pancakes

MicrostockGroup Sponsors


Author Topic: Still Haven't Subtracted April Total  (Read 12160 times)

0 Members and 1 Guest are viewing this topic.

« Reply #25 on: May 04, 2016, 14:54 »
0
i was replying to the OP, not responding to off topic comments
:)


dbvirago

« Reply #26 on: May 04, 2016, 15:10 »
+4
I programmed computers for 30 years and can't think of a single program, including before, during and after the Y2K nonsense, that didn't know what day it was if time was a factor. There is no excuse for this issue, trivial or not, to go on month after month. It's one line of code. If they allow for all time zones, it should happen 24 hours after GMT worst case. The fact that it occurs at random times each month indicates that it is a manual process which is silly.

« Reply #27 on: May 04, 2016, 15:21 »
+3
So does it happen month after month or is this a first time? To be honest I seem to remember than most months it takes a day or two and I've always been paid well before the 15th which I believe is their target date. Compared with the tardy reporting of the likes of Istock I really don't understand what the issue is.

« Reply #28 on: May 04, 2016, 15:40 »
+1
So does it happen month after month or is this a first time? To be honest I seem to remember than most months it takes a day or two and I've always been paid well before the 15th which I believe is their target date. Compared with the tardy reporting of the likes of Istock I really don't understand what the issue is.


For me, this is the first time ever my earnings rolled over to May and didn't zero out, even though I reached payout amount. Apparently this happens to other people all the time.

It only zeroed out after I contacted support. Maybe it would have corrected itself regardless, but something still isn't right because I still haven't gotten the pre-payment email yet, either. That usually comes a day or two after the first of the month. When something works one way for 12 years, then one day it works differently, I believe it deserves a question to support.

Quote
Compared with the tardy reporting of the likes of Istock I really don't understand what the issue is.
As my mom used to say, two wrongs don't make a right.  :)

« Reply #29 on: May 04, 2016, 15:54 »
+1
Fair enough I do respect your concerns but I think I would wait until about the 8th.......I just try not to get stressed about the generally poor standards across the board on reporting etc. As I've said before on here SS do fantastically well compared with most sites by being merely competent.

« Reply #30 on: May 04, 2016, 21:02 »
+2
Just now received the "just thought you would like to know" email. The planets have aligned.  :)

« Reply #31 on: May 06, 2016, 20:11 »
+5
i guess thats why it takes ages to get a reply, because of impatient people emailing over trivial stuff

And this is why I rarely visit this forum anymore, and post comments/questions almost never. Stock photography isn't just a fun little hobby for me, it pays my bills.  So if there is a problem with my account not updating properly for the first time in 11 years, you better believe I will email them.

« Reply #32 on: May 09, 2016, 11:02 »
+5
Does everyone keep checking impatiently their email for the payment notification from SS or is it just me?  :P

« Reply #33 on: May 09, 2016, 11:10 »
+4
It's just you.

« Reply #34 on: May 09, 2016, 12:12 »
+1
Does everyone keep checking impatiently their email for the payment notification from SS or is it just me?  :P

I finally got the payment notification, now I am just waiting for the actual payment. Things seem to be running a little slow this month, compared to how things usually work for me.

edit: see, it pays to post here...payment just came through! (not sure this post did it though  :) )
« Last Edit: May 09, 2016, 14:01 by cathyslife »

« Reply #35 on: May 09, 2016, 18:34 »
+3
Got my payout today as usual.  Didn't even have to worry over it, write support,  or jump through any hoops.  They've always paid on time.  Why stress over it before the fact?

« Reply #36 on: May 10, 2016, 08:25 »
+3
Got my payout today as usual.  Didn't even have to worry over it, write support,  or jump through any hoops.  They've always paid on time.  Why stress over it before the fact?

Good for you! Guess I am just on a tighter household budget than some of you. Stress about it? No, I didn't. Just asked support a question. Problem resolved. I prefer to get my facts straight from the horses mouth (SS support) as opposed to just relying on this forum.  :)

« Reply #37 on: May 10, 2016, 10:22 »
+5
And when someone needs real help from support, it has to wait weeks for answers because their e-mail is flooded with histerical people, when payment is 2 days late.

« Reply #38 on: May 10, 2016, 12:07 »
+3
When all else fails, start name calling.  ;)

« Reply #39 on: May 10, 2016, 12:29 »
+4
the email says you get paid before the 15th, so why bother them before the 15th? i wonder what they told you, if you even got a reply, probably they said payments are being calculated you get paid before the 15th

« Reply #40 on: May 10, 2016, 14:03 »
+2
the email says you get paid before the 15th, so why bother them before the 15th? i wonder what they told you, if you even got a reply, probably they said payments are being calculated you get paid before the 15th

I have never felt as if sending an email to support with a question was a bother, and they have never treated me like it was. Sorry the same doesn't apply to you people who are so bothered by the fact that I (and others) sent an email and got a prompt response. You should lodge a complaint with SS instead of moaning and groaning here. Oh wait, that IS your MO after all.  ;)

And speaking of beating a dead horse, this one's been beaten to death by you fellows. I am out.  :)

« Reply #41 on: May 11, 2016, 03:05 »
+7
you are neurotic if you have to send an email to support for a payment that is not even late, considering they pay on the 7th, 8 days early, it was on a weekend, and they never pay on a weekend, so you could expect it to be a bit later than the 7th and still before the 15th. you got paid on the 9th, still 6 days early. i do get annoyed by that yes, because replies from support start with, apologies for the late reply we are experiencing a high number of emails


« Reply #42 on: June 02, 2016, 15:02 »
+2
Still Haven't Subtracted May Total ... Anybody?

Tnx!


« Reply #43 on: June 02, 2016, 15:26 »
+4
Oh my god a disaster....and tell me what difference does it make?

« Reply #44 on: June 02, 2016, 15:43 »
0
My account zeroed out ok this month. I didn't quite make my set payout limit, so my balance carried over. Are you expecting a payout, Stockmaan? If yes, I wonder if this is only happening to people who are getting a payout, since I had the same problem last month when I was expecting a payout.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #45 on: June 02, 2016, 15:46 »
+1
Relax.  Just read the attached. All to do with the problem in Turkey.

http://forums.submit.shutterstock.com/topic/88654-note-about-may-payouts/


« Reply #46 on: June 03, 2016, 07:57 »
+3
I think it's over at SS. By Sunday they are shutting down and keeping the money. Another one bites the dust. ;)

« Reply #47 on: June 03, 2016, 07:58 »
+1
I think it's over at SS. By Sunday they are shutting down and keeping the money. Another one bites the dust. ;)

 ;D

« Reply #48 on: June 03, 2016, 09:27 »
0
anyone emailed ss yet??

« Reply #49 on: June 03, 2016, 12:05 »
+2
SS is probably drowning in "Why haven't I received my payment yet" emails.


 

Related Topics

  Subject / Started by Replies Last post
104 Replies
22334 Views
Last post December 11, 2012, 21:06
by Jo Ann Snover
16 Replies
4731 Views
Last post November 26, 2013, 14:50
by anthonycorreia
41 Replies
18307 Views
Last post April 22, 2014, 19:41
by ShadySue
36 Replies
11627 Views
Last post December 16, 2015, 05:31
by Dodie
15 Replies
4754 Views
Last post September 05, 2016, 03:34
by qwerty

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors