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Author Topic: SS FTP not working?  (Read 1068 times)

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« on: August 29, 2018, 20:47 »
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I am not able to connect to FTP by filezilla, it is just me or anybody else is experienced this issue??


« Reply #1 on: August 29, 2018, 22:06 »
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Works for me now.

It did not work during the day.

« Reply #2 on: August 29, 2018, 22:31 »
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Works for me now.

It did not work during the day.

Thank you for your reply, but i still cant connect, i use the same configuration as usual (no port) and when i try to connect FTP i get the next message from Filezilla:

This server does not support FTP over TLS

If you continue, your password and files will be sent in clear over the internet.

Host: ftp.shutterstock.com

Port: 21


I dont accept this conditions because i actually dont know what that means...

« Reply #3 on: August 30, 2018, 04:41 »
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FTP is an ancient protocol that offers no encryption.  It means username and password are sent unencrypted.
What that does mean is anyone that controls the router or any sniffing upstream of your computer can see it.
If you're connected to an insecure or badly configured wifi or public wifi someone else on that network can see it.
Any sort of packet logging trojan on your computer can see it.
And if they can see it, they can steal it.

Which means you could lose your login credentials to a 3rd party who could then abuse it.

There are methods to make this dated protocol more secure.  One of which is FTP-TLS.  Shutterstock does not support this.

Another, cheaper option for the provider is to use a different user/password for FTP than the main site so if credentials are stolen you cant actually do anything with them.  Most stock providers i use do exactly that with the exception of SS.

So just in theory, assume you connect to shutterstock through an insecure public WiFi.  Someone else on that network is busy sniffing all users data and your SS details get noted.  He then logs into SS as you and redirects your payment address to his own and steals your money.

For an added bonus, if you reuse passwords elsewhere he can possibly log in as you on other sites too.

« Reply #4 on: August 30, 2018, 14:15 »
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Thank gnirtS for your reply and for sharing your knowledge

I was unable for loggin in to FTP for about 40 hours (even by acepting the FTP /TLS issue on Filezilla), but now i just login without changing anything... i think that this delay was related to yesterday technical issues.


RAW

« Reply #5 on: August 30, 2018, 16:45 »
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Unable to ftp 4K video to Shutterstock - it just dies - been happening all day.
It used to work fine.

« Reply #6 on: August 30, 2018, 19:42 »
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Unable to ftp 4K video to Shutterstock - it just dies - been happening all day.
It used to work fine.

For moments you are not able to login in FTP?


 

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