like the larger preview, but it makes the page unmanageable. We shouldn't have to scroll down to see what we're doing and what's necessary for the image. Everything line by file worked fine. Keyword suggestions are a joke. The spelling error, click for each one, is terrible. Overall someone who did the programming, has probably never submitted an image.

Now they are asking for help and what to change and some of the same loudest complainers are saying, nope, I'm not going to help them. Same loud complainers who say I'm not uploading unless you bring back the old system, are writing daily about how the new editor doesn't work, as they are uploading. Which is it? Just can't win?

If they ask me what to improve I'd be happy to tell them and help all of us get a better interface completed sooner.

Don't forget they are trying to improve the site for us, the long term effect should be making our editing better. They didn't just throw this out to keep the website staff busy on some useless project. At least that's my hope.  ::)

« Reply #40 on: November 08, 2017, 10:52 »
0
new Interface in Los Angeles 2PM yesterday.

Shelma1

« Reply #41 on: November 08, 2017, 11:16 »
0
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.

Doesn't matter what the year is.

SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.

This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.

Have a little patients is not the same as chill. The same editor that people were in an uproar over and threatening to leave in 2011 is not the one that some have said, bring back the old editor or I'm not uploading anything. Just seems like we've been through this before and the final product was better. Of course I agree, we are the testers and anyone with 2c worth of brains at HQ would have foreseen some of the obvious flaws.

I like the larger preview, but it makes the page unmanageable. We shouldn't have to scroll down to see what we're doing and what's necessary for the image. Everything line by file worked fine. Keyword suggestions are a joke. The spelling error, click for each one, is terrible. Overall someone who did the programming, has probably never submitted an image.

Now they are asking for help and what to change and some of the same loudest complainers are saying, nope, I'm not going to help them. Same loud complainers who say I'm not uploading unless you bring back the old system, are writing daily about how the new editor doesn't work, as they are uploading. Which is it? Just can't win?

If they ask me what to improve I'd be happy to tell them and help all of us get a better interface completed sooner.


So are you on the forums pointing out all the flaws in order to be helpful? Or just here snarking at the people who actually are on the forums pointing things out? If  you'd be happy to tell them and help all of us get a better interface completed sooner, go for it. They're on the forums responding to comments. Maybe if you're loud enough they'll email you and invite you to waste time on the phone with them.


« Reply #42 on: November 08, 2017, 12:05 »
+2
I want old system back  :'(

« Reply #43 on: November 08, 2017, 12:25 »
0
new Interface in Los Angeles 2PM yesterday.

Just checked in my neck of the woods (Seattle area) and I have the old interface. I did get a bizarro error message for one of three files - that it was 0 x 0 = 0 pixels (0.0 megapixels) and that I should upload the corresponding EPS file!

I did upload the jpeg again and then found the earlier upload had been fine (so I had four files to submit)...so they're clearly still working out issues. I deleted all the files and will try again later when I can see the new interface for myself :)

« Reply #44 on: November 08, 2017, 12:33 »
0
The new 'content editor' rolled out to some of us on the west coast sometime overnight. I was dreading the prospect after reading all the posts here and on the SS forum. Hate to say it - as much a I dislike change - it wasn't that bad. I started with just 3 editorial images as a test and frankly it looks like they might have addressed some of the issues reported earlier. So I went ahead and uploaded 6 more editorial images and honestly I don't think it took any longer than the old uploader. I didn't see the issue Michelle had with only being able to see only 1 line of images. Selecting and amending info for multiple images was a matter of just holding down the Command Key (Mac) and clicking on the images I wanted to edit. Scrolled down clicked editorial box and it was applied to all. I typically don't upload in large batches so I can't speak to how it will affect the process for those who do. But so far I'm not as PO'd as I thought I'd be.
« Last Edit: November 08, 2017, 13:12 by PhotoBomb »

Shelma1

« Reply #45 on: November 08, 2017, 12:49 »
0
new Interface in Los Angeles 2PM yesterday.

Just checked in my neck of the woods (Seattle area) and I have the old interface. I did get a bizarro error message for one of three files - that it was 0 x 0 = 0 pixels (0.0 megapixels) and that I should upload the corresponding EPS file!

I did upload the jpeg again and then found the earlier upload had been fine (so I had four files to submit)...so they're clearly still working out issues. I deleted all the files and will try again later when I can see the new interface for myself :)

I got the same error just before they switched over to the new interface.

« Reply #46 on: November 08, 2017, 23:58 »
0
Some thoughts on the new interface (I'm a vector contributor):

-uploading a reference file is easier now. You don't have to manually enter a title for the file anymore.

-the keyword suggestion feature is a bit weird and doesn't always seem to come up with relevant words. I do like that the keyword editor automatically decides which keywords are redundant as you enter them. There's no more submitting a file, then having to resubmit it because SS found redundancies.

-there are no longer 2 categories per image, now there's just one. The category selection is still very limited. I don't like sites that offer a million to choose from, but SS has fewer than I'd like.

Overall it seems a bit smoother, but I only upload about 5 images at a time so I don't know what this would be like for a photo contributor who uploads a greater volume all at once.


« Reply #47 on: November 09, 2017, 01:59 »
0
Just tried uploading a couple of images to see if the new interface had reached the Seattle (US West Coast) area - not yet. I tried Safari (normally use Chrome) just to see if that was a factor, but still the old interface

« Reply #48 on: November 09, 2017, 02:07 »
0
I also reverted back to the old editor this evening.

fotorob

  • I am a professional stock photographer

« Reply #49 on: November 09, 2017, 04:20 »
0
I also reverted back to the old editor this evening.

How do you do that?


 

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