pancakes

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Author Topic: Reporting bug on Shutterstock  (Read 3307 times)

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« on: September 11, 2014, 16:37 »
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I am just checking my totals for the day and my Earnings Summary page does not match my Earnings by date page. 

Earnings by date shows an EL and a larger number of OD sales that have not been added in my summary or my $ total.  The $ total is at least $30-35 under what I actually earned today.  Have not checked prior days yet. 

Did this happen to anyone else?


Valo

« Reply #1 on: September 11, 2014, 16:39 »
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Yes, there is a delay, it will add up in every 30 minutes or so.

« Reply #2 on: September 11, 2014, 16:44 »
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Yes, there is a delay, it will add up in every 30 minutes or so.

Thank you.  I hope so.  Did this get discussed already somewhere?

Sheriff

« Reply #3 on: September 11, 2014, 16:49 »
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For me it seems to show the $$ first than the chart gets updated (about 15 to 30 minutes)...

Valo

« Reply #4 on: September 11, 2014, 16:54 »
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Yes, there is a delay, it will add up in every 30 minutes or so.

Thank you.  I hope so.  Did this get discussed already somewhere?
It has been like that since the day I joined.

« Reply #5 on: September 11, 2014, 18:12 »
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Yes it has been like this for years now, we sometimes have delays of 24 hours before individual query reports sync up to represent current/correct sales information.

« Reply #6 on: September 11, 2014, 23:11 »
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Thank you all for the help.  I never noticed the delay before.  I think this time I noticed because there was a EL sale for $28 and that is one that catch my eye. 

PZF

« Reply #7 on: September 12, 2014, 03:54 »
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The delay and misalignment has been much worse than normal for me the last few days.
No idea if there is any link to the drastic drop in sales over the same period but looks like a bug from here.


 

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